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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413934 Views
  • 965 replies
  • 108 likes
  • Account
  • 413934 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180822 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180822 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101354 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101354 Views
  • 68 replies
  • 10 likes

Superuser Contribution Can't change email

Hello. I'm having problems changing my email. My spotify account is created via Facebook and I already changed my email on Facebook already but it's still not updated on Spotify. My account on Spotify still uses my old email. The problem is, I cant c...

  • Visitor
  • Hello. I'm having problems changing my email. My spotify account is created via Facebook and I already changed my email on Facebook already but it's still not updated on Spotify. My account on Spotif...
  • Petya
  • Community Legend
  • 1444 Views
  • 4 replies
  • 0 likes
  • 1444 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can´t change my old email

PlanFreeCountryDenmarkDeviceiPhone SE. Asus eeebook x205taOperating SystemiOS 12.4, Windows 10 home My Question or Issuefirst, I created Spotify using my Facebook account.Then after some time, I changed my email to my Facebook account to my new Gmail...

  • Regular
  •   Plan Free Country Denmark Device iPhone SE.  Asus eeebook x205ta Operating System iOS 12.4, Windows 10 home   My Question or Issue first, I created Spotify using my Facebo...
  • Petya
  • Community Legend
  • 1298 Views
  • 6 replies
  • 0 likes
  • Account
  • 1298 Views
  • 6 replies
  • 0 likes

Solved!! I want to merge my user profile and my artist page. Is that still possible?

Plan PremiumCountry CanadaDevice Galaxy 10+, PCOperating System Android Oreo, Windows7 64 My Question or IssueI started an account with Spotify a while ago through facebook.A. I would like to remove facebook from the equation and use my email..andB. ...

  • Visitor
  • Plan Premium Country Canada Device Galaxy 10+, PC Operating System Android Oreo, Windows7 64   My Question or Issue I started an account with Spotify a while ago through facebook. ...
  • Maxim
  • Spotify Star
  • 1845 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 1845 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Purchasing Premium from a different country

Hey, i tried to find something on Google, but haven't really found anything that confirms my question 100%. I live in Germany and want to buy Spotify Premium. Here, it costs 9.99€ a month. I used to live in Poland, and it was/is 19.99PLN there, which...

  • Casual Listener
  • Hey,   i tried to find something on Google, but haven't really found anything that confirms my question 100%.   I live in Germany and want to buy Spotify Premium. Here, it costs 9.99€ a...
  • daubac402
  • Newbie
  • 19275 Views
  • 3 replies
  • 0 likes
  • 19275 Views
  • 3 replies
  • 0 likes

Student Premium (Spotify + Hulu) Hacked and can't log in.

Hey y'all! So I'm signed up for the Student premium spotify + hulu package. About a month ago, I got hacked so I changed my password on Spotify. After that I tried logging in to my Hulu and it wouldn't let me, not even with my old password or the new...

  • Visitor
  • Hey y'all! So I'm signed up for the Student premium spotify + hulu package. About a month ago, I got hacked so I changed my password on Spotify. After that I tried logging in to my Hulu and it wouldn...
  • Billy-J
  • Spotify Star
  • 1443 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 1443 Views
  • 1 replies
  • 0 likes

Solved!! My friend's account appears to have been hacked and now he cant access his own account.

PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 10 plusOperating SystemAndroid My Question or IssueMy friend signed up to Spotify in February 2020 and recently had some issues and received a letter in Spanish from Spotify even though he is in Au...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy Note 10 plus Operating System Android    My Question or Issue My friend signed up to Spotify in February 2020 and recently had...
  • Cowboy1000
  • Casual Listener
  • 720 Views
  • 3 replies
  • 0 likes
  • Account
  • 720 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Duo if we both have current Premium accounts...

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • PrettyMuchSwiss
  • Composer
  • 2411 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2411 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mix Algorithm Update :(

I think a recent algorithm update ruined my Daily Mix playlists. Anyone else? In the past few weeks I noticed significant changes in my Daily Mixes, which I listen to daily, for years now. Prior to the change, I was really impressed with how well Spo...

  • Casual Listener
  • I think a recent algorithm update ruined my Daily Mix playlists. Anyone else?   In the past few weeks I noticed significant changes in my Daily Mixes, which I listen to daily, for years n...
  • vderoy
  • Music Fan
  • 4866 Views
  • 5 replies
  • 17 likes
  • 4866 Views
  • 5 replies
  • 17 likes

Superuser Contribution Updated my payment on old log in account

I updated my payment on the wrong profile. I want to cancel or transfer that payment to the right profile.

  • Visitor
  • I updated my payment on the wrong profile. I want to cancel or transfer that payment to the right profile.
  • Petya
  • Community Legend
  • 642 Views
  • 2 replies
  • 0 likes
  • Account
  • 642 Views
  • 2 replies
  • 0 likes

Superuser Contribution My old account is inaccessible

PlanPremiumCountryUnited StatesDevice(iPhone 8, Desktop)Operating System(iOS 10, Windows 10,) My Question or IssueI got logged out today on my desktop and phone, the password i know i would have used for this account does not work and i don't know wh...

  • Visitor
  • Plan Premium Country United States Device (iPhone 8, Desktop) Operating System (iOS 10, Windows 10,)   My Question or Issue I got logged out today on my desktop and phone, the password...
  • Petya
  • Community Legend
  • 789 Views
  • 2 replies
  • 0 likes
  • Account
  • 789 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Underaged familymember cannot be admitted?

My Question or IssueHello, I've just updated my Spotify account to Premium, so my husband and my 7 year old son can use Spotify. For my son I created a gmail account. But the problem is when I e-mail the Premium family link to his e-mail account the ...

  • Casual Listener
  •   My Question or Issue Hello, I've just updated my Spotify account to Premium, so my husband and my 7 year old son can use Spotify. For my son I created a gmail account.  But the problem...
  • evelyn1981
  • Casual Listener
  • 622 Views
  • 2 replies
  • 0 likes
  • Account
  • 622 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify premium via XS4ALL na opzeggen

I'm using Spotify premium 'for free' through my internet provider XS4all. However, I'm cancelling my subscription at XS4all. What will happen to my Spotify premium account?

  • Regular
  • I'm using Spotify premium 'for free' through my internet provider XS4all. However, I'm cancelling my subscription at XS4all. What will happen to my Spotify premium account?
  • Ivan
  • Spotify Legend
  • 1944 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1944 Views
  • 2 replies
  • 0 likes

Solved!! Change Display Name - Trangender

PlanPremiumCountryAustraliaDeviceOnePlus 7T Pro, Windows 10, Chrome browserOperating SystemAndroid 10, Windows 10 My Question or IssueHi! So I am hoping to find a way to change my display name on my profile. I am trans male to female and have transit...

  • Newbie
  • Plan Premium Country Australia Device OnePlus 7T Pro, Windows 10, Chrome browser Operating System Android 10, Windows 10   My Question or Issue Hi!   So I am hoping to find a wa...
  • 引きこもり
  • Roadie
  • 595 Views
  • 1 replies
  • 0 likes
  • Account
  • 595 Views
  • 1 replies
  • 0 likes

My acconts keep to play songs which i didnt selected

PlanPremiumCountryisraelDevice(Desktop,mobile)Operating System(Android, Windows 10) My Question or IssueI hold premium accont and i keep to listen to songs which i didnt choose !In the middle of my song sellection it seams like someone using my accon...

  • Casual Listener
  • Plan Premium Country israel Device (Desktop,mobile) Operating System (Android, Windows 10)   My Question or Issue I hold premium accont and i keep to listen to songs which i didnt choo...
  • meiry
  • Casual Listener
  • 895 Views
  • 5 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 895 Views
  • 5 replies
  • 0 likes

foreign log in spam

ive had an email about a new log in (in Peru, im in New Zealand) and advising me to change my password if it wasn't me. the email looks legit but im not convinced. any way to check that? id rather not have to change my password.

  • Visitor
  • ive had an email about a new log in (in Peru, im in New Zealand) and advising me to change my password if it wasn't me. the email looks legit but im not convinced. any way to check that? id rather no...
  • Emilia_8
  • Community Legend
  • 928 Views
  • 1 replies
  • 0 likes
  • Account
  • 928 Views
  • 1 replies
  • 0 likes

Solved!! How to create a branded playlist?

I work for a gaming company and we'd like to offer our community to create a playlist together that will contain songs suggested by players. I've read the branded playlist offers here on Spotify and only found the info that you can sponsor/own an alr...

  • Casual Listener
  • I work for a gaming company and we'd like to offer our community to create a playlist together that will contain songs suggested by players.   I've read the branded playlist offers here o...
  • it-75
  • Visitor
  • 11138 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 11138 Views
  • 4 replies
  • 0 likes

Isn't Spotify interested in my real name?

I've got an account since 2016 that I've been using on and off. I think it is cool the possibility of searching for friends and share music with them, but I just realised that my real name isn't displayed anywhere. I just have a nickname. I saw that ...

  • Casual Listener
  • I've got an account since 2016 that I've been using on and off. I think it is cool the possibility of searching for friends and share music with them, but I just realised that my real name isn't disp...
  • Emilia_8
  • Community Legend
  • 892 Views
  • 3 replies
  • 1 likes
  • Account
  • 892 Views
  • 3 replies
  • 1 likes

Wrongly renewed subscription to Family.

PlanUsed to be StudentsCountryPortugal My Question or IssueSo, I didn't have enough cash on my card when the subscription was due, so I got a warning of the failure of payment. When I clicked the link for putting back my card information, I didn't ch...

  • Casual Listener
  • Plan Used to be Students Country Portugal   My Question or Issue So, I didn't have enough cash on my card when the subscription was due, so I got a warning of the failure of payment. When ...
  • Jose_M
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot log in using Facebook for desktop app

 PlanFreeCountryU.S.A.DeviceDesktopOperating System(Windows 10) My Question or Issue I can log in via web player but not desktop appI was having problems (desktop lost all my playlist) and reset everythingNow it is saying I have a firewall issue alth...

Annotation 2020-02-27 235150.jpg
  • Casual Listener
  •   Plan Free Country U.S.A. Device Desktop Operating System (Windows 10)   My Question or Issue  I can log in via web player but not desktop app I was having problems (desktop lo...
  • Xenia
  • Moderator
  • 482 Views
  • 2 replies
  • 0 likes
  • Login
  • 482 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account strangeness

I was suddenly not able to log in using the password I have always used. I requested a password reset email with my usual email address. The email came though, but it indicated that my username was a string of numbers that I do not recognize. That wa...

  • Visitor
  • I was suddenly not able to log in using the password I have always used. I requested a password reset email with my usual email address. The email came though, but it indicated that my username was a...
  • Ivan
  • Spotify Legend
  • 360 Views
  • 2 replies
  • 0 likes
  • Account
  • 360 Views
  • 2 replies
  • 0 likes