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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Hagersen
  • Casual Listener
  • 381513 Views
  • 917 replies
  • 107 likes
  • Account
  • 381513 Views
  • 917 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166076 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166076 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96833 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96833 Views
  • 68 replies
  • 10 likes

Superuser Contribution Refund due to poor support

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHow to demand a refund? I got charged for a regular priced monthly fee this month yesterday when it should have only been $4.99. I am sure I was on a student deal but still g...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue How to demand a refund? I got charged for a regular priced monthly fee this month yesterday when i...
  • Petya
  • Community Legend
  • 532 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution No logro ingresar a mi cuenta ya que no me acuerdo de mi usuario ni mi clave

Hola el dia 3/12/19 empece a pagar una cuenta spotify la cual no se a que correo la tengo vinculada ya que ni uno de mis correos tiene ni un mensaje de iniciación ni nada, solo tengo un mail en el correo que tengo mi cuenta de banco que certifica que...

  • Visitor
  • Hola el dia 3/12/19 empece a pagar una cuenta spotify la cual no se a que correo la tengo vinculada ya que ni uno de mis correos tiene ni un mensaje de iniciación ni nada, solo tengo un mail en el co...
  • Petya
  • Community Legend
  • 603 Views
  • 2 replies
  • 0 likes
  • Account
  • 603 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lost my account.

So I had just reset my PC and nothing is left and I have fully forgotten my email or username i'm not sure what it is, I do that the name of the account what it refereed me to because I had it linked to my discord account if anyone could maybe tell m...

  • Casual Listener
  • So I had just reset my PC and nothing is left and I have fully forgotten my email or username i'm not sure what it is, I do that the name of the account what it refereed me to because I had it linked...
  • Petya
  • Community Legend
  • 878 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 878 Views
  • 3 replies
  • 0 likes

Superuser Contribution Someone hacked my account

Please help, someone changed my password, email and everything. They have been using my account and I can't change it back!

  • Casual Listener
  • Please help, someone changed my password, email and everything. They have been using my account and I can't change it back!
  • Peter
  • Spotify Legend
  • 492 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 492 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I delete Recently Player Artists?

I setup Spotify with my Amazon Echo not thinking about other people playing random songs through it and them showing up on my Recently Played Artists. How can I clear this or delete certain artists from the list?

  • Newbie
  • I setup Spotify with my Amazon Echo not thinking about other people playing random songs through it and them showing up on my Recently Played Artists. How can I clear this or delete certain...
  • Petya
  • Community Legend
  • 749 Views
  • 3 replies
  • 0 likes
  • Account
  • 749 Views
  • 3 replies
  • 0 likes

Superuser Contribution other people keep using my account!

This has happened multiple times now where I'm listening to music and it will change to music I would never pick. I'll change it back to what I was originally listening to and it will go back to the music that is not mine. most recently, a ton of mus...

  • Visitor
  • This has happened multiple times now where I'm listening to music and it will change to music I would never pick. I'll change it back to what I was originally listening to and it will go back to the ...
  • Peter
  • Spotify Legend
  • 435 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 435 Views
  • 2 replies
  • 0 likes

Account Stolen: Email and Password Changed

Plan: Spotify PremiumCountry: USADevice: Various Mac Products My Question or IssueDuring my regular listening a few days ago, I found that random songs started playing without my prompting. Upon further investigating, someone accessed my account and ...

  • Visitor
  • Plan: Spotify Premium Country: USA Device: Various Mac Products   My Question or Issue During my regular listening a few days ago, I found that random songs started playing without my ...
  • KossB
  • Roadie
  • 1156 Views
  • 1 replies
  • 0 likes
  • Account
  • 1156 Views
  • 1 replies
  • 0 likes

Trouble logging in

I was logged out recently and Everytime I try to login it tells me I am offline and to try later when I'm connected but I am fully connected to my internet and my data. Please help!PlanPremiumCountryCalifornia, United StatesDeviceMotorola e5 CruiseOp...

  • Visitor
  • I was logged out recently and Everytime I try to login it tells me I am offline and to try later when I'm connected but I am fully connected to my internet and my data. Please help! Plan Premium C...
  • Emilia_8
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 370 Views
  • 1 replies
  • 0 likes

Change the e-mail adress

hello,I've created my spotify account via Facebook, I've just noticed it's assigned to email adress that's long gone. Since I never used password to sign in - only FB method I cannot change the adress to my proper mail account - since I can't give an...

  • Visitor
  • hello, I've created my spotify account via Facebook, I've just noticed it's assigned to email adress that's long gone. Since I never used password to sign in - only FB method I cannot change the adr...
  • Emilia_8
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 316 Views
  • 1 replies
  • 0 likes

User name is a bunch of random letters and numbers.

PlanPremiumCountryUKDeviceSamsung Galaxy S9+Operating SystemAndroid 10.0 My Question or IssueReally confused here, have created a Spotify account and redeemed a premium code and everything was fine until I realised that instead of the name on the pro...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy S9+ Operating System Android 10.0   My Question or Issue Really confused here, have created a Spotify account and redeemed a premium code ...
  • Emilia_8
  • Community Legend
  • 871 Views
  • 2 replies
  • 0 likes
  • Account
  • 871 Views
  • 2 replies
  • 0 likes

Billed for premium after cancelling

I cancelled my premium membership more than a year ago but it looks like I am being billed for it still. When I log in and check it says I am using the Free plan. Can I get a refund for this? Thanks.

  • Visitor
  • I cancelled my premium membership more than a year ago but it looks like I am being billed for it still. When I log in and check it says I am using the Free plan. Can I get a refund for this? Thanks....
  • Billy-J
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account issue

I am originally subscribed as individual member and changed to family plan two months ago, i hve one subscription prepaid card for individual and one three months ths membership prepaid card on hand.I dont realise until the recent days that i cannot ...

  • Casual Listener
  • I am originally subscribed as individual member and changed to family plan two months ago, i hve one subscription prepaid card for individual and one three months ths membership prepaid card on hand....
  • Petya
  • Community Legend
  • 1148 Views
  • 3 replies
  • 0 likes
  • Account
  • 1148 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Charged Twice

I just looked at my bank account statement and noticed that I was charged twice this month. I've noticed that this isn't all that uncommon. How is that okay? What kind of business **bleep**s up with someone's credit card information this often? Not t...

  • Newbie
  • I just looked at my bank account statement and noticed that I was charged twice this month.  I've noticed that this isn't all that uncommon.  How is that okay?  What kind of business *...
  • Petya
  • Community Legend
  • 1814 Views
  • 40 replies
  • 0 likes
  • 1814 Views
  • 40 replies
  • 0 likes

Superuser Contribution I Disables Facebook, but now my "name" is a bunch of numbers. Is there a way to change this?

If it requires setting up a new account and then having my playlists transferred, ill do that, but I would really like to have my account name not be an 11 digit number.

  • Visitor
  • If it requires setting up a new account and then having my playlists transferred, ill do that, but I would really like to have my account name not be an 11 digit number.
  • Petya
  • Community Legend
  • 400 Views
  • 2 replies
  • 0 likes
  • Account
  • 400 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps redownloading my songs everyday

PlanPremiumCountryBelgiumDeviceSamsung Galaxy J7 MaxOperating SystemAndroid Oreo My Question or IssueEveryday Spotify redownloads my already downloaded songs. I can't listen to my downloaded songs offline for more than a day because the songs become ...

  • Regular
  • Plan Premium Country Belgium Device Samsung Galaxy J7 Max Operating System Android Oreo   My Question or Issue Everyday Spotify redownloads my already downloaded songs. I can't li...
  • Petya
  • Community Legend
  • 14548 Views
  • 11 replies
  • 7 likes
  • Account
    Premium
  • 14548 Views
  • 11 replies
  • 7 likes

Solved!!Superuser Contribution Account creation impossible from multiple devices

Hi, I have spotify premium, and just upgraded to spotify family and started creating an account for my son, using the normal signup procedure, outside my account.. The account creation page asks for an email address, password to be used and birth dat...

  • Casual Listener
  • Hi,   I have spotify premium, and just upgraded to spotify family and started creating an account for my son, using the normal signup procedure, outside my account..   The account creat...
  • Petya
  • Community Legend
  • 1178 Views
  • 2 replies
  • 0 likes
  • Account
  • 1178 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problems to get to account after updating Spotify

PlanFree/PremiumCountryFinland Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)PC and mobile phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter Spotify recently updated itself, I've not been able to access...

  • Visitor
  • Plan Free/Premium Country Finland   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) PC and mobile phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   ...
  • Petya
  • Community Legend
  • 592 Views
  • 2 replies
  • 0 likes
  • Account
  • 592 Views
  • 2 replies
  • 0 likes

Cant locate my spotify artist profile when uploading through Distrokid

I'm having an issue when uploading my music to Spotify through Distrokid, none of the options I can choose from the drop-down list of Spotify artists are my bands' Spotify artist account. Please help.

  • Newbie
  • I'm having an issue when uploading my music to Spotify through Distrokid, none of the options I can choose from the drop-down list of Spotify artists are my bands' Spotify artist account. Please help.
  • Billy-J
  • Spotify Star
  • 510 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 510 Views
  • 1 replies
  • 0 likes

Entering Adress is not possible, error "try again"

PlanPremiumCountryGermanyDeviceWin10, Android Pixel 2, WinOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen i enter a family adress i recieve an response "Try Again"

  • Newbie
  • Plan Premium Country Germany Device Win10, Android Pixel 2, Win Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When i enter a family adress i reci...
  • Billy-J
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 314 Views
  • 1 replies
  • 0 likes

Falha no pagamento Nubank

PlanFree/PremiumCountryBrazilDevice(iPhone 6 SE)Operating System(iOS 12) My Question or IssueNao consigo comprar o plano premium pq esta dando falha na hora de processar o pagamento.

  • Casual Listener
  • Plan Free/Premium Country Brazil Device (iPhone 6 SE) Operating System (iOS 12)   My Question or Issue Nao consigo comprar o plano premium pq esta dando falha na hora de processar o pa...
  • Billy-J
  • Spotify Star
  • 428 Views
  • 1 replies
  • 1 likes
  • Subscription
  • 428 Views
  • 1 replies
  • 1 likes