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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83529 Views

29 replies

0 likes

  • 83529 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104680 Views

10 replies

3 likes

Account
Login
  • 104680 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution Promocion falsa

Me estafaron!!! Estoy enojado, me suscribi a premium por la oferta de vacaciones 3 meses por 99, le di clik para suscribirme, pague y solo me dieron un mes exijo una respuesta a esto!!

Newbie

Me estafaron!!! Estoy enojado, me suscribi a premium por la oferta de vacaciones 3 meses por 99, le di clik para suscribirme, pague y solo me dieron un mes exijo una respuesta a esto!!

Mario

Spotify Legend

3409 Views

22 replies

3 likes

Account
Subscription
  • 3409 Views
  • 22 replies
  • 3 likes

Authentication

I believe Spotify should have an authentication feature or Two-Factor. I hate getting an email saying “new login” but it wasn’t me. It frightens me and i’ve had experience in the past that someone has logged into my account and played a bunch of cree...

Visitor

I believe Spotify should have an authentication feature or Two-Factor. I hate getting an email saying “new login” but it wasn’t me. It frightens me and i’ve had experience in the past that someone ha...

Emilia_8

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Solved!! Cant change my profile

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't change any of my personal information on my account this happened around the time whe...

Gig Goer

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't...

Emilia_8

Community Legend

829 Views

3 replies

0 likes

Account
Login
  • 829 Views
  • 3 replies
  • 0 likes

How can i find the email adress associated with a specific username

Hi there.I have another Spotify account that i have actually used, thus having the likes and follows i have chosen. I cannot log into this other account on other devices than my phone, which is already logged in. None of the passwords that i remember...

Visitor

Hi there. I have another Spotify account that i have actually used, thus having the likes and follows i have chosen. I cannot log into this other account on other devices than my phone, which is alr...

Maxim

Spotify Star

3224 Views

1 replies

0 likes

Account
Login
  • 3224 Views
  • 1 replies
  • 0 likes

My username on my web account page is not matching the username listed on mobile/desktop app.

My username on my web account page is not matching the username listed on mobile/desktop app.How do I sync it?

Casual Listener

My username on my web account page is not matching the username listed on mobile/desktop app. How do I sync it?  

Billy-J

Spotify Star

606 Views

3 replies

0 likes

Account
  • 606 Views
  • 3 replies
  • 0 likes

Accounts getting blocked

Hello!So I'm a Premium user for quite long and now my sister and my mom want spotify, they live with me so I told them to create a free account first while I get family plan, both of their accounts were blocked within the day. They try to access and ...

Visitor

Hello! So I'm a Premium user for quite long and now my sister and my mom want spotify, they live with me so I told them to create a free account first while I get family plan, both of their accounts...

Maxim

Spotify Star

756 Views

1 replies

0 likes

Account
Login
  • 756 Views
  • 1 replies
  • 0 likes

Solved!! Playlist on Deleted Account

PlanPremium My Question or IssueHello, I've just permanently canceled my old account. I thought all of my playlists, username, ect. gonna be deleted along with it. But when I use my new acc to search for one of the playlists belong to that old accoun...

Casual Listener

Plan Premium   My Question or Issue Hello,   I've just permanently canceled my old account. I thought all of my playlists, username, ect. gonna be deleted along with it. But when I us...

OneByBoo

Roadie

1293 Views

3 replies

0 likes

Other
  • 1293 Views
  • 3 replies
  • 0 likes

Why are my past passwords being stored by Spotify?

I did a password reset and am shocked that Spotify is maintaining a database of my past passwords. I tried reusing a few old ones and was presented with a message to choose a different password that I hadn't used before. This is a very dangerous prac...

Newbie

I did a password reset and am shocked that Spotify is maintaining a database of my past passwords. I tried reusing a few old ones and was presented with a message to choose a different password that ...

Maxim

Spotify Star

931 Views

1 replies

1 likes

Security
  • 931 Views
  • 1 replies
  • 1 likes

Solved!! Unable to Login in app. But mobile browser and desktop/pc can

PlanFreeCountrySingaporeDeviceOneplus 6TOperating SystemAndroid 10 My Question or IssueWhen logging into the app, always get "You're offline", even though my network/wifi is working fine. But I can login to any browser on mobile or desktop/pc. I trie...

Casual Listener

  Plan Free Country Singapore Device Oneplus 6T Operating System Android 10   My Question or Issue When logging into the app, always get "You're offline", even though my network/...

brye

Casual Listener

810 Views

3 replies

1 likes

Login
  • 810 Views
  • 3 replies
  • 1 likes

Dont remeber the password to my spotify premium accoutn and i dont have the details to the email

PlanPremiumCountryEngland, UKDeviceSamsung A50, amazon echo, firestick, hp laptop Operating SystemiOS (I think) My Question or IssueI tried logging into my spotify on my laptop but it went wrong. I am not logged into the email I used for the account ...

Visitor

Plan Premium Country England, UK Device Samsung A50, amazon echo, firestick, hp laptop  Operating System iOS (I think)   My Question or Issue I tried logging into my spotify on my...

Emilypaq

Visitor

851 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 851 Views
  • 1 replies
  • 0 likes

Cant change country because of premium

PlanFree/Premium-premiumCountry-croatia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)-oneplus nordOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change my country to estonia because croatia doesnt ha...

Newbie

Plan Free/Premium-premium Country-croatia   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)-oneplus nord Operating System (iOS 10, Android Oreo, Windows 10,etc.)   ...

Maxim

Spotify Star

435 Views

1 replies

0 likes

Account
  • 435 Views
  • 1 replies
  • 0 likes

Spotify Deleted my account

Spotify recently deleted my account, (I was using a friends family premium) Am I able to get that account back?

Visitor

Spotify recently deleted my account, (I was using a friends family premium) Am I able to get that account back? 

Maxim

Spotify Star

615 Views

1 replies

0 likes

Account
Login
  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Approval Code for Stream Deck

PlanConnect Stream Deck to SpotifyOperating SystemWindows 10 My Question or Issue After searching for hours I can´t find the Code to connect my Stream Deck to Spotify, how I am supposed to find that Code?

Newbie

Plan Connect Stream Deck to Spotify Operating System Windows 10   My Question or Issue   After searching for hours I can´t find the Code to connect my Stream Deck to Spotify, how I a...

michaelmor002

Newbie

11793 Views

5 replies

1 likes

Premium
  • 11793 Views
  • 5 replies
  • 1 likes

Solved!! I've tried to install Spotify on my computer for a fresh install of Windows.

I have tried to reinstall Spotify on a fresh install of Windows. I have tried logging in using both my user name and email. I have changed my password, and I know I have typed it in correctly. I don't use Facebook so that is not an option. I have a P...

Visitor

I have tried to reinstall Spotify on a fresh install of Windows. I have tried logging in using both my user name and email. I have changed my password, and I know I have typed it in correctly. I don'...

user-removed

Not applicable

816 Views

3 replies

0 likes

Login
  • 816 Views
  • 3 replies
  • 0 likes

Communication language

PlanPremiumCountryBelgiumDevice Operating System My Question or IssueHi, I live in Belgium and my account is configured this way, the problem is every time I receive a communication from Spotify, the language is nederlands (which is one official lang...

Casual Listener

Plan Premium Country Belgium Device   Operating System   My Question or Issue Hi, I live in Belgium and my account is configured this way, the problem is every time I receive a com...

Maxim

Spotify Star

700 Views

3 replies

0 likes

Account
Other
  • 700 Views
  • 3 replies
  • 0 likes

Solved!! Unknown Gmail

Hi, my phone fell in water last week and i bought a new phone yesterday and im trying to enter to my account but i dont remember the gmail that i used in my account and also i dont remember my password.How can i find the gmail that i used in my accou...

Visitor

Hi, my phone fell in water last week and i bought a new phone yesterday and im trying to enter to my account but i dont remember the gmail that i used in my account and also i dont remember my passwo...

AdamDamon

Community Legend

814 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution MIS LISTAS DE REPRODUCCIÓN, SEGUIDORES Y PERSONAS QUE SIGO HAN DESAPARECIDO

Hola! Hace tiempo que no usaba spotify, hace un par de días lo reinstalé y lo abrí a través de mi cuenta de facebook, agregué listas y le dí al botón "seguir" de algunos contactos, también aparecía que me seguía una persona. Al día siguiente de al en...

Visitor

Hola! Hace tiempo que no usaba spotify, hace un par de días lo reinstalé y lo abrí a través de mi cuenta de facebook, agregué listas y le dí al botón "seguir" de algunos contactos, también aparecía...

Peter

Spotify Legend

16464 Views

3 replies

0 likes

  • 16464 Views
  • 3 replies
  • 0 likes

Reset Email is NEVER delivered and Given the Run Around by the Help Online Chat

PlanFreeCountry - Australia Deviceiphone SE & PCOperating SystemiOS13.7 & Windows 10 Pro My Question or IssueI have my original Spotify email and have forgotten the password.I submitted the reset email to my original account and have NEVER received t...

Casual Listener

Plan Free Country - Australia   Device iphone SE & PC Operating System iOS13.7 & Windows 10 Pro   My Question or Issue I have my original Spotify email and have forgotten ...

Maxim

Spotify Star

752 Views

3 replies

0 likes

Login
  • 752 Views
  • 3 replies
  • 0 likes

Combining Old and New Accounts

PlanPremium (but wanting to move into Duo) CountryUSA My Question or IssueI have been using my main, old Spotify account linked to Facebook. It uses an old email with a former last name, but I have a *new* name and a *new* email. That new email also ...

Visitor

Plan Premium (but wanting to move into Duo)   Country USA   My Question or Issue I have been using my main, old Spotify account linked to Facebook. It uses an old email with a former...

OneByBoo

Roadie

543 Views

1 replies

0 likes

Account
  • 543 Views
  • 1 replies
  • 0 likes

Desactivated ACCOUNT

PlanFreeCountryPerú Deactivate my old Spotify account but my account and lists are still visible. I tried to contact support but I have not obtained answers.

Visitor

  Plan Free Country Perú   Deactivate my old Spotify account but my account and lists are still visible. I tried to contact support but I have not obtained answers.

Maxim

Spotify Star

741 Views

1 replies

0 likes

Account
  • 741 Views
  • 1 replies
  • 0 likes