Triple charge and no help

[Codypollock]

Complained on the 16th that I'd been triple charged. Advisor sent a link to fill out a contact form. Filled out and got an email saying spotify were looking into my case within 5 minutes. Haven't heard from you since. Just want my £9.99 back.

[Peter__]

Did you reply directly to the automated email as the advisor mentioned in their post?

[user-removed]

Hey Cody,

Sorry to see that our guys have not got back in touch.  I have bumped case 1947828 and someone should be in touch soon (well, sometime after 6am).