Trouble Logging in

[nwrusso]

For some reason, I cannot log in to my account that I want to use. When I try to log in, I get the message "Email is already connected to another user" What does this mean? is someone else connected to my account?

Furthermore, when I try to connect via facebook, which has the same email as my account here, I get the same message.

[ErickRGuetta]

I'd recommend you get in touch with Support here.

You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.