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Trouble Resetting Password: "Form has expired. Please Try Again"

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Trouble Resetting Password: "Form has expired. Please Try Again"

Title.

 

After forgetting my password, I have tried to reset it and tried multiple times. I have successfully received an email with the link to reset it and after entering in my new password and clicking submit I get the error, "Sorry, your form has expired. Please try again. If you still need help, contact Spotify Support." There isn't any details for the error page I am seeing. 

 

I tried the new password anyway to see if it went through, but it didn't and I am locked out of my account.

 

Thanks,

Alex

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22 Replies

Reset password

FINALLY, a solution. Thank you for posting this and helping me clear the cookies in Firefox!! Shouldn't have had to be so hard, thanks again!!

You absolute legend. Thank you so much! I've been trying for hours to fix this and it hasnt been working for days, which is darn annoying as I've paid for Premium, but not been able to use it. Spotify Support provides less support than an old bra on a grandmother; really annoying.   So thank you for taking the time to spell out this solution for people like me... 🙂

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