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Trouble logging in

Trouble logging in

I havnt been able to log into my Spotify account for 6 days. I have been paying my monthly Spotify subscription and now whenever i try to log in it tells me i either don't have an account or i put in the wrong username or password. I use facebook so i know both the username and password are correct. And when i try to create a new account using my facebook it says I already have an active account.
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2 Replies

I have also tried changing my password and that hasn't worked either

Hello and welcome to the community!

 

Have you tried these steps? 

 

https://support.spotify.com/us/problems/#!/article/Problems-logging-in-to-Spotify/?in=search

 

Would you mind providing a screenshot of the error message you're seeing?

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