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@AndreaR25 hey there andrea, thanks for your patience,
for intractable payment issues, I'd suggest contacting spotify support -
the quickest way to contact spotify directly is via here or support@spotify.com
if you let them know in as much detail as you can about your problem, they should be able to have a look on their end and sort this out ASAP ^-^
hope you get a speedy resolution and let me know if you need help with anything else!
@AndreaR25 hey there andrea, thanks for your patience,
for intractable payment issues, I'd suggest contacting spotify support -
the quickest way to contact spotify directly is via here or support@spotify.com
if you let them know in as much detail as you can about your problem, they should be able to have a look on their end and sort this out ASAP ^-^
hope you get a speedy resolution and let me know if you need help with anything else!
I would like som help!!!
A few days ago Spotify had problems with the payment, my account (my family account) emidiatley went over to "a free account" all my playlists etc were gone.
I waited a few days (until today tuesday) for the payment to be made, to try charging me again. Nothing happend so I made a manual change from free to premium. Now my family account is gone and all my settings my playlist etc is also gone.
There was actually a defeciet on my account for a few hours but since then there is money enough for our family account and we would very much like to have it back:).
Thanks
0629joel@gmail.com
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