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Trying to cancel spotify subscription..

Trying to cancel spotify subscription..

Hello!! I've been trying to cancel my spotify subscription for a while now. I didn't realise that I was gonna be charged $9.99 after my 3-month 99 cents subscription that I got in late December. I really need a refund, but aside from that, it's not letting me cancel the subscription. Every time I try to cancel it, this screen shows up! I've been trying for a good 15 minutes, I need help!!Screen Shot 2017-03-09 at 9.46.11 PM.png

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Hey @p3koyama, welcome to the Spotify Community!


Could you try to cancel using a different web browser or private/incognito mode? Sometimes that helps.

Looking forward to your response 🙂

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