Help Wizard

Step 1


Two accounts.. maybe?

Two accounts.. maybe?

Hey I created a Spotify account for free awhile back but then found out about Spotify for students which is cheaper, so I made another account using my student email. I wanted to upgrade to premium but I’m not sure if I entered my payment info with the student account or the other one? Also my Spotify app still doesn’t know I have premium now, so I don’t have access to the features premium members have and I 1) don’t want to be charged  premium for two accounts and 2) don’t know how to get the app to recognize I’m now a premium member. 

2 Replies

Hey @user-removed.


Glad to have you on the Community. No worries, we're here to help!


If you can't make use of the Premium feautures, could you check out this page and go through the steps? 🙂


Also be sure to check the following:

  • Log out and back into your account
  • Check the status of your subscription
  • Check the status of your payment
  • Check that your Premium subscription isn’t on another account

Thanks! Let us know how you get on.

i sent this like 8 months ago you silly **bleep**ing **bleep**

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