Two accounts with same email

[swethaAsaithmabi]

Plan

Free

Country

India

Device

Redmi

Operating System

Android

My Question or Issue

I have two spotify account with the same email Id.. I'm unable to log in to the account I have for my podcast I'm unable to log in to that

[Alex]

Hi there @swethaAsaithmabi,

Thanks for reaching out about this in the Community!

It's not possible to have two active accounts with the same email address. Most likely you have two separate accounts. If you've had Premium on one of your accounts, where your podcast is located, if you have any receipt in your email inbox from Spotify, try to check the username that is there. After that, you can try log in using the username and password, or you can just try to find your account following the steps in this article: Finding accounts. 

Something else that could've happened is that you've accidentally created a second account via Facebook, or using an email with a different domain like user@gmail.com and user@yahoo.com.

Let us know how you get on with this.

[New user]

I think i've got two accounts with the same email so i can't get into one i abonated premium so now i pay for premium i don't use

[CadeKirby]

Plan:

Premium

Country:

U.S.

Device

IPhone 13, and Laptop 

Operating System

IOS 16.3.1 and Windows 11 Home

My Question or Issue

I was logged out of my premium account today and when I went to log back in (with the only email I have), I was logged into an account without some of my playlists and a different username and profile picture. I may have had two usernames and or profiles under the same email, but I don't know how to log into the account with my playlists I want. I'm also paying for a premium account and was just charged yesterday (June 14th 2023), and I don't want to start a new premium plan and start getting charged for two accounts when I can only access one of them. I guess getting the one premium account subscription canceled or being able to get back into the account is what I'm looking to do.