Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Two separate accounts?

Two separate accounts?

I signed up (through facebook) for free trial premium.  When I tried to log in on my IMac I got a message that I couldn't log in via facebook.  I reset my password to log in that way, but now I think I have two separate accounts...One on my iphone and one on my Imac...none of my music or radio stations show uo on the IMac, and it';s not on premium. HELP!!!

Reply
1 Reply

Hello @user-removed, Welcome to the community! 🙂

You can contact Spotify support here to assist you with your issue 🙂

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂

Suggested posts