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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5225 Views
  • 1 replies
  • 9 likes
  • Security
  • 5225 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • 21q7riltpkleluntkowj
  • Visitor
  • 470037 Views
  • 978 replies
  • 111 likes
  • Account
  • 470037 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207033 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207033 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118382 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118382 Views
  • 72 replies
  • 12 likes

premium subscription thru service provider

I got my subscription free thru service provider -Rogers! How can it be activated or link that subscription with my account? When I click prenium on subscription it was on trial for a week! Why? Need help!!!

  • Newbie
  • I got my subscription free thru service provider -Rogers! How can it be activated or link that subscription with my account? When I click prenium on subscription it was on trial for a week! Why? Need...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Charged and still free subscription

I recently tried to purchase Spotify but it didn't let me... But I noticed I got charged twice for the premium subscription. I went to see if I had the premium but it still said that it was free so I don't know what to do... I can't cancel because I ...

  • Newbie
  • I recently tried to purchase Spotify but it didn't let me... But I noticed I got charged twice for the premium subscription. I went to see if I had the premium but it still said that it was free so I...
  • Catalarroulet
  • Newbie
  • 254 Views
  • 1 replies
  • 0 likes
  • Premium
  • 254 Views
  • 1 replies
  • 0 likes

Spotify says error but my data are correct

Hi guys! I have this little problem.I've ever used a virtual card for the payment without any promblem, and I use it inside my PayPal account.I've checked that money are inside, and that all the data are correct, but PayPal continues to say that ther...

  • Newbie
  • Hi guys!   I have this little problem. I've ever used a virtual card for the payment without any promblem, and I use it inside my PayPal account. I've checked that money are inside, and...
  • 154 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 154 Views
  • 0 replies
  • 0 likes

Charged, need a refund!

Just minutes ago, I was originally going to sign up for the student plan but didn't realize it was for college students only and not highschool. I didn't go any further after that. Spotify charged my card 4.99, how can I get a refund?

  • Newbie
  • Just minutes ago, I was originally going to sign up for the student plan but didn't realize it was for college students only and not highschool. I didn't go any further after that. Spotify charged my...
  • 178 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 178 Views
  • 0 replies
  • 0 likes

premium

HI! I recently downloaded spotify and I needed the premium so I went out and bought a 25 dollar google play card it doesn't work! and there is no spotify cards here in Canada, also I don't want to use my credit card. is there any other way? please he...

  • Casual Listener
  • HI! I recently downloaded spotify and I needed the premium so I went out and bought a 25 dollar google play card it doesn't work! and there is no spotify cards here in Canada, also I don't want to us...
  • 162 Views
  • 0 replies
  • 0 likes
  • Premium
  • 162 Views
  • 0 replies
  • 0 likes

Payment Failure ????

Dear ones Last month I cancelled my premium subscription through the website but this month I went to cancell it again few days ago as I received an email saying that payment for premium has failed etc.... And today I had yet another one asking for p...

  • Newbie
  • Dear ones   Last month I cancelled my premium subscription through the website but this month I went to cancell it again few days ago as I received an email saying that payment for premium has...
  • 135 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 135 Views
  • 0 replies
  • 0 likes

Spotify Account Facebok

A long time ago i connected my Spotify account with my Facebook, and recently i deleted my Facebook page for various reason, now everyting on my Spotify has been deleted? Including the Premium which i recently paid for. What can i do?

  • Newbie
  • A long time ago i connected my Spotify account with my Facebook, and recently i deleted my Facebook page for various reason, now everyting on my Spotify has been deleted? Including the Premium which ...
  • 267 Views
  • 0 replies
  • 0 likes
  • Account
  • 267 Views
  • 0 replies
  • 0 likes

Change country free user

I'm a free user and I moved from Sweden to Israel. I can't change my country on my profile. The only option for countries is Sweden when I try to edit. Help!

  • Newbie
  • I'm a free user and I moved from Sweden to Israel. I can't change my country on my profile. The only option for countries is Sweden when I try to edit. Help!
  • jonasherdegen
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Student discount linked to wrong account

Hello everyone I'm thankful for any advice and hope I described the problem as clear possible. [German student discount]1. I have 2 Spotify Accounts. One is linked to facebook the other one is just a proper Email account. I want to delete my facebook...

  • Newbie
  • Hello everyone I'm thankful for any advice and hope I described the problem as clear possible.     [German student discount] 1. I have 2 Spotify Accounts. One is linked to facebook the ...
  • jean3601
  • Community Legend
  • 2973 Views
  • 1 replies
  • 0 likes
  • Account
  • 2973 Views
  • 1 replies
  • 0 likes

Being charged for normal premium and student discount premium

Hi, could anyone please help me?? I just got my phone bill from O2 and I am being charged £9.99 for spotify for the 3/10/15, but when I log into spotify, it says I will be charged £4.99 (student discount which is what I am supposed to have) on 5/10/1...

  • Newbie
  • Hi, could anyone please help me?? I just got my phone bill from O2 and I am being charged £9.99 for spotify for the 3/10/15, but when I log into spotify, it says I will be charged £4.99 (student disc...
  • jean3601
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Two separate accounts?

I signed up (through facebook) for free trial premium. When I tried to log in on my IMac I got a message that I couldn't log in via facebook. I reset my password to log in that way, but now I think I have two separate accounts...One on my iphone and ...

  • Visitor
  • I signed up (through facebook) for free trial premium.  When I tried to log in on my IMac I got a message that I couldn't log in via facebook.  I reset my password to log in that way, but n...
  • jean3601
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! Resetting Account

Hi, Can somebody help me reset my account. So I can start again from scratch?

  • Casual Listener
  • Hi,   Can somebody help me reset my account. So I can start again from scratch?
  • jean3601
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
  • 283 Views
  • 1 replies
  • 0 likes

How Do I Get A Student Discount Account

How do I switch from a regular membership to a reduced membership for students?

  • Newbie
  • How do I switch from a regular membership to a reduced membership for students?
  • jean3601
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 281 Views
  • 1 replies
  • 0 likes

Facebook account totally gone and no more spotify

Hi there I have been checking around all the post related to facebook but I haven't found any solution besides creating a new account.This is my issue:I live in China and I had few issues with my facebook account (it was linked with spotify) My faceb...

  • Newbie
  • Hi there   I have been checking around all the post related to facebook but I haven't found any solution besides creating a new account. This is my issue: I live in China and I had few iss...
  • jonasherdegen
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 286 Views
  • 1 replies
  • 0 likes

PaySafe Card from netherlands use in germany

i just buy a 10€ paysafecard in the netherland and if a want to buy 1 month premium it says on the paysafecard website that : the pin you entered is not approved for payment at this dealer.anybody know something i can do? thanks for help

  • Newbie
  • i just buy a 10€ paysafecard in the netherland and if a want to buy 1 month premium it says on the paysafecard website that : the pin you entered is not approved for payment at this dealer. anybody ...
  • jonasherdegen
  • Community Legend
  • 2143 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2143 Views
  • 1 replies
  • 0 likes

Can't log in

Hi Spotify won't let me log into my account. It keep saying account already created? Why? And how do I log in?

  • Newbie
  • Hi Spotify won't let me log into my account. It keep saying account already created? Why? And how do I log in?
  • Nico
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Switching to Student Subscription - Payment Error

Hi Guys.I'm extremely addicted to Spotify, and because i am a student now, i wanted to switch on the student account. But now i payed the student price again! (I paid the regular 10€ for this month on Oct 1st, and today, Oct 3rd, again 5€ got debited...

  • Casual Listener
  • Hi Guys. I'm extremely addicted to Spotify, and because i am a student now, i wanted to switch on the student account. But now i payed the student price again! (I paid the regular 10€ for this month...
  • ggilstein
  • Casual Listener
  • 234 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 234 Views
  • 1 replies
  • 0 likes

Account problems

I have an account and can not remember which email I used so not getting the reset password email. My account is free premium with my mobile provider Vodaphone. Help please

  • Newbie
  • I have an account and can not remember which email I used so not getting the reset password email. My account is free premium with my mobile provider Vodaphone. Help please
  • Nico
  • Community Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

systematic error when i want to update my account informations

I'm always redirected on an error page when i want to update my credit card informations. I've got a premium account andThe update informations link is https://www.spotify.com/fr/payment/change/ and i've got always this message error for 3 days (in f...

  • Newbie
  • I'm always redirected on an error page when i want to update my credit card informations. I've got a premium account and The update informations link is https://www.spotify.com/fr/payment/change/ an...
  • jve1
  • Newbie
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 222 Views
  • 1 replies
  • 0 likes

Help

I paid for Spotify premium using my student discount, but my account is still free. I think my college verification didn't go through. How can I verify it again?

  • Newbie
  • I paid for Spotify premium using my student discount, but my account is still free. I think my college verification didn't go through. How can I verify it again?
  • Ox1
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • Premium
  • 182 Views
  • 1 replies
  • 0 likes