Unable to change birthdate

[Coalicious]

Recently, I wanted to change my birthdate because I realized that I was inaccurate. However, when I went to change my day of birth to December 1st, it automatically jumps one day ahead (December 2nd). No matter how hard I try, the 1 always turns into a 2. If anyone can help me ASAP, that would be very much appreciated. 

[Alex]

Hi there @Coalicious,

Thanks for reaching out about this in the Community!

We'd recommend the following:

• Clear your Browser's cache and try again
• Try opening an Incognito window and try again
• Try a different network connection/ device

Hope this helps 🙂

Don't hesitate to reach out again if you have questions.

[Coalicious · Accepted solution]

Thanks for reaching out to me! I am happy to report that I managed to successfully change my birthdate. While I could not fix the number changing issue, I simply set my birthday to November 31st and the glitch overflowed it to December 1st. Hopefully this can help anybody with the same issue.

[Eni]

Hi @Coalicious,

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help. 

Have a great day 🙂