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Unable to change country setting

Unable to change country setting

Hi, anyone had this issue, i have moved countries and am unable to chagne my country setting. In subscriptions when i hit update detials, the country box is not editable. When i go to account to change my credit card details, it wont accept them because they are from my new country. 

very frustrating and no online support available, but i get a message every day telling me i wil soon loose my subscription!

 

 

 

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3 Replies

Me too... same situation and incredibly frustrating. I click on "Use another payment option" here.1.png

 

Then click change country....

2.png

 

Which loads forever and then brings me back to the same place... unable to enter a UK postcode!!

 

Totally unable to renew my subscription at this point.

 

I'm having this same problem. Trying to move from US to Canada.

Same here, but I guess is more like an internal way to do rather then do-it-yourself. I have tried to do it 2 times and still I am here contacting them to change it.

 

Use the ticketing system:

https://support.spotify.com/ie/contact-spotify-support/

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