Unable to download

[squidthekid42]

Spotify asked me to "restart to get the latest version" on my PC (Windows 7) and now it will not open. It says "The installer is unable to install Spotify because the files to write are in use by another process. Please make sure Spotify is not running and retry. Error code: 18." I tried completely uninstalling Spotify and then re-installing, but the same error appears. I searched through my downloads to make sure all traces of Spotify were deleted, and everything was uninstalled. Still no success. Same error message. 

Any ideas?

[Ox1 · Accepted solution]

Hello!

This problem is a little bit difficult to fix, but it should work after this:

1. Press WIN+R
2. Type msconfig and hit Enter
3. Go to 'Services' tab
4. Click 'Disable all'
5. Restart your computer
6. Repeat steps 1-3 but click 'Enable all'
7. Restart again
8. Install Spotify
Tell me if it worked, please 😉 Have a great day!

[squidthekid42]

bless you kind commenter! it was going to be a long day at work without music. i am back up and running. 

[Kappudle]

Hi !
I kind of hate you now (no hate), because after following your steps i cannot login to my pc : no login option on login screen... Nothing tp be done.
Do you have any kind of solution, please helps

Thanks ! I hate you ! 😄 no hate