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is it possible you have a second account - one account with a Spotify username, the other created and linked to your Facebook profile? Try logging in with each to access the family settings.
Hey there @Laura-laborn!
This sounds strange, could you try and clear your browsers cache? Does this solve the issue?
is it possible you have a second account - one account with a Spotify username, the other created and linked to your Facebook profile? Try logging in with each to access the family settings.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…