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today I noticed two unknown playlists under "recover playlists" in my account, which were supposedly deleted within the last week. As far as I know, I never created nor deleted these lists, and I'm also sure nobody else had access to my account during that time. (I'm only logged in from devices under my direct control, they haven't been used by someone else in the last two weeks,)
The rest of my data (listening history, other playlists) looks completely normal with nothing missing or extra, so I doubt anyone hacked into my account.
Is it possible that 2 unrelated deleted playlists somehow got linked to my account by the system? Thanks for any insight.
Solved! Go to Solution.
That is definitely strange! If you would like someone to look into this a little closer for you, I would sugges toy get in touch with the Spotify support team directly using the online contact form and they can check this out in a little more detail.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.