Unwillingly payment - Help!

[JacobDK94]

Hi all. So I thought I went through every darn page of "cancel my subscription" to unsubscribe from premium. But today I found out they charged me anyway, since I maybe didn't do it right the first time. I'm sure I canceled it for good now, but is there anything I can do to get my money back for the upcoming month of premium, I just canceled? It's a giant shame for a guy with 760$ a month, to pay 15.5$ for something I didn't even want in the first place....

A mail address, or phone number for Spotify is too hard for me to find, so I hope someone here can help me... My last money for food went out the window when the bill for premium came in...

[Maxim · Accepted solution]

Spotify Support is able to help you with this. You can contact them via this contact form, via Twitter or via their Facebook Page.

[JacobDK94]

Thanks! I wrote to SpotifyCares on Facebook, and they gave me a full refund.