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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 308 Views
  • 0 replies
  • 6 likes
  • Security
  • 308 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436446 Views
  • 971 replies
  • 108 likes
  • Account
  • 436446 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194010 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194010 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106378 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106378 Views
  • 70 replies
  • 11 likes

Pay using iTunes?

Today is the last day of my Spotify Premium membership, I initially paid with my Paypal but I want to pay with iTunes credit this time but I can't find anyway to renew my subscription in the iOS app. How can I pay for it from the app?

  • Casual Listener
  • Today is the last day of my Spotify Premium membership, I initially paid with my Paypal but I want to pay with iTunes credit this time but I can't find anyway to renew my subscription in the iOS app....
  • Keitoru
  • Casual Listener
  • 244 Views
  • 2 replies
  • 0 likes
  • Account
  • 244 Views
  • 2 replies
  • 0 likes

Spotify Deals

Attempted to get the student deal but deal wasnt completed and payment was still removed. I didnt recieve any subscription it just took my money

  • Visitor
  • Attempted to get the student deal but deal wasnt completed and payment was still removed. I didnt recieve any subscription it just took my money
  • kbrooksc
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • Other
  • 192 Views
  • 1 replies
  • 0 likes

cant subscribe i paid

I paid 2 times but still im not involve with premium yet can you please help me with this thanks.

  • Newbie
  • I paid 2 times but still im not involve with premium yet can you please help me with this thanks.
  • kbrooksc
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • Premium
  • 133 Views
  • 1 replies
  • 0 likes

signed up for student premium still charged £9.99 after trial

I set up my Spotify premium account a month ago with the free trial and when my charges began they should have included the 50% student discount but I have been charged the full £9.99 instead of £4.99? Does anyone know why this has happened or is any...

  • Newbie
  • I set up my Spotify premium account a month ago with the free trial and when my charges began they should have included the 50% student discount but I have been charged the full £9.99 instead of £4.9...
  • kbrooksc
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • Free
    Other
    Premium
    Subscription
  • 169 Views
  • 1 replies
  • 0 likes

Subscribed for the Chromscast Promo, Voucher never worked. Still no reply from Customer Service.

I subscribed because I wanted the chromecast with 3 months service for $40. Everything goes well until I apply my chromecast voucher to my google store cart and it says it already been redeemed. Google said I must work through Spotify customer servic...

  • Newbie
  • I subscribed because I wanted the chromecast with 3 months service for $40. Everything goes well until I apply my chromecast voucher to my google store cart and it says it already been redeemed. Goog...
  • Edgar8680
  • Newbie
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Spotify Family

I upgraded my free account to spotify family but it says on my account that it is only premium, and there is no option to add another family member. What do i do?

  • Newbie
  • I upgraded my free account to spotify family but it says on my account that it is only premium, and there is no option to add another family member. What do i do?
  • Alex_DaYo
  • Newbie
  • 595 Views
  • 3 replies
  • 0 likes
  • 595 Views
  • 3 replies
  • 0 likes

Solved!! Spotify en panne (breakdown spotify)

Bonjour,Depuis cette après-midi, plus aucune recherche ne marche sur Spotify !J'ai redémarré mon pc, j'ai réinstallé Spotify !Il n'y a rien à faire : les quelques résultats qui apparaissent n'ont rien à voir avec la recherche demandée. De plus, ils n...

Spotify07032016.jpg
  • Casual Listener
  • Bonjour, Depuis cette après-midi, plus aucune recherche ne marche sur Spotify ! J'ai redémarré mon pc, j'ai réinstallé Spotify ! Il n'y a rien à faire : les quelques résultats qui apparaissent n'o...
  • totalradio
  • Casual Listener
  • 388 Views
  • 2 replies
  • 0 likes
  • Premium
  • 388 Views
  • 2 replies
  • 0 likes

New update: ALL SONGS GONE?

I need help, I just opened spotify for the first time today and all my songs are gone? When I go to Artist page and click on an artists, their songs aren't available either?? This isn't just on the App, it's also on my Mac program and even play.spoti...

  • Newbie
  • I need help, I just opened spotify for the first time today and all my songs are gone? When I go to Artist page and click on an artists, their songs aren't available either?? This isn't just on the A...
  • Jamriko
  • Casual Listener
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
  • 234 Views
  • 1 replies
  • 0 likes

My account just not working at all platforms

Everytime i try to click browse and click on ANY LP or Playlist , its just a blank Page on my phone , and "error, Try again later " on Web/Mac . I tried to re-install that app , disconnect and reconnect all devices , and all of it isnt work . Plus AL...

  • Casual Listener
  • Everytime i try to click browse and click on ANY LP or Playlist , its just a blank Page on my phone , and "error, Try again later " on Web/Mac . I tried to re-install that app , disconnect and reconn...
  • ThoughtfulRover
  • Newbie
  • 265 Views
  • 2 replies
  • 2 likes
  • Account
  • 265 Views
  • 2 replies
  • 2 likes

Solved!! no 30 days trial?

last month I tried the 7 days trial, which made me like Spotify. After my 7 days were over, I got an ad for the 30 days trial, which was supposedly free. 30days, trial, what even,I bought a spotify card with 10 euros immediately since I don't posses ...

  • Casual Listener
  • last month I tried the 7 days trial, which made me like Spotify.  After my 7 days were over, I got an ad for the 30 days trial, which was supposedly free.  30days, trial, what even, I bo...
  • sarahhabib1996
  • Casual Listener
  • 725 Views
  • 4 replies
  • 0 likes
  • Free
    Premium
  • 725 Views
  • 4 replies
  • 0 likes

Poor Customer Service

I am having all kinds of problems with my account and have no way to contact anyone. It's nothing that needs a "forum answer", the app has just been shotty. There needs to be a way to talk to an actual person to discuss issues such as these. At this ...

  • Casual Listener
  • I am having all kinds of problems with my account and have no way to contact anyone. It's nothing that needs a "forum answer", the app has just been shotty. There needs to be a way to talk to an actu...
  • rachelrhagan
  • Casual Listener
  • 130 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 130 Views
  • 1 replies
  • 1 likes

3 months for 1,3 dollars

Hello guys.. I got mails about an offer where i could buy 3 months of premium spotify for 9 kr. (i live in Denmark, and it's about 1,3 dollars)I found the same offer on spotify's home page. But it keept saying errors occourred. I tried december 31. I...

  • Newbie
  • Hello guys..   I got mails about an offer where i could buy 3 months of premium spotify for 9 kr. (i live in Denmark, and it's about 1,3 dollars) I found the same offer on spotify's home page...
  • felixfalck
  • Newbie
  • 433 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
  • 433 Views
  • 2 replies
  • 0 likes

Rogers Share Everything Plan - 3 accounts.

Hello, I have the rogers share everything plan +, and Im supposed to have up to 3 spotify accounts included. I have one setup fine, but I cannot figure out how to get the other 2 added?? Can you please advise how to set this up.Rogers, Share, Spotify...

  • Newbie
  • Hello,   I have the rogers share everything plan +, and Im supposed to have up to 3 spotify accounts included.  I have one setup fine, but I cannot figure out how to get the other 2 added...
  • p4c0
  • Newbie
  • 601 Views
  • 3 replies
  • 1 likes
  • Premium
    Subscription
  • 601 Views
  • 3 replies
  • 1 likes

Spotify Payment Method

HI there . Im new to spotify . I just checked out the offer RM2 for 3 months and normal price onwards. I would like to subsribe to that package. Unfortunately , im having a problem with my credit card. So , i want to use the mol point method . But at...

  • Casual Listener
  • HI there . Im new to spotify . I just checked out the offer RM2 for 3 months and normal price onwards. I would like to subsribe to that package. Unfortunately , im having a problem with my credit car...
  • ElusiveHalcyon
  • Gig Goer
  • 689 Views
  • 1 replies
  • 0 likes
  • Premium
  • 689 Views
  • 1 replies
  • 0 likes

Playlist on phone won't update

Hi there. I'm overseas backpacking using Spotify and none of my playlist have updated since the last week of Feb. I was wondering how I can fix it so I can be able to listen to my new discover weekly and other playlists I follow. Any help would be gr...

  • Newbie
  • Hi there. I'm overseas backpacking using Spotify and none of my playlist have updated since the last week of Feb. I was wondering how I can fix it so I can be able to listen to my new discover weekly...
  • ElusiveHalcyon
  • Gig Goer
  • 173 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 173 Views
  • 1 replies
  • 0 likes

Account hacked

I payed for the 3 month premium and i cancelled before it ended and then my account got hacked and i lost access to it and my premium got renewed, i want my premium removed and i want a refund but i cant find a way to get my money back.

  • Newbie
  • I payed for the 3 month premium and i cancelled before it ended and then my account got hacked and i lost access to it and my premium got renewed, i want my premium removed and i want a refund but i ...
  • user-removed
  • Not applicable
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 250 Views
  • 1 replies
  • 0 likes

Account stolen and hijacked

I've seen several of these threads created and they are all stating the same thing, it begs the question why spotify haven't improved their security.. but I digress. My account has been stolen and hijacked, email and password changed all without me k...

  • Newbie
  • I've seen several of these threads created and they are all stating the same thing, it begs the question why spotify haven't improved their security.. but I digress.    My account ha...
  • user-removed
  • Not applicable
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 208 Views
  • 1 replies
  • 0 likes

Salasanan asetuksen aikana ilmeni virhe (error setting password)

Salasanan asetuksen aikana ilmeni virhe. error while saving password.getting that when trying to set device password. how do i set pass so i dont have to login trough fb always?

  • Newbie
  • Salasanan asetuksen aikana ilmeni virhe. error while saving password. getting that when trying to set device password. how do i set pass so i dont have to login trough fb always?
  • 201 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Security
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! my DISCOVER doesn't work properly how can i change suggested songs?...

hello i have a problemfor quite some time, if I go in the discover section in spotify, he offers songs that do not fit exactly my taste.Where spotify takes the information for the playlist ? there is a way to make some sort of reset or to make sure t...

  • Casual Listener
  • hello i have a problem for quite some time, if I go in the discover section in spotify, he offers songs that do not fit exactly my taste. Where spotify takes the information for the playlist ?&nbsp...
  • rbharkess
  • Newbie
  • 542 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 542 Views
  • 3 replies
  • 0 likes

Changing back from Family plan to regular Premium, how to?

Hi,We, my family and I, took advantage of a 3-month free subscribtion to a Family plan. Now I would like to revert to what was my normal subscribtion, a normal Premium one-user plan. But how to? Your website doesn't indicate how to do so, and the for...

  • Casual Listener
  • Hi, We, my family and I, took advantage of a 3-month free subscribtion to a Family plan. Now I would like to revert to what was my normal subscribtion, a normal Premium one-user plan. But how to? Yo...
  • Bennymartin1234
  • Newbie
  • 230 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 230 Views
  • 5 replies
  • 0 likes