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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83032 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
103844 Views
10 replies
3 likes
Can someone help me I got Spotify premium and paying 12.99 I wanna change to 9.99 but I can't cause I got premium through iTunes does anyone know how I can change to 9.99
Can someone help me I got Spotify premium and paying 12.99 I wanna change to 9.99 but I can't cause I got premium through iTunes does anyone know how I can change to 9.99
Spotify Star
911 Views
2 replies
0 likes
Hi, After the latest Spotify-update I could not use Spotify anymore (on my laptop at work). At work I used the HTTPS-proxy-option to make it work, that option dissappeared. Now I might found some proposed solutions for that problem on the forum, but ...
Hi, After the latest Spotify-update I could not use Spotify anymore (on my laptop at work). At work I used the HTTPS-proxy-option to make it work, that option dissappeared. Now I might found...
Casual Listener
511 Views
1 replies
0 likes
Dear all, I want (or at least need) to cancel my premium account because of the costs. However I have paid until 31-3-16. (The website says that my premium will be extended on 31-3-16 and I will be charged 9,99 for that). If I cancel now, will I have...
Dear all, I want (or at least need) to cancel my premium account because of the costs. However I have paid until 31-3-16. (The website says that my premium will be extended on 31-3-16 and I ...
Casual Listener
494 Views
2 replies
0 likes
I want a refund I was advertised 3 months for RM 2? Instead it made me pay for 1 month at a price of RM 14.90. I cancel my subscription as soon as I bought it. I literally bought it 3 minutes ago. Hafiz.
I want a refund I was advertised 3 months for RM 2? Instead it made me pay for 1 month at a price of RM 14.90. I cancel my subscription as soon as I bought it. I literally bought it 3 minutes ago. &...
Regular
565 Views
3 replies
0 likes
Hey everyone!I just want to know how can i check how much Money is in my account, you see I bought a card of $300 pesos (Mexican pesos) and it was the "3 months cost 9" and I know that it's not 9 for the three months, it's 9 multiplied by 3 ( the 3 m...
Hey everyone! I just want to know how can i check how much Money is in my account, you see I bought a card of $300 pesos (Mexican pesos) and it was the "3 months cost 9" and I know that it's not 9 f...
Community Legend
343 Views
2 replies
0 likes
Hi Denisse from Spotify Customer Support asked my to write to someone in the community to close my previous community account. They transferred my Spotify account created through facebook to a new one without facebook, but now I am unable to access m...
Hi Denisse from Spotify Customer Support asked my to write to someone in the community to close my previous community account. They transferred my Spotify account created through facebook to...
Not applicable
546 Views
5 replies
0 likes
I'm still getting charged the monthly fee for premium even though I unsubscribed before my trial was up. I'm not sure what to do or who to contact to get a refund. Help please!
I'm still getting charged the monthly fee for premium even though I unsubscribed before my trial was up. I'm not sure what to do or who to contact to get a refund. Help please!
Community Legend
284 Views
1 replies
0 likes
Hi Spotify etc.I had purchased a 3 month premium trial that expires tomorrow the 10th of March 2016However, I logged on to cancel my premium subscription so I wasnt charged for the first month and .... their is maintenance ongoing, which prevents me ...
Hi Spotify etc. I had purchased a 3 month premium trial that expires tomorrow the 10th of March 2016 However, I logged on to cancel my premium subscription so I wasnt charged for the first mont...
Community Legend
403 Views
1 replies
0 likes
I was charged my normal 9.99 for my spotify subscritpton but then I was also charged 4.99 for a spotify Subscription as well! Im not sure how i should go about contacting spotify so they can fix the problem. So if anyone knows why i was charged the e...
I was charged my normal 9.99 for my spotify subscritpton but then I was also charged 4.99 for a spotify Subscription as well! Im not sure how i should go about contacting spotify so they can fi...
Community Legend
309 Views
1 replies
0 likes
Hi, I just cancelled my premium subscription and my wife sent me a family invite (she has premium). When I try to redeem invite i get following message "We couldn't add you to the Family plan as your account needs to be based in the same country as t...
Hi, I just cancelled my premium subscription and my wife sent me a family invite (she has premium). When I try to redeem invite i get following message "We couldn't add you to the Family plan as your...
Casual Listener
805 Views
4 replies
0 likes
Hi help please, i am going to bulgaria in april for six months ,iam on unlimited ,will i need to upgrade to premium to get spotify,
Hi help please, i am going to bulgaria in april for six months ,iam on unlimited ,will i need to upgrade to premium to get spotify,
Community Legend
956 Views
1 replies
0 likes
I just downloaded the app.I can log in to my account through Chrome, but when I try to log in to the app, I get an "invalid ID/password" message.I am NOT using Facebook.Please advise.
I just downloaded the app. I can log in to my account through Chrome, but when I try to log in to the app, I get an "invalid ID/password" message. I am NOT using Facebook. Please advise.
Spotify Star
1277 Views
3 replies
0 likes
I clicked into login to log in with my username and password, but I got a pop up saying I have created an account with the email. I tried resetting password but the same thing pops up. This happen to all my apple gadgets what should I do?
I clicked into login to log in with my username and password, but I got a pop up saying I have created an account with the email. I tried resetting password but the same thing pops up. This happen to...
Regular
517 Views
1 replies
0 likes
Alright so, last night I was listening to music and it was working fine. This morning, no joy. It wont let me log in at all giving me error:3 I know my password os right as I signed into this site with it. I even made a new account to test it and sam...
Alright so, last night I was listening to music and it was working fine. This morning, no joy. It wont let me log in at all giving me error:3 I know my password os right as I signed into this site wi...
Regular
258 Views
1 replies
0 likes
I have never had an issue with Spotify up until this point, but for some reason, no music will play in my car. Pandora plays fine, the other music downloaded on my phone plays fine, so it isn't an issue with the Bluetooth. It's an issue with with Spo...
I have never had an issue with Spotify up until this point, but for some reason, no music will play in my car. Pandora plays fine, the other music downloaded on my phone plays fine, so it isn't an is...
Casual Listener
259 Views
1 replies
0 likes
Hi, After paying for premium, I ended my 3 month subscription by accident. Is it possible to get it back? Thanks!
Hi, After paying for premium, I ended my 3 month subscription by accident. Is it possible to get it back? Thanks!
Casual Listener
410 Views
2 replies
0 likes
I've looked at the solutions for this problem, but I cannot change my country to any others. It is stuck on the current country.
I've looked at the solutions for this problem, but I cannot change my country to any others. It is stuck on the current country.
393 Views
0 replies
0 likes
Can you please help with this?
Can you please help with this?
Roadie
323 Views
1 replies
0 likes
What does it cost to add wife so we can listen independently on each of our devices?
What does it cost to add wife so we can listen independently on each of our devices?
Roadie
330 Views
1 replies
0 likes
My queue and history are both full of songs I don't listen to. I changed my password yesterday but the music in there is still nothing I listen to. How can I keep someone else from using my account beyond changing my password? Can I restrict access t...
My queue and history are both full of songs I don't listen to. I changed my password yesterday but the music in there is still nothing I listen to. How can I keep someone else from using my acc...
Spotify Star
876 Views
4 replies
0 likes
