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Email changed (hacked)

Email changed (hacked)

Someone, somehow, has changed the emailadress on my spotify. I can therefore not change my password. I can still log into spotify using my facebook, but logging in with password and username is impossible.
whenever i try to reset the password, it gets sent to the hackers email.

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1 Reply

Hello @k0rnm0, welcome to the Spotify Community!

 

First of all log out of your Spotify account, then contact with Spotify Consumer Support filling this anonymous contact form, or tweeting to @SpotifyCares.

 

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

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