Upgrade to Unimited not showing up?

[slidingscale]

I upgraded my account from free to Unlimited, received my confirmation email but my account page is still saying that I have a free account. I logged out and back in as well as uninstalled and reinstalled the App on my Mac and it's still not showing that I upgraded.

Is there a lag time between upgrading and when it registers?

Thanks!

[user-removed]

If you log in to site with account data, do you see Unlimited?

https://www.spotify.com/fi/account/profile/

[slidingscale]

I don't, which is weird because I got a confirmation email that I'm paying for the Unlimited pla. The only thing I can think of is that maybe there's a delay?

[user-removed]

How do you login with spotify do you use a facebook user access or did you register by your email address?

[slidingscale]

I registered and log in via my email. I've never linked it to my FB account.

[user-removed]

If you look at this email again, U can see to which account Unlimited is added. Use that for login.

If you log in with correct details, there may be some delays in updates.

Let me know if no Unlimited soon.

[slidingscale]

I have and it's still not showing up as Unlimited. I logged out and back in, uninstalled it from my laptop and reinstalled it and it's still saying it's a free account. 😕

[user-removed]

There might be some dalays in updates. I'm looking around for some information to this. Thanks.

[user-removed]

Hey there.

You have double account in Spotify system.

I'm sorry about that. To fix problem, please write a line using contact form http://www.spotify.com/about-us/contact

Include all information like payment details using this contact form.

Spotify team will fix then issue for you. If you get automated reply pointing to look from page or forum, just reply back.

Thanks for your time and once again sorry about this delay.