Upgrade using paypal on iphone 6s plus failed

[edtaylor201]

I have trued to upgrade on my iphone 6s plus, using paypal to pay. I log into paypal and accept terms but it keeps sending me back to the start page without allowing me tobe upgraded to premium. Paypalacct is working on other purchases.
Then, i tried 2 diff credit cards. Same result. Went through the log in log out, and the reinstall. I have tried this on my imac, iphone and ipad numerous times. I know it has to be something simple to fix. I just don't seem to be doing it.
Have been on free for several years and that works but i wanted to upgrade but that has been seemingly impossible. Any new ideas?

[Bittencourt]

Hi,

One of the questions Spotify gets asked a lot is why a payment method was declined. If paying by credit card, Spotify recommends that your credit card meets the following criteria:

Able to work for foreign purchases.

Enabled for e-commerce transactions, including the Verified by Visa or MasterCard SecureCode schemes. However, you don’t need to have signed up to these schemes if you aren’t buying a gift code.

Registered in a country Spotify operates in, which needs to match the country that you set in your profile.

This seems like an obvious one, but worth double-checking: The card needs to be valid. If it’s expired, you need to update details on your subscription page.

If you're using PayPal, make sure your account is registered to the same country as your Spotify profile.

After you make sure that your payment method fulfills all these criteria and you’re still having problems, you need to contact your bank or card issuer for more information.

Hope it helps!

[edtaylor201]

Thanks for the help. Have had no problems with payment from paypal or any of the credit cards.