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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Papusvagyok
  • Newbie
  • 354600 Views
  • 902 replies
  • 105 likes
  • Account
  • 354600 Views
  • 902 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152943 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152943 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88536 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88536 Views
  • 68 replies
  • 10 likes

Online Gift Card Purchase

Help! I'm trying to buy a gift card online for e-mail delivery and it won't accpet the delivery date I'm putting in, saying "Invalid Format" I've tried putting the date in many ways, including 12/24/2015, but nothing is working and so it won't let me...

  • Newbie
  • Help! I'm trying to buy a gift card online for e-mail delivery and it won't accpet the delivery date I'm putting in, saying "Invalid Format" I've tried putting the date in many ways, including 12/24/...
  • 416 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 416 Views
  • 0 replies
  • 0 likes

I paid Premium five times and I'm free user spotify please give me my money back

I paid the amount and an error pop out stating that spotify didn't charge the money but my credit card says that the money has been taken... please help, there is no place to talk to spotify directly this is a big problem they have taken the amount o...

  • Newbie
  • I paid the amount and an error pop out stating that spotify didn't charge the money but my credit card says that the money has been taken... please help, there is no place to talk to spotify directly...
  • 79 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 79 Views
  • 0 replies
  • 0 likes

I paid but im still having spotify Free!!!

Recently, i paid to get the promo of 3 months for $99 pesos, but when i login in the app of my smartphone and in the computer, the account still say: Spotify Free. I already done the process of close my session and login again in both, the computer a...

  • Newbie
  • Recently, i paid to get the promo of 3 months for $99 pesos, but when i login in the app of my smartphone and in the computer, the account still  say: Spotify Free. I already done the process of...
  • goodrichn6
  • Newbie
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Log everyone out

Can you please log everyone out of my Spotify too.

  • Casual Listener
  • Can you please log everyone out of my Spotify too.
  • rwelch88
  • Newbie
  • 417 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 417 Views
  • 4 replies
  • 0 likes

I have a java problem when trying to upgrade

I tried to upgrade from free to premium and it said that I needed to enable javascript to continue with credit card payment.My javascript IS enabled.What do I do?

  • Newbie
  • I tried to upgrade from free to premium and it said that I needed to enable javascript to continue with credit card payment. My javascript IS enabled. What do I do?
  • 227 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 227 Views
  • 0 replies
  • 0 likes

CONTACT FORM REDIRECT LOOP

I am trying to permanently delete my spotify account. HOWEVER, the contact form - which I know about, I have read previous posts about account deletion - is in a redirect loop!! From the "choose topics" help-page, I select the "account" page. Here, I...

  • Casual Listener
  • I am trying to permanently delete my spotify account. HOWEVER, the contact form - which I know about, I have read previous posts about account deletion - is in a redirect loop!!   From the "ch...
  • KatesHere
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
  • 279 Views
  • 1 replies
  • 0 likes

I registered for the student premium account but no feedback yet from Spotify

I registered for the student premium account. Its been 4/5 days but still no response from the spotify. How long does it take to activate student account?

  • Newbie
  • I registered for the student premium account. Its been 4/5 days but still no response from the spotify.  How long does it take to activate student account?
  • 89 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 89 Views
  • 0 replies
  • 0 likes

saved songs

I got rid of over 100 saved songs and i still can not save songs

  • Newbie
  • I got rid of over 100 saved songs and i still can not save songs
  • sebastiankreuz
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • Premium
  • 124 Views
  • 1 replies
  • 0 likes

Remove Facebook picture

How can i remove my facebook picture from Spotify? I never connected to it, and going under my options just asks me if i want to connect to facebook (I don't) somehow, it has managed to pick up my picture changes recently, I just want this removed, I...

  • Newbie
  • How can i remove my facebook picture from Spotify? I never connected to it, and going under my options just asks me if i want to connect to facebook (I don't)   somehow, it has managed to pick...
  • sebastiankreuz
  • Spotify Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 209 Views
  • 1 replies
  • 0 likes

Spotify Family error

So, I followed the like provided in my email inviting to join a family account. Once I click this an error message comes up saying something about it not wotking because we have to be in the same country. WTF? My and my wife's settings are for the US...

  • Newbie
  • So, I followed the like provided in my email inviting to join a family account. Once I click this an error message comes up saying something about it not wotking because we have to be in the same cou...
  • 95 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 95 Views
  • 0 replies
  • 0 likes

Account Information (playlists, followers etc.) gone after update to premium

Hello everybody, I just did the update to Premium yesterday and today after logging in again, everything (playlists, following, saved songs) was gone. I tried to log in with facebook and the "normal" way. Well it's not that big deal it's just a bit a...

  • Newbie
  • Hello everybody,   I just did the update to Premium yesterday and today after logging in again, everything (playlists, following, saved songs) was gone. I tried to log in with facebook and the...
  • sebastiankreuz
  • Spotify Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • Premium
  • 98 Views
  • 1 replies
  • 0 likes

No me dio premium

el día 22/12/15 trate de volver a ser premium pero no me aceptó la tarjeta que iba a usar al verificar mi saldo me dice que tengo retenido $99 el banco cuando spotify me mando el aviso que no se había hecho ningún cargo

  • Newbie
  • el día 22/12/15 trate de volver a ser premium pero no me aceptó la tarjeta que iba a usar al verificar mi saldo me dice que tengo retenido $99 el banco cuando spotify me mando el aviso que no se habí...
  • 80 Views
  • 0 replies
  • 0 likes
  • Premium
  • 80 Views
  • 0 replies
  • 0 likes

Korea is now 'non-spotify' country?

So I've been back and forth between uk, singapore and koreaI was using spotify in korea last year til yesterday just fine.However, today spotify has notified me that it is no longer available because my coutry doesn't match my profileI tried to chang...

Screen Shot 2015-12-22 at 12.03.43 pm.png
  • Regular
  • So I've been back and forth between uk, singapore and korea I was using spotify in korea last year til yesterday just fine. However, today spotify has notified me that it is no longer available bec...
  • sebastiankreuz
  • Spotify Legend
  • 4245 Views
  • 1 replies
  • 0 likes
  • Account
  • 4245 Views
  • 1 replies
  • 0 likes

Charged too much

They are charging Mr 10.69 twice a month .. Why???

  • Casual Listener
  • They are charging Mr 10.69 twice a month .. Why???
  • 145 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 145 Views
  • 0 replies
  • 0 likes

Charged Twice but no Premium.

Hi,I recently purchased a Spotify 3 month subscription for $0.99, and payed using credit card, but it didn't accept it, so I did it again, and got charged twice! No premium. So I contacted support and they told me I had used my card for another accou...

  • Newbie
  • Hi, I recently purchased a Spotify 3 month subscription for $0.99, and payed using credit card, but it didn't accept it, so I did it again, and got charged twice! No premium. So I contacted support ...
  • 83 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 83 Views
  • 0 replies
  • 0 likes

Premium

So as of today, December 22,2015 I paid for a one month premium outside without a credit card. (Philippines) I arrived home and thought of getting the family plan for my girlfriend too, so I subscribe to it with another country credit card because th...

  • Newbie
  • So as of today, December 22,2015 I paid for a one month premium outside without a credit card. (Philippines) I arrived home and thought of getting the family plan for my girlfriend too, so I subscrib...
  • sebastiankreuz
  • Spotify Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 112 Views
  • 1 replies
  • 0 likes

Redeem of multiple gift cards failed

I redeemed two 30€cards, one after the other but, after Spotify accepted both cards, the subscription duration is only three months?? Please don't tell me that it is not possible to Redeem multiple cards at the same time... If this is the case, they ...

  • Newbie
  • I redeemed two 30€cards, one after the other but, after Spotify accepted both cards, the subscription duration is only three months?? Please don't tell me that it is not possible to Redeem multiple c...
  • 149 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 149 Views
  • 0 replies
  • 0 likes

FAMILY SUBSCRIPTION

Hi, I live in Spain but have my account associated in the US.I subsribed to a family subscription offer and tried to invite my son who has the account in Spain.When I sent him the voucher, it did not go thorugh since both accounts are in different co...

  • Newbie
  • Hi, I live in Spain but have my account associated in the US. I subsribed to a family subscription offer and tried to invite my son who has the account in Spain. When I sent him the voucher, it did...
  • sebastiankreuz
  • Spotify Legend
  • 116 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 116 Views
  • 1 replies
  • 0 likes

HELP MY ACCOUNT WAS HACKED

My account was hacked today, and the person who did it changed my password and email to my account. So I can't access it. Please someone help!

  • Newbie
  • My account was hacked today, and the person who did it changed my password and email to my account. So I can't access it. Please someone help!
  • 80 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 80 Views
  • 0 replies
  • 0 likes

Help - Stolen Device

Someone stole my iPad 6 months ago, and they just 'took over' my spotify listening as another device. The device shows up as 'Pauly's iPad' so i know it's mine. Unfortunately nothing is showing up in iCloud->Find My Phone. I'm hoping I can at least g...

  • Regular
  • Someone stole my iPad 6 months ago, and they just 'took over' my spotify listening as another device.   The device shows up as 'Pauly's iPad' so i know it's mine. Unfortunately nothing is show...
  • 110 Views
  • 0 replies
  • 0 likes
  • Security
  • 110 Views
  • 0 replies
  • 0 likes