Upgrading difficulties

[santiquinones]

Hey buddies! I'm trying to get upgraded but I'm facing troubles with payment. I'm using correctly my card, entering all numbers appropriately but the system keeps rejecting my payment (I do have money in the account). 

Any idea why is this happening?

THX

[Erkan_Yılmaz]

"keeps rejecting my payment": 

Is there a more specific message given by the system?

What kind of payment card are you using?

[santiquinones]

It says:

• Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.

But It's been saying that days ago. I'm using MasterCard.

THX

[Erkan_Yılmaz]

I see 😞

Until it clears up (from alone), here are some reasons why this can happen:

https://support.spotify.com/us/problems/#!/article/problems-paying-for-spotify-by-card/?in=search

Perhaps one of those reasons comes to mind for you too?