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Using Spotify with an account made in Belgium from Thailand

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Using Spotify with an account made in Belgium from Thailand

Hi,

 

I'm from Belgium and made my Spotify account (through Facebook) in Belgium.
Now I'm in Thailand for quite some time. I could listen to my music for about 3 weeks in Thailand, but recently it stopped working.

When trying to log in, I get the following error:

"Your country does not match the one set in your profile."

When trying to log in through the web player (play.spotify.com) with Facebook, it says my username and password are incorrect.

 

Now I'm feeling quite hopeless.
Anyone has any idea on how to resolve this issue?

Or should I just forget using it while I'm in Thailand (as Spotify doesn't provide Thai users with their service)? But then again, it worked for the three first weeks, and I made my account in Belgium.

 

Thanks,

Matthew

 

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Accepted Solutions
Marked as solution

If you subscribed to premium before moving to Thailand, then you can still continue to listen to Spotify (aboard) as long as your monthly subscription is being payed by a credit card/payment that originates in your home country.

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

View solution in original post

5 Replies

If you are a free user you will not be able to use your Belgium account in that country because Spotify does not provice service to that country. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

You can view a full list where Spotify is available here:

 

https://support.spotify.com/learn-more/faq/#!/article/Availability-in-overseas-territories

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you for your answer.
I mentioned in my question that I know that Thailand doesn't provide the servie.

If I am a paid member, this restriction will be thus unblocked?

Marked as solution

If you subscribed to premium before moving to Thailand, then you can still continue to listen to Spotify (aboard) as long as your monthly subscription is being payed by a credit card/payment that originates in your home country.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks. FYI, I could subscribe as premium while being in Thailand and it works.

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