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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83463 Views

29 replies

0 likes

  • 83463 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104587 Views

10 replies

3 likes

Account
Login
  • 104587 Views
  • 10 replies
  • 3 likes

Solved!! How to do sign in with a regular username and password if I set up my account with fb?

Hi, I set up my account by the "log in through facebook" option." I'd like to change my account to where I can just sign in with a username and password without any connection to fb. How do I do this?

Newbie

Hi, I set up my account by the "log in through facebook" option." I'd like to change my account to where I can just sign in with a username and password without any connection to fb. How do I do this?

MattSuda

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!! A way to remote log of active sessions?

Hi, So my question might be stupid. But I often share my account when I'm at parties so we can all enjoy music we like. However, I sometimes forget to log off when I leave and hence I wonder if there is a way I can check active sessions and terminate...

Newbie

Hi,   So my question might be stupid. But I often share my account when I'm at parties so we can all enjoy music we like. However, I sometimes forget to log off when I leave and hence I wond...

JoeThomas

Community Legend

5441 Views

1 replies

0 likes

  • 5441 Views
  • 1 replies
  • 0 likes

Upgrade in another country

I'm traveling for a month and am in brazil and want to upgrade to premium. When I try to put in my information to pay- it only allows me to put in a brazil address.I want to use my usa address and usa credit card.Thanks

Casual Listener

I'm traveling for a month and am in brazil and want to upgrade to premium. When I try to put in my information to pay- it only allows me to put in a brazil address. I want to use my usa address an...

MattSuda

Spotify Star

281 Views

2 replies

0 likes

Account
  • 281 Views
  • 2 replies
  • 0 likes

Solved!! How to Sign up for Family Plan

Please Help, My wife an I both have seperate accounts, and would like to join under the family plan. We would also like to add our two sons. Is there a way to do this in which we will now lose our playlists and current accounts. Thanks

Newbie

Please Help,   My wife an I both have seperate accounts, and would like to join under the family plan.  We would also like to add our two sons.  Is there a way to do this in which ...

MattSuda

Spotify Star

427 Views

1 replies

0 likes

Account
  • 427 Views
  • 1 replies
  • 0 likes

Support does not respond and account removal request

More then a month ago I created a support ticket on the Spotify-website. The subject of the ticket was to remove my Spotify-account as it is using my Facebook-account and would like to remove that one too. After 2 weeks I still got no response so I c...

Visitor

More then a month ago I created a support ticket on the Spotify-website. The subject of the ticket was to remove my Spotify-account as it is using my Facebook-account and would like to remove that on...

MattSuda

Spotify Star

219 Views

1 replies

0 likes

Account
  • 219 Views
  • 1 replies
  • 0 likes

log in problems because of the country informations

Hi guys! I hope that you can help me.my problem is this: I live in Italy, but lately i've been in Spain and so I had to change my profiles information and set Spain, because it's permitted to use spotify in an other country only for 14 days, unless y...

Newbie

Hi guys! I hope that you can help me. my problem is this: I live in Italy, but lately i've been in Spain and so I had to change my profiles information and set Spain, because it's permitted to use s...

MattSuda

Spotify Star

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

nus discount problem

hi there I have a Premium account which was diuscounted through NUS discount and I have just noticed that it reverted to the usual subcription price in the January payment so I have now paid 2 x 9.99. This is strange as my NUS does not expire until S...

Newbie

hi there I have a Premium account which was diuscounted through NUS discount and I have just noticed that it reverted to the usual subcription price in the January payment so I have now paid 2 x 9....

MattSuda

Spotify Star

309 Views

2 replies

0 likes

Account
Premium
Subscription
  • 309 Views
  • 2 replies
  • 0 likes

Solved!! Cancel payment

How can I cancelled my premium payment??It charged me automatically without notice..and I couldn't find any where can cancel it

Newbie

How can I cancelled my premium payment?? It charged me automatically without notice..and I couldn't find any where can cancel it

MattSuda

Spotify Star

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Solved!! stop debt collection

I changed my spotify account from premium to free but spotify still collect the 9,99 euro. I asked spotify to stop but i don't get any answers. Who can help me to stop debt collection??????

Casual Listener

I changed my spotify account from premium to free but spotify still collect the 9,99 euro. I asked spotify to stop but i don't get any answers. Who can help me to stop debt collection??????

Pricilla

Spotify

827 Views

4 replies

0 likes

  • 827 Views
  • 4 replies
  • 0 likes

Pay more than 10$ per month - Artist-Fee

I strongly believe what the CEO of Spotify says: he loves music, he wants to stop piracy and Spotify payed lots of money to labels and artists already. However, I believe the artists are still not payed well... What about this: - Every premium member...

Roadie

I strongly believe what the CEO of Spotify says: he loves music, he wants to stop piracy and Spotify payed lots of money to labels and artists already. However, I believe the artists are still not pa...

300 Views

0 replies

2 likes

Premium
Subscription
  • 300 Views
  • 0 replies
  • 2 likes

Downgrade from giftcard premium account before end date to sign-up with premium through phone plan.

Hi, I had a spotify premium plan with my mobile phone plan but when this ended and I switched providers my premium account ended. Therefore I used a giftcard to update to premium for the time being. Now that my new plan has started I have to update t...

Newbie

Hi,   I had a spotify premium plan with my mobile phone plan but when this ended and I switched providers my premium account ended. Therefore I used a giftcard to update to premium for the t...

MattSuda

Spotify Star

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Can't cancel subscription

Hi, I can't cancel my subscription: It says in the FAQ to go to the subscription site: check Hit the button "cancel subscription" - there is no such button! Furthermore the button "update details" does not work. What am I missing/doing wrong?!

Casual Listener

Hi, I can't cancel my subscription: It says in the FAQ to go to the subscription site: check Hit the button "cancel subscription" - there is no such button!   Furthermore the button "u...

MattSuda

Spotify Star

947 Views

5 replies

0 likes

  • 947 Views
  • 5 replies
  • 0 likes

Credit Card charged 5 times over two day span. I NEVER SIGNED UP FOR ACCOUNT

I am being charged monthly for a spotify premium account which I do not have. Over a two day span I was charged on 5 seperate occassions $9.99. I never signed up for, nor did i ever give SPOTIFY my credit card infirmation. How did spotify get my cred...

Casual Listener

I am being charged monthly for a spotify premium account which I do not have.  Over a two day span I was charged on 5 seperate occassions $9.99.  I never signed up for, nor did i ever give ...

MattSuda

Spotify Star

5085 Views

5 replies

2 likes

Account
  • 5085 Views
  • 5 replies
  • 2 likes

Solved!! Update

Is there a way to switch back to the older version of Spotify? Really dislike the new 'stream bar' on the right hand side in this update. Thanks in advance!

Casual Listener

Is there a way to switch back to the older version of Spotify? Really dislike the new 'stream bar' on the right hand side in this update. Thanks in advance!

MattSuda

Spotify Star

539 Views

3 replies

0 likes

Account
Other
  • 539 Views
  • 3 replies
  • 0 likes

Solved!! Tried so many times to merge with facebook but it still doesn't work

Alright first of all, I have Spotify since 2 years already, my account FPascoal was linked to facebook since a few months now . So now i am having this problem since a few days a go that It automatically disconnected me from facebook , when I press c...

Casual Listener

Alright first of all, I have Spotify since 2 years already, my account FPascoal was linked to facebook since a few months now . So now i am having this problem since a few days a go that It...

MattSuda

Spotify Star

476 Views

3 replies

0 likes

Account
Other
Subscription
  • 476 Views
  • 3 replies
  • 0 likes

Use premium on old account

Hi there guys . Sorry to open a new post. In the past I used my Facebook account with the 30 days free trial. And now with Vodafone they offered me the premium account to spotify but I can't get the deal. Is there any reason for that? I want to use t...

Newbie

Hi there guys . Sorry to open a new post. In the past I used my Facebook account with the 30 days free trial. And now with Vodafone they offered me the premium account to spotify but I can't get th...

MattSuda

Spotify Star

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Solved!! Premium account

Hey guys i have 2 phone... can i use spotify premium both of them?

Regular

Hey guys i have 2 phone... can i use spotify premium both of them?

MattSuda

Spotify Star

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes

Solved!! Deleted facebook account, need to still use spotify...

How can i get to use my spotify account after i deleted my facebook account? My spotify was original created without facebook, and linked afterwards. now i need to get the original version back

Regular

How can i get to use my spotify account after i deleted my facebook account? My spotify was original created without facebook, and linked afterwards. now i need to get the original version back

MattSuda

Spotify Star

733 Views

6 replies

0 likes

  • 733 Views
  • 6 replies
  • 0 likes

Solved!! Keine Möglichkeit auf Spotify Familie umzusteigen oder zu kündigen

Hallo liebe Community, ich habe erfahren, dass Spotify nun auch ein Familienkonto anbieten. Momentan bin ich Premiumkunde und habe meine letzte Zahlung mit Paypal gezahlt. Leider finde ich in meinem Konto keine Einstellungen ein Unterkonto für Famili...

Newbie

Hallo liebe Community, ich habe erfahren, dass Spotify nun auch ein Familienkonto anbieten. Momentan bin ich Premiumkunde und habe meine letzte Zahlung mit Paypal gezahlt. Leider finde ich in mei...

MattSuda

Spotify Star

607 Views

1 replies

0 likes

Account
Premium
  • 607 Views
  • 1 replies
  • 0 likes