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30 Days Free Trial

30 Days Free Trial

Avatar of harinathpv
Newbie
2015-02-17 07:39 AM

I signed up for Spotify yesterday and saw an offer where I can provide my payment details for premium subscription and I would get first 30 days free. 

 

When I see the account, it says, my account will be renewed on 23 Feb 2015 which is 5 days away. Why is this? 

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Avatar of JoeThomas
Community Legend
2015-02-17 08:59 AM

Hi! Welcome to the Spotify Community!

 

Did you sign up on your phone?

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside
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Avatar of MattSuda
Spotify Star
Spotify Star
2015-02-17 03:57 PM

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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