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Playlist Disappeared and Account Problems

Playlist Disappeared and Account Problems

Hi,

I am having trouble with my playlists since they disappeared after I logged in, the thing is that I also have some problems with my account because whenever I log in on Chrome or any other PC my playlists are deleted and they dont appear anywhere, but when I used spotify in my Laptop (Only in Firefox) they were there and now they have all disappeared and I can't add or remove any songs to the only public playlist I have.

Hope I explained the problem well enough.

Thank You

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1 Reply

Welcome to the Spotify Community!

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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