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Using my premium account on my new computer

Using my premium account on my new computer

I am a subscriber to Spotify Premium. I have bought a new computer and downloaded Spotify onto this new computer however it does not recognize that I'm a premium user.
If I download Spotify Premium onto this new computer using the same account will I then be charged twice monthly for having the one account? Why is it not recognizing I'm a premium user?

Any help would be greatly appreciated.
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2 Replies

have you checked under the Account overview section on the main website when you login?

The account section that Michael is talking about is here 😉 

 

Don't subscribe again, since it is most likely your premium account is still in the system somewhere, but you just aren't logging into it. When you log in can you see all of your playlists? If not, it sounds like you have a duplicate account, there are some steps posted here which should help get you back to your original premium account. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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