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VISA payment error

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VISA payment error

Can't enter complete card number when trying to pay Premium with VISA. The last digit is not accepted in the card number box but is placed in the expiration month box instead. My country is Sweden, just as the card. These thing should NOT happen!

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Thank you very much! It was a browser error. It doesn't work in Opera but in Firefox.

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4 Replies

Just to check - you're not entering the spaces between the 4 digit groups?

No, same error regardless if there are spaces or not. It only accepts 15 - not 16 - digits.

Can you copy and paste the web address from the address bar? Also, is it possible to try a different browser?

Peter
Spotify Community Mentor and Troubleshooter

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Marked as solution

Thank you very much! It was a browser error. It doesn't work in Opera but in Firefox.

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