Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Free
Country
Taiwan
Device
Desktop PC
Operating System
Linux Mint 20.3
My Question or Issue
I am unable to login to Spotify website on Brave browser (Flatpak) with a regular window. However in the same browser in a private window I am able to login. I get the error message "Spotify is currently not available in your country." on a regular window. Refer to the screenshot attached. wth?
(I supsect my account triggered suspicious behaviour after I tried to login to my account on my Raspberry Pi with a chromium browser in docker in order to play DRM content on my Raspberry Pi. I am able to login, play for about 10s and then playback ends. Yesterday Spotify reset my password due to suspicious behavour, and since then I have problems with my account).
Hey @Heclalava ,
Thanks for reaching out.
I'd recommend making sure that the browser's built-in VPN is disabled 🙂 It might be the cause of this issue.
Let me know how it goes.
Hey @Heclalava ,
Thanks for getting back.
An incognito window doesn't store cache and that's why this could be the reason it is working there. Can you try clearing your browser's cache and cookies to see if that makes a difference?
Also, does this happen when using a different browser or device?
Let me know how it goes. 🙂
I checked there's no built in vpn in Brave and no settings for a VPN, I tried playing with the DNS settings and that had no effect. I also tested with Firefox and same result. I also have just installed the flatpak version of Brave as I switched from the regular version to try solve another issue, so no cache was built up for Spotify and this problem started immediately. I tried clearing the cookies a few times and no effect.
So I just deleted cached images and files in Brave. I tested Spotify and it allowed the site to load and for me to login. Tested the web player and that's working. However this had no effect on Firefox on my Linux PC, same problem still persists.
Hey @Heclalava ,
Spotify is not officially supported on Linux. Using the app on any desktop Linux distribution or the web player can't be done with a guarantee of the functionality 🙂
"Spotify for Linux is a labor of love from our engineers that wanted to listen to Spotify on their Linux development machines. They work on it in their spare time and it is currently not a platform that we actively support. The experience may differ from our other Spotify Desktop clients, such as Windows and Mac."
Source: https://www.spotify.com/download/linux/
Also, Spotify doesn't officially support VPN usage, as it can lead to unforeseeable errors.
Let me know if you have any other questions.
Hey @Heclalava ,
Spotify is not officially supported on Linux. Using the app on any desktop Linux distribution or the web player can't be done with a guarantee of the functionality 🙂
"Spotify for Linux is a labor of love from our engineers that wanted to listen to Spotify on their Linux development machines. They work on it in their spare time and it is currently not a platform that we actively support. The experience may differ from our other Spotify Desktop clients, such as Windows and Mac."
Source: https://www.spotify.com/download/linux/
Also, Spotify doesn't officially support VPN usage, as it can lead to unforeseeable errors.
Let me know if you have any other questions.
Well that talks about the Linux client which actually works without issues. Here it's the webplayer in browsers that seems to be the issue. However someone from customer support has been in contact with me, so we have been working on seeing if we can get the issue resolved. However I do understand the VPN could be a problem, but it is a necessary evil as Spotify is censored where I live, so it doesn't work without a VPN.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…