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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80348 Views

9 replies

2 likes

Account
Login
  • 80348 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653657 Views

13 replies

4 likes

Account
  • 653657 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734058 Views

18 replies

29 likes

  • 734058 Views
  • 18 replies
  • 29 likes

Changing Email Address

Quick question about changing the email associated with Spotify account. So if I change my email address for my Spotify account, what happens to the old email address? Is it deleted from the systems permanently? Do they keep the old email stored for ...

Casual Listener

Quick question about changing the email associated with Spotify account.   So if I change my email address for my Spotify account, what happens to the old email address? Is it deleted from the...

Maxim

Spotify Star

642 Views

1 replies

0 likes

Account
  • 642 Views
  • 1 replies
  • 0 likes

What DATA is deleted when deleting an account

So I am considering deleting my account entirely but haven't done so as I am kind of confused as to what personal information/data is deleted once the account closure has taken place. I am aware that after deleting an account you have 7 days to recla...

Casual Listener

So I am considering deleting my account entirely but haven't done so as I am kind of confused as to what personal information/data is deleted once the account closure has taken place.    ...

Maxim

Spotify Star

2170 Views

1 replies

0 likes

Account
  • 2170 Views
  • 1 replies
  • 0 likes

Superuser Contribution After 5 attempts I can't connect my partner to the Duo tariff

I have activated the Duo tariff and want to add my husband. I register it, indicate exactly the same address as mine: "********************" but gives an error: "Sorry, the partner cannot live at a different address". What kind of nonsense? I'm tired...

Newbie

I have activated the Duo tariff and want to add my husband. I register it, indicate exactly the same address as mine: "********************" but gives an error: "Sorry, the partner cannot live at a d...

Lyubka

Moderator

265 Views

1 replies

0 likes

Account
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution me pasaron a cuenta Free y pertenezco a una cuenta DUO Premiun

soy invitada a DUO Premiun de Martín Toquero desde enero y de repente pasé a cuenta Free. El paga mensualmente con débito automático ambas cuentas

Visitor

soy invitada a DUO Premiun de Martín Toquero desde enero y de repente pasé a cuenta Free. El paga mensualmente con débito automático ambas cuentas

Joan

Moderator

274 Views

1 replies

0 likes

Account
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do not remember your email

helloi Changed my phone and forgot my email and my password, but I have my account connected on my Xbox so I have the username but nothing else how can I get back my information?

Visitor

hello i Changed my phone and forgot my email and my password, but I have my account connected on my Xbox so I have the username but nothing else  how can I get back my information?

Alex

Spotify Legend

280 Views

1 replies

0 likes

Account
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log into account

PlanFree/PremiumCountryUnited statesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have recently logged out of my account and I can’t log back in. I’m currently i...

Newbie

Plan Free/Premium Country United states Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Lyubka

Moderator

875 Views

1 replies

0 likes

Account
  • 875 Views
  • 1 replies
  • 0 likes

Im having trouble setting my playlist public?

The playlist will say it's public but won't show up on my profile. Even tried to make a new playlist that's set to public but they won't show up either.. both on my iPhone and computer so it must be linked to the account then?

Visitor

The playlist will say it's public but won't show up on my profile. Even tried to make a new playlist that's set to public but they won't show up either.. both on my iPhone and computer so it must be ...

kaworu_bloodpaw

Roadie

199 Views

1 replies

0 likes

  • 199 Views
  • 1 replies
  • 0 likes

My account has been hack recently, how to delete the song the hacker play

My account has been hack by someone, I don't know why they need my spotify account, and I don't know how they do it, now I change my password to a even secure one, and log all devices out, and remove access to all connected service, but now my proble...

Casual Listener

My account has been hack by someone, I don't know why they need my spotify account, and I don't know how they do it, now I change my password to a even secure one, and log all devices out, and remove...

Maxim

Spotify Star

464 Views

5 replies

0 likes

  • 464 Views
  • 5 replies
  • 0 likes

Spotify duo privacy

How does Spotify duo works in matter of privacy? Does the other person have access to my account? Is he/she able to see my playlists?

Visitor

How does Spotify duo works in matter of privacy? Does the other person have access to my account? Is he/she able to see my playlists?   

kaworu_bloodpaw

Roadie

2182 Views

1 replies

0 likes

Account
  • 2182 Views
  • 1 replies
  • 0 likes

Superuser Contribution ads in french

hi, i’ve been getting ads in french for some reason. i live in canada but no where near any french regions. i have my app language set to english, so i have no idea why else i could be getting french ads. thanks in advance!

Newbie

hi, i’ve been getting ads in french for some reason. i live in canada but no where near any french regions. i have my app language set to english, so i have no idea why else i could be getting french...

Joan

Moderator

738 Views

1 replies

0 likes

Account
Free
  • 738 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing from Telia to student Spotify account

Hi! I have a Telia account to my phone, with that account I got Spotify. But now I will change to hallon. And also started school again. So I dont want to loose my Spotify account but still want to change it so its now via Telia and it is a student a...

Visitor

Hi! I have a Telia account to my phone, with that account I got Spotify. But now I will change to hallon. And also started school again. So I dont want to loose my Spotify account but still want to c...

Alex

Spotify Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution account lost

I'm not able to access my account connected with the gmail. When I logged in today, it created a new account instead of logging into my older premium account. I also changed the password but no luck. Now I have a new free account with the same email ...

Visitor

I'm not able to access my account connected with the gmail. When I logged in today, it created a new account instead of logging into my older premium account. I also changed the password but no luck....

Dian

Spotify Legend

186 Views

1 replies

0 likes

Account
Login
Premium
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution можно ли вернут деньги за подписку?

мне взломали аккаунт и поменяли подписку с 4.99$ до 7.99$, меня никто не уведомлял про снятие деняг, можно ли как-то вернуть их?

Visitor

мне взломали аккаунт и поменяли подписку с 4.99$ до 7.99$, меня никто не уведомлял про снятие деняг, можно ли как-то вернуть их?

Аяла

Visitor

1170 Views

2 replies

0 likes

  • 1170 Views
  • 2 replies
  • 0 likes