Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
A few weeks ago, I got an email saying my account was accessed from Canada (I live in the US so this was suspicious). I also noticed that songs would randomly play on my desktop and mobile - sometimes in the middle of the night my speakers would just...
PlanPremium StudentCountryUnited StatesDevicePC, AndroidOperating SystemWindows, Android My Question or IssueI see a Playstation 4 linked to my account, but I never owned or logged into spotify on a playstation 4. I logged out everywhere and changed ...
PlanPremiumCountryAustraliaDeviceHP Elite BookOperating SystemWindows 10 My Question or IssueI'm logged in on my personal devices via Facebook with no issue, but trying to set up Spotify on my work computer and the Log In With Facebook button is retu...
PlanFreeCountryHongKong, China DeviceAll DeviceOperating SystemiOS, MacOS X My Question or Issue无法登录，登录时提示：“你的所在国家/地区不符合你个人档案中的资料”
I just subscribed for a Premium Duo.My husband didn't have a spotify account, but we cannot create one. It doesn't work. We have tried with an email adress and facebook but it keeps saying there is an error.Please help....
PlanFreeCountryUnited States DeviceiPhone 6sOperating SystemIOS 13 My Question or IssueMy issue is that there's no option to change my display name. I followed the steps to change it but there is no "Edit Profile" which is replaced with "Find Friends...
Hey, okay so basically...I'm trying to log into my Spotify account (which I was automatically logged out of), and I can't because my email has been deleted as it was a school email and I don't go to that school anymore. Is there any way that I can ch...
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueWhenever I listen to podcasts I get these weird ads. They're all the same for specific podcasts from the same artists, too. One of them has this wei...
PlanPremiumCountry Greece My Question or IssueHello i have amazon alexa UK and i have registered account of spotify to Greece .I want to change my country to UK even by paying more than 6.99€ to 9.99£ but the system still is asking for a UK credit ca...
PlanPremiumCountryBelgiumDeviceSamsung A50Operating SystemAndroid My Question or IssueMy credit card expired last week so I had to change payment method to extend my spotify premium. I added a new credit card immediately, received a payment receipt f...
how do I see a list of devices that are sent to my Spotify. To my knowledge I only have two neither can play music offline dup to error message saying I've synced more than 3 devices which is not true
**UPDATE - I've emailed support@spotify.com with a link to this thread** Hey Spotify, Discover weekly is the one. However, for the past 3 weeks 90% of the songs have been identical to the previous week. Can you reset your data on me and we'll go agai...
PlanPremiumCountryUnited StatesDevicePlaystation 4Operating SystemPlaystationMy Question or IssueOkay everyone, I have been trying to log into my spotify through the playstation music tab; but every time I try to log in it says that my account is alr...
My Question or IssueLast year my account was hacked. That issue was resolved quickly, but the hacker inserted another profile photo and I have never been able to delete it. Every post that explains how to remove the photo- doesn't work. I have tried ...
PlanFreeCountryAustriaDeviceNexus 5/WindowsOperating SystemAndroid/Windows 10 My Question or IssueMy account shows up when I look it up, however I cannot actually see my profile: when I tap on my profile, it only says "an error occurred. try again?" ...
PlanPremiumCountryUSDevicePC Desktop and OnePlus 7TOperating SystemWindows 10 and Android My Question or IssueI am unable to link my Facebook account to my Spotify. I've tried both via the phone app and the desktop app. In both cases it "looks" succe...
I have a Premium Family Plan and my parents are the only 2 people I've added. They were unable to login in today so I logged into my account and found that both of their names and accounts were gone. However, there was a new user named Bren. What hap...
PlanPremiumCountrySwitzerlandDeviceSamsung smartphone and Windows computerOperating SystemAndroid and WIndows My Question or IssueHi...I first made my account by logging into Spotify with Facebook, to make it easy and discover Spotify. Free account a...
one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device( Samsung Galaxy 9,)Operating System(iOS 10, Windows 10,etc.) My Question............ i have just signe...
A few years back I started a family plan within my premium account, and after doing that my username changed into numbers instead of my actual login name. Today I received an e-mail that I had a login in Russia (I'm in the Netherlands), therefore I c...