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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Pavlis
  • Newbie
  • 281450 Views
  • 826 replies
  • 84 likes
  • Account
  • 281450 Views
  • 826 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133888 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133888 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75940 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75940 Views
  • 63 replies
  • 8 likes

Solved!! [All Platforms][Other] Account has been hacked and can't resolve

A few weeks ago, I got an email saying my account was accessed from Canada (I live in the US so this was suspicious). I also noticed that songs would randomly play on my desktop and mobile - sometimes in the middle of the night my speakers would just...

  • Visitor
  • A few weeks ago, I got an email saying my account was accessed from Canada (I live in the US so this was suspicious). I also noticed that songs would randomly play on my desktop and mobile - sometime...
  • OneByBoo
  • Community Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Other
  • 493 Views
  • 1 replies
  • 0 likes

It appears that my spotify account has been linked to a Playstation 4, I do not own a Playstation 4.

PlanPremium StudentCountryUnited StatesDevicePC, AndroidOperating SystemWindows, Android My Question or IssueI see a Playstation 4 linked to my account, but I never owned or logged into spotify on a playstation 4. I logged out everywhere and changed ...

  • Visitor
  • Plan Premium Student Country United States Device PC, Android Operating System Windows, Android   My Question or Issue I see a Playstation 4 linked to my account, but I never owned or ...
  • OneByBoo
  • Community Legend
  • 491 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 491 Views
  • 1 replies
  • 0 likes

Log In With Facebook Not Working

PlanPremiumCountryAustraliaDeviceHP Elite BookOperating SystemWindows 10 My Question or IssueI'm logged in on my personal devices via Facebook with no issue, but trying to set up Spotify on my work computer and the Log In With Facebook button is retu...

  • Visitor
  • Plan Premium Country Australia Device HP Elite Book Operating System Windows 10   My Question or Issue I'm logged in on my personal devices via Facebook with no issue, but trying to se...
  • OneByBoo
  • Community Legend
  • 438 Views
  • 1 replies
  • 1 likes
  • Login
  • 438 Views
  • 1 replies
  • 1 likes

你的所在国家/地区不符合你个人档案中的资料

PlanFreeCountryHongKong, China DeviceAll DeviceOperating SystemiOS, MacOS X My Question or Issue无法登录,登录时提示:“你的所在国家/地区不符合你个人档案中的资料”

  • Visitor
  • Plan Free Country HongKong, China   Device All Device Operating System iOS, MacOS X   My Question or Issue 无法登录,登录时提示:“你的所在国家/地区不符合你个人档案中的资料”
  • OneByBoo
  • Community Legend
  • 3988 Views
  • 1 replies
  • 0 likes
  • Login
  • 3988 Views
  • 1 replies
  • 0 likes

Can't create an account

I just subscribed for a Premium Duo.My husband didn't have a spotify account, but we cannot create one. It doesn't work. We have tried with an email adress and facebook but it keeps saying there is an error.Please help....

  • Regular
  • I just subscribed for a Premium Duo. My husband didn't have a spotify account, but we cannot create one. It doesn't work. We have tried with an email adress and facebook but it keeps saying there is...
  • OneByBoo
  • Community Legend
  • 1399 Views
  • 13 replies
  • 0 likes
  • Account
  • 1399 Views
  • 13 replies
  • 0 likes

Superuser Contribution No option to change display name

PlanFreeCountryUnited States DeviceiPhone 6sOperating SystemIOS 13 My Question or IssueMy issue is that there's no option to change my display name. I followed the steps to change it but there is no "Edit Profile" which is replaced with "Find Friends...

  • Casual Listener
  • Plan Free Country United States   Device iPhone 6s Operating System IOS 13   My Question or Issue My issue is that there's no option to change my display name. I followed the ste...
  • Ver
  • Spotify Legend
  • 1140 Views
  • 5 replies
  • 0 likes
  • Account
  • 1140 Views
  • 5 replies
  • 0 likes

Can't log in

Hey, okay so basically...I'm trying to log into my Spotify account (which I was automatically logged out of), and I can't because my email has been deleted as it was a school email and I don't go to that school anymore. Is there any way that I can ch...

  • Visitor
  • Hey, okay so basically... I'm trying to log into my Spotify account (which I was automatically logged out of), and I can't because my email has been deleted as it was a school email and I don't go t...
  • TreyAnastasio
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Login
  • 408 Views
  • 1 replies
  • 0 likes

Getting the same weird ads on podcasts, but I also have premium

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueWhenever I listen to podcasts I get these weird ads. They're all the same for specific podcasts from the same artists, too. One of them has this wei...

  • Casual Listener
  • Plan Premium Country Netherlands Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue Whenever I listen to podcasts I get these weird ads. They're all the sam...
  • DonnieDarkOh
  • Music Fan
  • 623 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
  • 623 Views
  • 5 replies
  • 0 likes

country change

PlanPremiumCountry Greece My Question or IssueHello i have amazon alexa UK and i have registered account of spotify to Greece .I want to change my country to UK even by paying more than 6.99€ to 9.99£ but the system still is asking for a UK credit ca...

  • Newbie
  •   Plan Premium Country Greece   My Question or Issue Hello i have amazon alexa UK and i have registered account of spotify to Greece . I want to change my country to UK even by p...
  • 11123349791
  • Music Fan
  • 250 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 250 Views
  • 2 replies
  • 0 likes

Change payment method while payment was successful

PlanPremiumCountryBelgiumDeviceSamsung A50Operating SystemAndroid My Question or IssueMy credit card expired last week so I had to change payment method to extend my spotify premium. I added a new credit card immediately, received a payment receipt f...

  • Visitor
  • Plan Premium Country Belgium Device Samsung A50 Operating System Android   My Question or Issue My credit card expired last week so I had to change payment method to extend my spotify ...
  • Jose_M
  • Spotify Star
  • 413 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution See list of devices synced

how do I see a list of devices that are sent to my Spotify. To my knowledge I only have two neither can play music offline dup to error message saying I've synced more than 3 devices which is not true

  • Casual Listener
  • how do I see a list of devices that are sent to my Spotify. To my knowledge I only have two neither can play music offline dup to error message saying I've synced more than 3 devices which is not true
  • Mihail
  • Spotify Legend
  • 126767 Views
  • 7 replies
  • 1 likes
  • Linux
  • 126767 Views
  • 7 replies
  • 1 likes

Discover Weekly offering the same songs every week!

**UPDATE - I've emailed support@spotify.com with a link to this thread** Hey Spotify, Discover weekly is the one. However, for the past 3 weeks 90% of the songs have been identical to the previous week. Can you reset your data on me and we'll go agai...

  • Casual Listener
  • **UPDATE - I've emailed support@spotify.com with a link to this thread**   Hey Spotify,    Discover weekly is the one. However, for the past 3 weeks 90% of the songs have been iden...
  • WooLand
  • Music Fan
  • 1302 Views
  • 22 replies
  • 12 likes
  • Account
  • 1302 Views
  • 22 replies
  • 12 likes

Superuser Contribution Trouble logging into my spotify on my ps4

PlanPremiumCountryUnited StatesDevicePlaystation 4Operating SystemPlaystationMy Question or IssueOkay everyone, I have been trying to log into my spotify through the playstation music tab; but every time I try to log in it says that my account is alr...

  • Visitor
  • Plan Premium Country United States Device Playstation 4 Operating System Playstation My Question or Issue Okay everyone, I have been trying to log into my spotify through the playstation mus...
  • Elena
  • Moderator
  • 502 Views
  • 1 replies
  • 0 likes
  • Login
  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile photo hacked

My Question or IssueLast year my account was hacked. That issue was resolved quickly, but the hacker inserted another profile photo and I have never been able to delete it. Every post that explains how to remove the photo- doesn't work. I have tried ...

  • Casual Listener
  •       My Question or Issue Last year my account was hacked. That issue was resolved quickly, but the hacker inserted another profile photo and I have never been able to delete it. ...
  • Elena
  • Moderator
  • 450 Views
  • 3 replies
  • 1 likes
  • Account
    Security
  • 450 Views
  • 3 replies
  • 1 likes

Superuser Contribution An error occurred

PlanFreeCountryAustriaDeviceNexus 5/WindowsOperating SystemAndroid/Windows 10 My Question or IssueMy account shows up when I look it up, however I cannot actually see my profile: when I tap on my profile, it only says "an error occurred. try again?" ...

  • Casual Listener
  • Plan Free Country Austria Device Nexus 5/Windows Operating System Android/Windows 10   My Question or Issue My account shows up when I look it up, however I cannot actually see my prof...
  • Elena
  • Moderator
  • 273 Views
  • 1 replies
  • 1 likes
  • Account
  • 273 Views
  • 1 replies
  • 1 likes

Unable to connect Facebook

PlanPremiumCountryUSDevicePC Desktop and OnePlus 7TOperating SystemWindows 10 and Android My Question or IssueI am unable to link my Facebook account to my Spotify. I've tried both via the phone app and the desktop app. In both cases it "looks" succe...

  • Visitor
  • Plan Premium Country US Device PC Desktop and OnePlus 7T Operating System Windows 10 and Android   My Question or Issue I am unable to link my Facebook account to my Spotify. I've trie...
  • OneByBoo
  • Community Legend
  • 650 Views
  • 1 replies
  • 0 likes
  • Account
  • 650 Views
  • 1 replies
  • 0 likes

My Family members' accounts are missing, and someone has created an account.

I have a Premium Family Plan and my parents are the only 2 people I've added. They were unable to login in today so I logged into my account and found that both of their names and accounts were gone. However, there was a new user named Bren. What hap...

  • Visitor
  • I have a Premium Family Plan and my parents are the only 2 people I've added.  They were unable to login in today so I logged into my account and found that both of their names and accounts were...
  • Billy-J
  • Spotify Star
  • 442 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 442 Views
  • 1 replies
  • 0 likes

Change a Facebook account to a normal account

PlanPremiumCountrySwitzerlandDeviceSamsung smartphone and Windows computerOperating SystemAndroid and WIndows My Question or IssueHi...I first made my account by logging into Spotify with Facebook, to make it easy and discover Spotify. Free account a...

  • Casual Listener
  • Plan Premium Country Switzerland Device Samsung smartphone and Windows computer Operating System Android and WIndows   My Question or Issue Hi... I first made my account by logging in...
  • Billy-J
  • Spotify Star
  • 1251 Views
  • 3 replies
  • 0 likes
  • Account
  • 1251 Views
  • 3 replies
  • 0 likes

merge accounts

one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device( Samsung Galaxy 9,)Operating System(iOS 10, Windows 10,etc.) My Question............ i have just signe...

  • Visitor
  • one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device ( Samsung Galaxy 9,) Operating Sys...
  • TreyAnastasio
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • Premium
  • 454 Views
  • 1 replies
  • 0 likes

Lost my playlists, friends and subscription by logging out.

A few years back I started a family plan within my premium account, and after doing that my username changed into numbers instead of my actual login name. Today I received an e-mail that I had a login in Russia (I'm in the Netherlands), therefore I c...

  • Visitor
  • A few years back I started a family plan within my premium account, and after doing that my username changed into numbers instead of my actual login name. Today I received an e-mail that I had a logi...
  • Billy-J
  • Spotify Star
  • 356 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 356 Views
  • 1 replies
  • 0 likes