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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 333242 Views
  • 889 replies
  • 105 likes
  • Account
  • 333242 Views
  • 889 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147439 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147439 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85839 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85839 Views
  • 68 replies
  • 9 likes

Solved!! Error auth code:2

PlanCurrently freeCountryUK DevicePC Windows/Linux, AndroidOperating SystemWindows 10/Manjaro, Android n/a My Question or IssueHi,I was lsitening to spotify earlier today, a little later I switched to another PC and got the error "The username or pas...

  • Newbie
  • Plan Currently free Country UK   Device PC Windows/Linux, Android Operating System Windows 10/Manjaro, Android n/a   My Question or Issue Hi, I was lsitening to spotify earl...
  • Billy-J
  • Spotify Star
  • 2977 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2977 Views
  • 1 replies
  • 0 likes

Superuser Contribution broken login experience on iphone

PlanPremiumCountryUSADeviceiPhone SEOperating Systemios 14.5.1 My Question or IssueI replaced my iphone SE and restored from backup. All my other apps remembered my login info, except for Spotify. I didn't remember my password, so I tried the Login w...

  • Visitor
  • Plan Premium Country USA Device iPhone SE Operating System ios 14.5.1   My Question or Issue I replaced my iphone SE and restored from backup. All my other apps remembered my login inf...
  • Ivan
  • Spotify Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Login
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't create a new account on web page

Plan PremiumCountryItaly DevicePCOperating SystemWindows 10/Chrome My Question or IssueI was trying to create an account on Chrome/Mozilla on Windows 10, I fill up everything but once you hit subscribe, it goes back to a vanilla empty registration pa...

  • Regular
  • Plan  Premium Country Italy  Device PC Operating System Windows 10/Chrome   My Question or Issue I was trying to create an account on Chrome/Mozilla on Windows 10, I fill up ...
  • CarlosE
  • Moderator
  • 508 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 508 Views
  • 3 replies
  • 0 likes

Superuser Contribution i want my account back, but i have no idea how???

Hello, i have probleme and have no idea where to go to so i thought i try it here *help* So i had a free account and then my boyfriend and i did a family account together so i got a preiu update. Then we broke up and when i tried to log in my account...

  • Newbie
  •   Hello, i have probleme and have no idea where to go to so i thought i try it here *help*   So i had a free account and then my boyfriend and i did a family account together so i g...
  • Alex
  • Moderator
  • 394 Views
  • 1 replies
  • 0 likes
  • Account
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login on specific account on WIN10 app, when other account works normally

PlanPremium FamilyCountryPoland After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I've tried reinstalling the app, but it didn't work. Then i made br...

  • Visitor
  • Plan Premium Family Country Poland   After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I...
  • Jeremy
  • Spotify
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I cancel a subscription for someone with Alzheimers when we don't know email, ID or password

My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year. He has Alzheimers and Parkinson's. Recently my wife (his daughter and I put him in a nursing home. We want to cancel his account/subscription but we don...

  • Visitor
  • My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year.   He has Alzheimers and Parkinson's.   Recently my wife (his daughter and I put him in a nu...
  • Alex
  • Moderator
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to find people on facebook if i added them in spotify but have no other way to contact them?

back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet since we met everyday, well, i moved to another city bu...

  • Casual Listener
  • back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet sinc...
  • payrim
  • Casual Listener
  • 450 Views
  • 2 replies
  • 0 likes
  • Account
  • 450 Views
  • 2 replies
  • 0 likes

How to close an old inactive account that i no longer have the details for

Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this. Thanks.

  • Visitor
  • Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this.  ...
  • Emilia_8
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 405 Views
  • 1 replies
  • 0 likes

Options to become completely invisible

I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed you to turn off sharing of your listening activity. ...

  • Visitor
  • I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed y...
  • MattSuda
  • Spotify Star
  • 848 Views
  • 1 replies
  • 0 likes
  • 848 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Account followers - followers and following tab

PlanPremiumCountryDenmark Operating SystemWindows 10 My Question or IssueAfter the new update, the followers and following tab has been changed. I'm not able to see my followers, if I follow them back - the follow button is gone from ones account, an...

  • Visitor
  • Plan Premium Country Denmark   Operating System Windows 10   My Question or Issue After the new update, the followers and following tab has been changed. I'm not able to see my fol...
  • Eni
  • Moderator
  • 734 Views
  • 1 replies
  • 0 likes
  • Account
  • 734 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot access some tracks?

I have premium subscription, but for many of the albums, only certain songs are available. Shouldn't I be able to play ALL the tracks on an album if I have premium access? I can see the tracks in faded print and they will not play. Thanks!

  • Newbie
  • I have premium subscription, but for many of the albums, only certain songs are available.  Shouldn't I be able to play ALL the tracks on an album if I have premium access?   I can see...
  • Jeremy
  • Spotify
  • 710 Views
  • 3 replies
  • 1 likes
  • 710 Views
  • 3 replies
  • 1 likes

WARNING - Password Change

On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to go listen to music in the app on May 11, 2021, I r...

  • Visitor
  • On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to...
  • RB70
  • Visitor
  • 427 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 427 Views
  • 1 replies
  • 1 likes

Old, email, not, in, use, cannot, verify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Spotify years ago with an old email I no longer use. I have tried updating it to my ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I set ...
  • Billy-J
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 542 Views
  • 1 replies
  • 0 likes

Pago de dos cuentas

Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium individual, yo solo e contratado el universitario. Y...

  • Visitor
  • Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium i...
  • Billy-J
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • Account
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will Spotify ever support unlinking Facebook from an account created with Facebook?

Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technical person, and I can't think of any technical reason this wo...

  • Visitor
  • Hi,   I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technic...
  • Mario
  • Spotify Legend
  • 557 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 557 Views
  • 1 replies
  • 0 likes

Solved!! Share Premium Duo together with my child who lives with my separated ex partner

Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home address.Country: GermanyOS: both Android

  • Casual Listener
  • Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home a...
  • Billy-J
  • Spotify Star
  • 901 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 901 Views
  • 3 replies
  • 0 likes

Account Email Change

PlanPremiumCountryThe NetherlandsDeviceiPhone X, PCOperating SystemiOS 14, Windows 10 My Question or IssueToday I got an message in the app to re-verify my email address. I discovered that my account was connected to my old email address so I want to...

  • Newbie
  • Plan Premium Country The Netherlands Device iPhone X, PC Operating System iOS 14, Windows 10   My Question or Issue Today I got an message in the app to re-verify my email address. I d...
  • Billy-J
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • Account
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged from GB instead of AUD and i got charged international fees on my credit card

hi, i've been charged monthly from Spotify AU, but this month i was charged by Spotify GB instead, and i got charged additional international fees. Just checking if there was a reason why this happened?

  • Music Fan
  • hi, i've been charged monthly from Spotify AU, but this month i was charged by Spotify GB instead, and i got charged additional international fees. Just checking if there was a reason why this happen...
  • Trinamen
  • Regular
  • 5660 Views
  • 37 replies
  • 0 likes
  • 5660 Views
  • 37 replies
  • 0 likes

Superuser Contribution Problem with linking PlayStation and Spotify accounts

PlanFreeCountryRussiaDevicePlayStation 4Operating SystemPlayStation 4, Android (Mobile phone), Windows(PC) My Question or IssueHello, I have a problem linking my Spotify account with my PlayStation account. When I connect my PS4 account, I get an err...

  • Visitor
  • Plan Free Country Russia Device PlayStation 4 Operating System PlayStation 4, Android (Mobile phone), Windows(PC)   My Question or Issue Hello, I have a problem linking my Spotify acco...
  • Ivan
  • Spotify Legend
  • 487 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocked artist list disappeared but artists are still blocked

PlanPremiumDeviceAllOperating SystemAll My Question or IssueBefore upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists hidden that way and after upgrade they stayed hidden. I can't find any way to ...

  • Regular
  • Plan Premium Device All Operating System All   My Question or Issue Before upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists h...
  • ParentalControl
  • Composer
  • 4516 Views
  • 7 replies
  • 2 likes
  • Account
    Free
    Premium
  • 4516 Views
  • 7 replies
  • 2 likes