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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481506 Views
  • 979 replies
  • 111 likes
  • Account
  • 481506 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210808 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210808 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120845 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120845 Views
  • 72 replies
  • 12 likes

Superuser Contribution No puedo descargar música

Me aparece que llegue al límite de cuentas ya cerré sesión en todas

  • Visitor
  • Me aparece que llegue al límite de cuentas ya cerré sesión en todas
  • user-removed
  • Not applicable
  • 522 Views
  • 3 replies
  • 0 likes
  • 522 Views
  • 3 replies
  • 0 likes

Account suspended

My bank blocked the renew payment

  • Visitor
  • My bank blocked the renew payment
  • Benlee12123b
  • Composer
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Paying for Premium but my account says free

Plan PremiumCountryUK My Question or Issue I have been paying for premium for some time now but have noticed that my account now says free. My last payment was made at the beginning of October. I have previously signed in with Facebook and after read...

  • Casual Listener
  • Plan  Premium Country UK  My Question or Issue  I have been paying for premium for some time now but have noticed that my account now says free. My last payment was made at the be...
  • Jose_M
  • Spotify Star
  • 2299 Views
  • 7 replies
  • 2 likes
  • Account
    Free
    Premium
    Subscription
  • 2299 Views
  • 7 replies
  • 2 likes

Não consigo alterar forma de pagamento

PlanFree, tentando conseguir um PremiumCountryBrasil DeviceMacbook AirOperating SystemiOS My Question or Issue Já tive uma conta premium, que deixou de funcionar porque cancelei meu cartão. Estou tentando trocar os dados do cartão, mas não aparece a ...

  • Newbie
  • Plan Free, tentando conseguir um Premium Country Brasil   Device Macbook Air Operating System iOS   My Question or Issue  Já tive uma conta premium, que deixou de funci...
  • Bittencourt
  • Spotify Star
  • 2426 Views
  • 3 replies
  • 1 likes
  • 2426 Views
  • 3 replies
  • 1 likes

Account not attached to email id or phone number. Unable to access it anywhere other than 1 device.

PlanFreeCountry(India)Device(iPhone 12)Operating System(iOS 16) My Question or Issue-My account is not connected to any phone number or email id. I only have the username of the account. How can I login to this account on another device without aid o...

  • Visitor
  •   Plan Free Country (India) Device (iPhone 12) Operating System (iOS 16)   My Question or Issue -My account is not connected to any phone number or email id. I only have the user...
  • Maxim
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: SONGS WON'T SHOW

I have an iPhone 14 and have the same problem. I checked my email listed, its not mine. I pay for a plan. It currently says Free.What do you suggest

  • Visitor
  • I have an iPhone 14 and have the same problem. I checked my email listed, its not mine. I pay for a plan. It currently says Free. What do you suggest
  • Eni
  • Moderator
  • 902 Views
  • 1 replies
  • 0 likes
  • 902 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have an account and I don't receive Forgot Password email

I have been logged out out of all of my devices, saying I don't have an account. When I try to log in it says username or password are wrong. Then I try to click on Forgot Password, enter the email and I never received any email.

  • Visitor
  • I have been logged out out of all of my devices, saying I don't have an account. When I try to log in it says username or password are wrong. Then I try to click on Forgot Password, enter the email a...
  • Vasil
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Puedo saber si determinado número de celular tiene una cuenta de Spotify?

Hay débitos no autorizados en la cuenta de mi mamá, sospecho quien lo esta haciendo, por eso quiero saber si con datos de las transacciones Spotify me puede confirmar a que número celular corresponde esta cuenta? O que me den los últimos 4 números de...

  • Visitor
  • Hay débitos no autorizados en la cuenta de mi mamá, sospecho quien lo esta haciendo, por eso quiero saber si con datos de las transacciones Spotify me puede confirmar a que número celular corresponde...
  • Bittencourt
  • Spotify Star
  • 1736 Views
  • 3 replies
  • 0 likes
  • 1736 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't get back into my premium free trial

I signed up for the premium free trial but my spotify has gone back to the free with ads version. I've tried logging out and uninstalling. If I try to resign up it tells me I already have an account.

  • Visitor
  • I signed up for the premium free trial but my spotify has gone back to the free with ads version. I've tried logging out and uninstalling. If I try to resign up it tells me I already have an account.
  • Lyubka
  • Moderator
  • 856 Views
  • 1 replies
  • 0 likes
  • 856 Views
  • 1 replies
  • 0 likes

Problem with loggin in by phone numbers

Both my phone and laptop couldn't log into the Spotify app and the web player using my phone numbers(I'm in Vietnam), despite being just fine with any other means of loggin in, they keep say something went wrong and tell me to try again later, please...

  • Newbie
  • Both my phone and laptop couldn't log into the Spotify app and the web player using my phone numbers(I'm in Vietnam), despite being just fine with any other means of loggin in, they keep say somethin...
  • Prague
  • Community Legend
  • 2794 Views
  • 3 replies
  • 2 likes
  • 2794 Views
  • 3 replies
  • 2 likes

Superuser Contribution Made a duo account with husband but it still says I need to update payment?

My premium stopped working because I needed to update payment type. Instead made a duo account with my husband and it still won’t let me listen to music.

  • Visitor
  • My premium stopped working because I needed to update payment type. Instead made a duo account with my husband and it still won’t let me listen to music.
  • Vasil
  • Moderator
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Why won't it let me change from individual to duo?

Good morning, I'm trying to set my account to a duo, I currently have an individual account and it's not letting me change. Can you tell me what I should do.thank you

  • Visitor
  • Good morning, I'm trying to set my account to a duo, I currently have an individual account and it's not letting me change. Can you tell me what I should do. thank you
  • Jose_M
  • Spotify Star
  • 923 Views
  • 1 replies
  • 0 likes
  • 923 Views
  • 1 replies
  • 0 likes

Wrong email on my account

In my account overview, the wrong email is displayed (an unkown email) which makes it impossible to change my password

  • Visitor
  • In my account overview, the wrong email is displayed (an unkown email) which makes it impossible to change my password
  • Prague
  • Community Legend
  • 4820 Views
  • 1 replies
  • 1 likes
  • 4820 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution My account is not working

PlanFreeCountryU.S. (was), South Korea (now)DeviceSamsungOperating SystemAndroid (Samsung) & Windows (spotify website) My Question or Issue Hello, I've been using spotify app for about 9 months, and everything suddenly stopped.Below are what happened...

  • Visitor
  • Plan Free Country U.S. (was), South Korea (now) Device Samsung Operating System Android (Samsung) & Windows (spotify website)   My Question or Issue   Hello, I've been using ...
  • BabyEcho0_YT
  • Roadie
  • 1152 Views
  • 6 replies
  • 2 likes
  • Account
  • 1152 Views
  • 6 replies
  • 2 likes

I have a family account and wanted to change the payment method

I wanted to change payment method but accidentally purchased a new premium individual account i want to cancel it and a refund please. And if possible change my payment method

  • Visitor
  • I wanted to change payment method but accidentally purchased a new premium individual account i want to cancel it and a refund please. And if possible change my payment method
  • Rohdot
  • Music Fan
  • 936 Views
  • 1 replies
  • 0 likes
  • 936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago de cuenta que ya no uso

Se están debitando dos pagos de cuentas premium de Spotify en mi tarjeta y hay solo utilizamos uno, cómo nos podemos dar de baja al otro? No recordamos cuenta, usuario, nada.

  • Visitor
  • Se están debitando dos pagos de cuentas premium de Spotify en mi tarjeta y hay solo utilizamos uno, cómo nos podemos dar de baja al otro? No recordamos cuenta, usuario, nada.
  • MihailY
  • Moderator
  • 1553 Views
  • 1 replies
  • 0 likes
  • 1553 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've had a new phone and now can't log back into my email and can't reset p

I cannot get on my email as I have had a new phone and can't remember the log in so now I can't reset my spotify password cause I don't have that email

  • Visitor
  • I cannot get on my email as I have had a new phone and can't remember the log in so now I can't reset my spotify password cause I don't have that email
  • Alex
  • Spotify Legend
  • 902 Views
  • 1 replies
  • 0 likes
  • 902 Views
  • 1 replies
  • 0 likes