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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9806 Views
  • 3 replies
  • 9 likes
  • Security
  • 9806 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491747 Views
  • 981 replies
  • 111 likes
  • Account
  • 491747 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213346 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213346 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122364 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122364 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution friends

spotify shows me that I should enable the option of sharing with my friends and I have the option turned on and I don't see my friend in the activity of friends, what's the problem?

  • Gig Goer
  • spotify shows me that I should enable the option of sharing with my friends and I have the option turned on and I don't see my friend in the activity of friends, what's the problem?
  • OscarDC
  • Moderator
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Estoy teniendo problemas para actualizar el método de pago

Quiero cambiar los datos de la tarjeta, y me sale “ Se produjo un error con el pago. Inténtalo de nuevo, usa otra tarjeta o prueba con otro método de pago. Visita nuestra página de ayuda”.

  • Visitor
  • Quiero cambiar los datos de la tarjeta, y me sale “ Se produjo un error con el pago. Inténtalo de nuevo, usa otra tarjeta o prueba con otro método de pago. Visita nuestra página de ayuda”.
  • BabyEcho0_YT
  • Roadie
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

I can't play songs!

It only say "Failed to enable Spotify social" when I try to play songs. I don't even have Spotify Social! Edit - Suddenly it began to work again, but still "Failed to enable Spotify social", that is nothing that should come up for me.

  • Regular
  • It only say "Failed to enable Spotify social" when I try to play songs.   I don't even have Spotify Social!    Edit - Suddenly it began to work again, but still "Failed to enable S...
  • BabyEcho0_YT
  • Roadie
  • 958 Views
  • 1 replies
  • 0 likes
  • 958 Views
  • 1 replies
  • 0 likes

moved to other country, now I cannot add my kids to my account

14 years ago I moved from the Netherlands to Germany. I already had a spotify account registered to NL. Now, I updated to a premium account, and want to add my kids. However, Spotify complain that adding them under the German address creates a mismat...

  • Visitor
  • 14 years ago I moved from the Netherlands to Germany. I already had a spotify account registered to NL. Now, I updated to a premium account, and want to add my kids. However, Spotify complain that ad...
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Has Spotify issued changes for their terms effective March 24, 2023?

Received email asking me to click links to accept new terms or account will need to be cancelled.

  • Visitor
  • Received email asking me to click links to accept new terms or account will need to be cancelled.
  • Maxim
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

Account disabled

Plan- spotify studentspremium Country- U.S. Device- Iphone 13 Operating System- iOS 16.3 My Question or IssueMy mom has removed her card from my payment portal. I want to add my card in but now it says my account is disabled. It won't let me use my e...

  • Visitor
  • Plan- spotify students premium  Country- U.S.   Device- Iphone 13   Operating System- iOS 16.3   My Question or Issue My mom has removed her card from my payment portal. ...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! How do I get my account back?

I had an account where I forgot my password, so I pressed the Forgot Password button, but the email for this account was deleted so I can't change my password. What should I do?

  • Newbie
  • I had an account where I forgot my password, so I pressed the Forgot Password button, but the email for this account was deleted so I can't change my password. What should I do?
  • Maxim
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

I can't login through phone number

It keeps on showing something went wrong

  • Visitor
  • It keeps on showing something went wrong
  • Hectorz
  • Regular
  • 716 Views
  • 5 replies
  • 0 likes
  • 716 Views
  • 5 replies
  • 0 likes

Superuser Contribution Interruption

I keep getting random songs, that I do not like at all, interrupting what ever I'm listening to. I'm about to cancel my subscription. This **bleep**.

  • Visitor
  • I keep getting random songs, that I do not like at all, interrupting what ever I'm listening to. I'm about to cancel my subscription. This **bleep**.
  • OscarDC
  • Moderator
  • 1574 Views
  • 1 replies
  • 0 likes
  • 1574 Views
  • 1 replies
  • 0 likes

Superuser Contribution BUG: Did you know that you can't follow users with custom usernames?

Hello Spotify Community! While exploring the Spotify platform, I realized that you can't unfollow users with custom usernames. Feel free to check out these users with custom usernames - you can't unfollow them! When trying to unfollow them via the Sp...

  • Casual Listener
  • Hello Spotify Community!   While exploring the Spotify platform, I realized that you can't unfollow users with custom usernames. Feel free to check out these users with custom usernames -...
  • Alex
  • Spotify Legend
  • 392 Views
  • 4 replies
  • 1 likes
  • Account
  • 392 Views
  • 4 replies
  • 1 likes

Unsuccessful transfer

PlanPremiumCountryUSADeviceMacBook Air Operating SystemLatest iOS My Question or IssueReached out to Spotify to transfer the data form my account and after they did it they deleted both accounts

  • Newbie
  •   Plan Premium Country USA Device MacBook Air  Operating System Latest iOS   My Question or Issue Reached out to Spotify to transfer the data form my account and after they ...
  • Taylith
  • Community Legend
  • 271 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 271 Views
  • 1 replies
  • 1 likes

Change country in order to join family premium

PlanI was individual Premium but my partner let me join his family premium so I canceled individual premium. CountryJapan DeviceiPhone 13pro My Question or IssueI started in Japan but I moved to USA so I want to change the country in order to join hi...

  • Casual Listener
  •   Plan I was individual Premium but my partner let me join his family premium so I canceled individual premium.  Country Japan    Device iPhone 13pro   My Questi...
  • Mayuloha808
  • Casual Listener
  • 608 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 608 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify started playing and liking music by itself

The other day, as I was pulling into the parking lot of an arcade, my Spotify suddenly stopped my current playlist, and started playing what I guess was the music playing on their local system. Every time I got back to my playlist, it ended up switch...

  • Newbie
  • The other day, as I was pulling into the parking lot of an arcade, my Spotify suddenly stopped my current playlist, and started playing what I guess was the music playing on their local system. ...
  • OscarDC
  • Moderator
  • 946 Views
  • 1 replies
  • 0 likes
  • 946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgraded account and lost playlist

PlanFree/PremiumCountryaustralia Device(iPhone 11 i upgraded to premium and my old account seems to have been deleted and have lost my playlist… getting desperate to find it for 60th birthday party

  • Visitor
  • Plan Free/Premium Country australia   Device (iPhone 11     i upgraded to premium and my old account seems to have been deleted and have lost my playlist… getting desperate to...
  • Elena
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot reset my password.

I’m trying to log on to my account, which I haven’t used in a while. Since I don’t remember my password, I requested to reset it. In the email I received I was prompted to press a link. However, when pressing the link, the next screen stated that the...

  • Visitor
  • I’m trying to log on to my account, which I haven’t used in a while. Since I don’t remember my password, I requested to reset it. In the email I received I was prompted to press a link. However, when...
  • Lyubka
  • Moderator
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account downgraded to free, but i have paid

Hi, MY Account was downgraded to free Account. But i have paid. I cant See the problem. Does anyone knows why?

  • Newbie
  • Hi, MY Account was downgraded to free Account. But i have paid. I cant See the problem. Does anyone knows why?
  • Lyubka
  • Moderator
  • 3833 Views
  • 7 replies
  • 0 likes
  • 3833 Views
  • 7 replies
  • 0 likes

Account Disabled / Need Help Please

PlanPremiumCountryUSADevicemultiple devicesOperating Systemmultiple OS My Question or IssueIn having an extremely frustrating problem where Spotify disabled my account and now refuses to help or even give me any information. I do not want to share ma...

  • Gig Goer
  • Plan Premium Country USA Device multiple devices Operating System multiple OS   My Question or Issue In having an extremely frustrating problem where Spotify disabled my account and no...
  • MCA94
  • Gig Goer
  • 658 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 658 Views
  • 3 replies
  • 0 likes

Help: Forgot my email address and password connected to my account

PlanPremiumCountrySwedenDeviceiPhone My Question or IssueI created my account a long time ago, in the early Spotify days. Because Apple has made it super easy to transfer apps and login accounts when you switch to a new phone, I've managed to always ...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone   My Question or Issue I created my account a long time ago, in the early Spotify days. Because Apple has made it super easy to transfer apps an...
  • misakss
  • Casual Listener
  • 1590 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1590 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Close my account' link broken.

Hello.I want to delete my account due to the severely unwanted changes to the service. However the e-mail closure link doesn't work. The address is invalid.Is there any other way I can get my account and data deleted other than by clicking the link i...

  • Visitor
  • Hello. I want to delete my account due to the severely unwanted changes to the service. However the e-mail closure link doesn't work. The address is invalid. Is there any other way I can get my...
  • Joan
  • Moderator
  • 869 Views
  • 5 replies
  • 0 likes
  • 869 Views
  • 5 replies
  • 0 likes