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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14913 Views

7 replies

11 likes

Security
  • 14913 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554884 Views

991 replies

116 likes

Account
  • 554884 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131276 Views

74 replies

12 likes

Account
Login
Premium
  • 131276 Views
  • 74 replies
  • 12 likes

Superuser Contribution Can’t login to account

My Question or Issue I can not login to my existing Spotify account which also has premium. The account is based on my phone number and when I try to login by phone number, it shows try again

Visitor

  My Question or Issue  I can not login to my existing Spotify account which also has premium. The account is based on my phone number and when I try to login by phone number, it shows tr...

Roekus

Casual Listener

560 Views

3 replies

0 likes

Account
Premium
  • 560 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Cant recover account

Hi thereI bought a new phone the other day but I've tried everything but can't recover my premium account , I've somehow been issued with a new free account. There is no contact email or phone help support which I'm abit disappointed with tbh. Pls ca...

Visitor

Hi there I bought a new phone the other day but I've tried everything but can't recover my premium account , I've somehow been issued with a new free account. There is no contact email or phone help...

Lyubka

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Estou com problema na minha conta pode me ajudar?

Preciso de total acesso ao meu perfil gerado entre a OneRPm e Spotify. Tenho outra conta antiga gerada pela plataforma em nome de MC RILEX e este ano atualmente venho atuado com perfil novo MC Medina

Visitor

Preciso de total acesso ao meu perfil gerado entre a OneRPm e Spotify. Tenho outra conta antiga gerada pela plataforma em nome de MC RILEX e este ano atualmente venho atuado com perfil novo MC Medina

Vasil

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play certain songs only from my Account

PlanPremiumCountryIndiaOperating SystemAndroid,Windows 10My Question or IssueSo I'm facing an issue where I can't play certain songs/ albums from any of my devices. I have tried playing from my Phone, the desktop app and even the web player. Shared t...

Casual Listener

  Plan Premium Country India Operating System Android,Windows 10 My Question or Issue So I'm facing an issue where I can't play certain songs/ albums from any of my devices. I have tried...

Eternal_Null

Visitor

2613 Views

6 replies

1 likes

Account
Premium
  • 2613 Views
  • 6 replies
  • 1 likes

Superuser Contribution I am not able to login in my account

I registered using my mobile number and now whenever I try to login in my account a pop up came up which says check your number and try again laterI have already checked my number but it still showing the same pop up

Visitor

I registered using my mobile number and now whenever I try to login in my account a pop up came up which says check your number and try again later I have already checked my number but it still show...

Vasil

Moderator

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution my duo contact won’t work

When I try to login with my second account it won’t work

Visitor

When I try to login with my second account it won’t work

Joan

Moderator

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

my email disappears and I can't enter it back because it says it's use

I went to another country and when I try to change the region, my email disappears. when I enter it, it says that such mail is already in use. How to fix it?

Newbie

I went to another country and when I try to change the region, my email disappears. when I enter it, it says that such mail is already in use. How to fix it?

Maxim

Spotify Star

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Next song is alway the same! for 3 days

Plan - Family PlanCountry - USDevice - Android x2, Windows x3 My Question or Issue - Spotify, for the last 3 days, refuses to move on to any song other that "Down Under" by Love Canon!! It is stuck on repeat. We can select and play any other song, bu...

Casual Listener

Plan - Family Plan Country - US Device - Android x2, Windows x3   My Question or Issue - Spotify, for the last 3 days, refuses to move on to any song other that "Down Under" by Love Cano...

MihailY

Moderator

2966 Views

13 replies

1 likes

Other
  • 2966 Views
  • 13 replies
  • 1 likes

Superuser Contribution Edit profile ''We're sorry, that email is taken.''

Hello,when im trying to edit my profile under the email it says ''We're sorry, that email is taken.'' even though im not changing my email addres. FYI i had problems with my account. i couldnt log in to my account and when i tried to reset the passwo...

Visitor

Hello, when im trying to edit my profile under the email it says ''We're sorry, that email is taken.'' even though im not changing my email addres.   FYI i had problems with my account. i c...

31jnjkxmsgreqchlvs6l

Visitor

8269 Views

8 replies

1 likes

Account
  • 8269 Views
  • 8 replies
  • 1 likes

Adress and country for premium duo

Hi, trying to join my husband 's premium duo plan but seems like we re not living not at the same adress nor the same country 沈We are both logged in in Italy and at the same adress. We used to have Spotify together we we lived in France though. And w...

Visitor

Hi, trying to join my husband 's premium duo plan but seems like we re not living not at the same adress nor the same country 🥲 We are both logged in in Italy and at the same adress.  We used...

Maxim

Spotify Star

272 Views

1 replies

0 likes

Account
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change region/plan

Recently moved to Singapore and been trying to change my payments, profile and plan option. I changed my payment to a Singapore Credit Card, but still unable to change my region and now receiving an error when trying to change my plan. Any help/advic...

Casual Listener

Recently moved to Singapore and been trying to change my payments, profile and plan option.   I changed my payment to a Singapore Credit Card, but still unable to change my region and now rece...

Joan

Moderator

652 Views

5 replies

0 likes

Account
Subscription
  • 652 Views
  • 5 replies
  • 0 likes

Superuser Contribution I'm locked out of spotify. forced to change password. Still can't get in. I

Have been a subscriber for years. Subscribed to a podcast that linked to spotify and discovered I could not log on. Changed my password -- still no luck

Newbie

Have been a subscriber for years. Subscribed to a podcast that linked to spotify and discovered I could not log on. Changed my password -- still no luck

Lyubka

Moderator

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Kann meinen Studentenstatus nicht verlängern

Hi,mein Studentenstatus läuft demnächst ab und Spotify hat mir zwar netterweise eine Email geschickt mit einem Button, um den Rabatt zu verlängern. Der Link führt aber leidr nirgendwo hin, wo man irgendwas verlängern kann. In meinem Account finde ich...

Casual Listener

Hi, mein Studentenstatus läuft demnächst ab und Spotify hat mir zwar netterweise eine Email geschickt mit einem Button, um den Rabatt zu verlängern. Der Link führt aber leidr nirgendwo hin, wo man i...

Dian

Spotify Legend

9003 Views

4 replies

0 likes

Account
Premium
Subscription
  • 9003 Views
  • 4 replies
  • 0 likes

premium giftcard already have premium

PlanPremiumCountryUSA DeviceiPhone 14pro My Question or Issuehi! I received a $30 Spotify premium giftcard. When I go to redeem I get an error that says “you cannot redeem this code as you are already a Spotify premium member.” i don’t have to hassle...

Casual Listener

Plan Premium Country USA  Device iPhone 14pro   My Question or Issue hi! I received a $30 Spotify premium giftcard. When I go to redeem I get an error that says “you cannot redeem t...

Maxim

Spotify Star

417 Views

3 replies

0 likes

Account
Premium
  • 417 Views
  • 3 replies
  • 0 likes

How do I add another member for Spotify duo

I am trying to add my partner to Spotify duo and I am not able to because the screen redirects me before giving me a link.

Visitor

I am trying to add my partner to Spotify duo and I am not able to because the screen redirects me before giving me a link.

Maxim

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Solved!! I can’t change my email

I tried to change the email that is linked to my account but it wouldn’t let me because I already had an account with the email I want to change to, so I deleted the account with that email but it still won’t let me change the email.

Visitor

I tried to change the email that is linked to my account but it wouldn’t let me because I already had an account with the email I want to change to, so I deleted the account with that email but it st...

Maxim

Spotify Star

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

recieving emails in an account that is not on spotify

Currently my account is seted in an email but I'm am recieving emails in a different one. Can you check if the email is by any chance used on spotify? the email seems legit, but it is not the email linked on my account.

Visitor

Currently my account is seted in an email but I'm am recieving emails in a different one. Can you check if the email is by any chance used on spotify? the email seems legit, but it is not the email...

Maxim

Spotify Star

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution change address

Hi, i cant add a new family member as the address doesnt match. I cant check the address under my profile. We do live at the same address. I have read that this is a reoccurring issue. What can i do?? Or...what can you do. Thx

Visitor

Hi, i cant add a new family member as the address doesnt match. I cant check the address under my profile. We do live at the same address. I have read that this is a reoccurring issue. What can i do?...

Joan

Moderator

12391 Views

1 replies

0 likes

  • 12391 Views
  • 1 replies
  • 0 likes