Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Ya hae 2 meses me vienen cobrando. Cuando pregunté si estaba adherida y ustedes me dijeron q noPero veo en el estracto de mi tarjeta y segundo mes q me cobran. Quiero dar de baja
Ik zat namelijk op mijn vriend zijn account maar ik ben daar uit. Ik heb een duo voor mij. alleen ik kom daar niet in alleen mij broertje. Dus hij zit er alleen in en ik niet
Wish to upgrade to family account. However, the account is associated my email, my payment but my daughter is the main user (student). If I move to family, (so we don't keep clashing when listening) she will need her own email to join but will loose ...
So there is this song which only has one version of it on spotify and I accidentally hid it or did something to it in one of my playlists and now it is grey and had a red circle with a minus sign inside, next to the song title. That is only the case ...
Hice mi verificación para la cuenta estudiante y otra cuenta obtuvo el descuento
I was on the Individual plan in the US. After moving to India I changed it to the free plan and have not used the service much. I want to now signup in India for the premium plan but when I select the account and upgrade to premium it shows me the US...
Acabo de registrarme y ya me llegó el correo de verificación de cuenta, pero al momento de darle clik al enlace me sale "algo salió mal" en rojo y se queda ahí. Entonces, no estoy pudiendo confirmar mi cuenta
cancel the money Spotify
PlanPremiumCountryGermanyDevice(iPhone 13)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't find that podcast in the search. Even so everybody else sees it.Tryed everything already. Please helpPodcast (German): Boys...
Plan PremiumCountry USA DeviceGoogle Home, PC, AndroidOperating SystemWindows 10 My Question or Issue So I used to be able to listen to spotify on my google home and change the songs from my phone/PC while it was playing but now it always just starts...
I deleted my spotify account from my google account .. but i want create again spotify account with that google account
Hello Hello, I used to have another account registered to the same email, there are even emails in my inbox. But now I can't access it as if it never existed and I didn't delete it. I had to register again to write this letter, please help me there w...
Does anyone know who I can contact or what I can do to regain access to my account?
Nie mogę zaprosić rodziny do konta premium są jeszcze 3konta wolne
PlanPremium individualCountryIphone 12 proOperating SystemIOS 16.4.1My Question or IssueHi I can’t log into my account it says that email or password is incorrect, I have my spotify account connected to Apple and I have logged in like that in the pas...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy old Spotify password used to suck but I have a better password now so my account doesn't g...
I’m receiving emails and purchase receipts in Tamil language, I can’t read them. So please correct it to English. I just subscribed Spotify Premium and received the receipt in Tamil which I cannot understand.
Someone change my profile photo to my older photo without log in
Me descuenta de mi cuenta 14900 pesos dos veces en marzo y dos veces 14900 en abril de 2023.