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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334883 Views
  • 890 replies
  • 105 likes
  • Account
  • 334883 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147735 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147735 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86012 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86012 Views
  • 68 replies
  • 9 likes

[iOS] Be able to change email address to one linked to google account

My spotify account is not linked to my google account but I want it to. I tried changing the email affiliated with my spotify account but I still could not sign in with google. I want it to where I can change my spotify account to be connected with m...

  • Visitor
  • My spotify account is not linked to my google account but I want it to. I tried changing the email affiliated with my spotify account but I still could not sign in with google. I want it to where I c...
  • Luan
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • iOS
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to login in for family member

PlanPremium/FamilyCountrySwedenDevice My Question or IssueI've added a family member (some years ago). Now, she can't login with her display name and we don't know which email address she is registered with, and I can't find it in the account setting...

  • Visitor
  • Plan Premium/Family Country Sweden Device   My Question or Issue I've added a family member (some years ago). Now, she can't login with her display name and we don't know which email addr...
  • Ver
  • Spotify Legend
  • 1754 Views
  • 1 replies
  • 0 likes
  • Account
  • 1754 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble Changing Email 2021

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue  Hello, My name is Geneva Casebolt and I’m trying change my primary email on my Spotify acco...

  • Casual Listener
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Ivan
  • Spotify Legend
  • 401 Views
  • 2 replies
  • 1 likes
  • Account
  • 401 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution My account isn't getting updated

PlanFree CountryUSA DeviceHP Laptop 14s-cr2xxx Operating SystemWindows 10 My Question or IssueMy Spotify account isn't getting updated at all and so many new features aren't getting included in my account. This includes the lyrics and the blend featu...

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  • Regular
  • Plan Free   Country USA   Device HP Laptop 14s-cr2xxx   Operating System Windows 10   My Question or Issue My Spotify account isn't getting updated at all and so many...
  • ArpithaPrakash
  • Regular
  • 1034 Views
  • 6 replies
  • 0 likes
  • Account
  • 1034 Views
  • 6 replies
  • 0 likes

I am paying for two subscriptions

PlanFree/PremiumCountryNorway My Question or IssueHi! Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don't remeber the password, and I don't know the password to the connected email. The account i...

  • Regular
  •   Plan Free/Premium Country Norway     My Question or Issue Hi!  Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don'...
  • Billy-J
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 331 Views
  • 1 replies
  • 0 likes

Can't log into spotify

PlanFreeCountryUSA My Question or IssueI made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared saying "Incorrect username or password." I thought I might have forgotten ...

  • Visitor
  • Plan Free Country USA   My Question or Issue I made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared s...
  • andybae3
  • Visitor
  • 604 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 604 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Weird numbers and letters in username

Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problemThank you

  • Newbie
  •    Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problem Th...
  • Jeremy
  • Spotify
  • 42227 Views
  • 3 replies
  • 0 likes
  • 42227 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change country from Saudi Arabia to Philippines

I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the plan and change the country to philippines, it doesn'...

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  • Visitor
  • I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the pl...
  • Novy
  • Moderator
  • 446 Views
  • 3 replies
  • 1 likes
  • Account
  • 446 Views
  • 3 replies
  • 1 likes

Has my account been deleted for no reason at all?

PlanFreeCountryItalyDeviceXiaomi Mi 9TOperating SystemWindows 10 My Question or IssueEver since this morning, I lost all access to my Spotify account from all devices for no reason at all. I even tried to ask for a password reset, but I received no m...

  • Visitor
  • ...o reason at all. I even tried to ask for a password reset, but I received no mail whatsoever: even though my public profile page is still accessible, I have no way to log in. What it looks like t...
  • silas21
  • Music Fan
  • 2686 Views
  • 2 replies
  • 3 likes
  • Account
    Login
  • 2686 Views
  • 2 replies
  • 3 likes

How do I cancel my account... Play list are gone.

Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to cancel my account.

  • Regular
  • Im tried of getting the run around on how to fix my account. It has made me make 2 new accounts for the community forum and none of my questions are getting answered. Now I cant eve find out how to c...
  • silas21
  • Music Fan
  • 4062 Views
  • 2 replies
  • 1 likes
  • 4062 Views
  • 2 replies
  • 1 likes

Superuser Contribution Change e-mail for a Facebook-linked account

My Question or IssueI've joined Spotify around 3 years ago using my Facebook account. For some reason, I've been registered with my 10 years old e-mail back then. I haven't been using it for quite a while but now they say it is going to be shut down ...

  • Newbie
  • My Question or Issue I've joined Spotify around 3 years ago using my Facebook account. For some reason, I've been registered with my 10 years old e-mail back then. I haven't been using it for quite ...
  • Novy
  • Moderator
  • 597 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 597 Views
  • 3 replies
  • 0 likes

Solved!! mp3 player?

If I get a premium account will I be able to download my Spotify playlist onto my mp3 player?

  • Newbie
  • If I get a premium account will I be able to download my Spotify playlist onto my mp3 player?
  • silas21
  • Music Fan
  • 2184 Views
  • 2 replies
  • 0 likes
  • 2184 Views
  • 2 replies
  • 0 likes

Solved!! Can't change country setting although I am in it

PlanPremiumCountryFinland My Question or IssueI moved permanently to another country but could not change it setting as it is just disabled for me. I am already in a new country. Yes, I know that it does not matter for Premium but I want to change it...

  • Casual Listener
  • Plan Premium Country Finland   My Question or Issue I moved permanently to another country but could not change it setting as it is just disabled for me. I am already in a new country. Yes...
  • Maxim
  • Spotify Star
  • 777 Views
  • 3 replies
  • 0 likes
  • Account
  • 777 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution cant log in

PlanFreeCountry DeviceSamsung Galaxy A10, Custom Desktop Operating System Android 10 Windows 10 My Question or Issuecant log into my acccount. When i try to log in it says "incorrect email or password", (error code: auth 2) when i try to reset passwo...

  • Regular
  • Plan Free Country   Device Samsung Galaxy A10, Custom Desktop  Operating System  Android 10 Windows 10   My Question or Issue cant log into my acccount. When i try to lo...
  • CarlosE
  • Moderator
  • 1296 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 1296 Views
  • 5 replies
  • 0 likes

Superuser Contribution Question Regarding Artist Stats in New Mixes

Hello,There's no much information out there regarding following your stats when you track is played in the new Genre/Mixes. Are those counted as algorithmic plays? There's really no telling since those playlists are not mentioned in the stats. Or do ...

  • Roadie
  • Hello, There's no much information out there regarding following your stats when you track is played in the new Genre/Mixes. Are those counted as algorithmic plays? There's really no telling since t...
  • CarlosE
  • Moderator
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 380 Views
  • 1 replies
  • 0 likes

IP Adresses and Ports for Firewalls.!?

Morning All,Can you please provide a list of IP addresses and Ports that are required for Firewall rules so Spotify can connect from within a Domain environment.It would be an idea to actually publicize this information on the Support pages.thanksAnd...

  • Visitor
  • Morning All, Can you please provide a list of IP addresses and Ports that are required for Firewall rules so Spotify can connect from within a Domain environment. It would be an idea to actually public...
  • Mudderkage
  • Casual Listener
  • 9358 Views
  • 4 replies
  • 0 likes
  • Login
    Security
  • 9358 Views
  • 4 replies
  • 0 likes

Superuser Contribution Closing my account doesn't work

PlanFreeCountryGermanyDeviceHP 240 g6Operating SystemWindows 10 My Question or IssueHey guys, I recently tried to close my account and after I followed the steps listed on the support site I was supposed to receive a mail to make sure that I want to ...

  • Casual Listener
  • Plan Free Country Germany Device HP 240 g6 Operating System Windows 10   My Question or Issue Hey guys, I recently tried to close my account and after I followed the steps listed on th...
  • Novy
  • Moderator
  • 648 Views
  • 5 replies
  • 0 likes
  • Account
  • 648 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Badge not working

Not working badges seem to be an everlasting topic in this forum...Should have received the three years badge in march 2020, shouldn't I?Anyone who has an explanation for that? PlanPremiumCountryGermanyDeviceXiaomi Mi 9T with Android10, Desktop with ...

2021-06-07_131455.jpg
  • Roadie
  • Not working badges seem to be an everlasting topic in this forum... Should have received the three years badge in march 2020, shouldn't I? Anyone who has an explanation for that?   &nbsp...
  • Jeremy
  • Spotify
  • 537 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 537 Views
  • 3 replies
  • 1 likes

Superuser Contribution Facebook Login - Oops! Something went wrong

PlanPremiumCountryUSA (currently in a hotel in Australia)Device(Pixel 4XL, Boxx Laptop, Web browser (chrome))Operating System(Android Oreo, Windows 10,etc.) My Question or IssueI was somehow singed out of my spotify, it was linked to my facebook. I t...

  • Visitor
  • Plan Premium Country USA (currently in a hotel in Australia) Device (Pixel 4XL, Boxx Laptop, Web browser (chrome)) Operating System (Android Oreo, Windows 10,etc.)   My Question or...
  • Jeremy
  • Spotify
  • 1021 Views
  • 1 replies
  • 0 likes
  • Account
  • 1021 Views
  • 1 replies
  • 0 likes

"Report Playlist" is being abused

I have been a Spotify customer from as close to day 1 of your platform as I think it is reasonably possible. I have always sang it's praises, and recommended it to friends. However, the past few months have been nothing but an annoyance thanks to thi...

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  • Newbie
  • I have been a Spotify customer from as close to day 1 of your platform as I think it is reasonably possible. I have always sang it's praises, and recommended it to friends. However, the past few mont...
  • Maxim
  • Spotify Star
  • 432 Views
  • 1 replies
  • 0 likes
  • Account
  • 432 Views
  • 1 replies
  • 0 likes