Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why is my username a bunch of random numbers and letters?! NO I did NOT use Facebook to sign up!!!!!

Why is my username a bunch of random numbers and letters?! NO I did NOT use Facebook to sign up!!!!!

I never had a facebook! All im trying to do is signup normally and I end up with random numbers! What is going on?!!?!?!!?

Reply
1 Reply

Hey @BLLVV,

 

Sorry to hear this. 

 

As Spotify looks to improve the overall experience of the service, they are now automatically generating usernames, hence the random numbers and letters.

 

You don’t need to remember this to log in. You can log in with just your password and the email address associated with your account.

 

During sign up, you can personalize your account by creating a profile name that’s displayed in the app. There’s no limitations to a profile name, so you can choose any you like 🙂

Note: It’s not possible to log in with a profile name.

 

You can learn more about Chaning usernames here

 

Hope this helps 😊

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts