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Wrong email address and need to change password

Wrong email address and need to change password

Hi guys, i registered an spotify account through android app and put my email wrong: @gmail.coN instead of .com . Appart from this, i can't remember my password. The account is premium and linked to my facebook account, i am logged in ok. But when i try to change email, it asks me for my password, which i don't know and when i try to reset password it sends it to an email address that doesnt exist.

Spotify support doesnt reply. What should i do ?

 

Thanks

Reply
1 Reply

Open a case with the accounts team using the form below and they will be able to lend a hand. They will need to confirm a few security details before doing so:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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