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Wrong family subscription address entered

Wrong family subscription address entered

I made a big mess out of the family subscription, now my family is blocked out.
I started by filling the spotify premium address, however i thought I had made a mistake when inserting the zip code, and told everybody to do the same mistake that I did. At the end of the month they received emails to reinstate their zip code. Only one of them actually did, but the zipcode still might have been wrong! Now i have a family subscription only for me, in this month, and am unable to ask them to join again!
How can I correct this mess?

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1 Reply

I have the exact same problem... a son and a doughter want to correct the zip code and it just doesnt work and its impossible to go in and edit the adress for everyone to have the correct one.

Please Help!

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