account subscription

[rjimenez]

Hi,

I recently I moved to Spain and I want to pay my subscription with a spanish card but I cannot. When I login through the web and I go to edit profile, the section change country is on gray color.

I wanted to pay with my spanish card and it was not possible, I had to do it with the swedish one, again. 

How can I solve this issue?

BR

Raúl

[atom1989]

Hello Raúl and welcome to spotify community.

To change your payment details please go to payment settings

https://www.spotify.com/es/account/subscription/

[rjimenez]

Hi,

Thank you for your help but it doesn't work.

As I wrote above, when I introduce the spanish card, I got the message "change to spaain" and I click "change" but nothing happens. I introduce again the card number and again the same message.

Someone working at spotify can help me? 

Thank you in advance.

BR

Raúl