account won't open

[bluemooner]

Plan

Premium

Country

UK

Device

PC

My Question or Issue

 I can log in to my account and use Spotify, but I cannot open 'Account' from the sub-menu that is next to my username

[user-removed]

Hi @bluemooner I would try to download the spotify app or use it on another device to see if it works. Hopefully this helps!:)

[bluemooner]

Hi - that worked on my iPhone, so thanks - still a mystery to me why Spotify can’t have a useful on line help