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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 263169 Views
  • 790 replies
  • 81 likes
  • Account
  • 263169 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129096 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129096 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72005 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72005 Views
  • 63 replies
  • 8 likes

People can't see my activity because of the facebook connection ( i guess)

Hi Community, I created my account with Facebook login and as far as I understand from here that it can not be changed to spotify login. So on the facebook login account people can not see my activity but I have tried my other account which is spotif...

  • Casual Listener
  • Hi Community,   I created my account with Facebook login and as far as I understand from here that it can not be changed to spotify login. So on the facebook login account people can not see m...
  • Loxer
  • Spotify Star
  • 553 Views
  • 3 replies
  • 0 likes
  • Account
  • 553 Views
  • 3 replies
  • 0 likes

Intrusive Ads

My Question or IssueI my not have an account with Spotify currently and I may be okay with some ads, but hearing an ad for a personal medical issue I searched on Google? That crosses the line. Facebook does this kind of intrusive**bleep**. I did not ...

  • Newbie
  • My Question or Issue I my not have an account with Spotify currently and I may be okay with some ads, but hearing an ad for a personal medical issue I searched on Google? That crosses the line. Face...
  • Billy-J
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
  • 335 Views
  • 1 replies
  • 0 likes

my account seems to have disappeared

PlanFree/Premium iphone 8pmus Operating SystemIOS My Question or Issue So I’ve had an account for a while, and it seems to have just disappeared. Under my wife’s account she can still see my playlists and my username. But every time I try to login it...

  • Casual Listener
  • Plan Free/Premium   iphone 8pmus    Operating System IOS   My Question or Issue  So I’ve had an account for a while, and it seems to have just disappeared. Under my ...
  • Billy-J
  • Spotify Star
  • 691 Views
  • 5 replies
  • 0 likes
  • Premium
  • 691 Views
  • 5 replies
  • 0 likes

Spotify app Autosigns out

I have Spotify on my PC, and my phone. I noticed today my phone had been logged out, and it wouldnt let me sign back in. So I tried my PC, same issue. The only place I can log in is the actual website, which tells me nothing is wrong with my account....

  • Newbie
  • I have Spotify on my PC, and my phone. I noticed today my phone had been logged out, and it wouldnt let me sign back in. So I tried my PC, same issue. The only place I can log in is the actual websit...
  • Luke
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Move Google Play Music to Spotify (not just playlists!)

Hello,I've read a lot about moving Playlists to Spotify from Google Play Music, but does anyone know how to move ALL MY MUSIC IN MY LIBRARY from Google Play Music to Spotify (since it's impossible to chat directly to Spotify as a curious potential ne...

  • Casual Listener
  •   Hello, I've read a lot about moving Playlists to Spotify from Google Play Music, but does anyone know how to move ALL MY MUSIC IN MY LIBRARY from Google Play Music to Spotify (since it's imp...
  • Noah
  • Spotify Star
  • 55735 Views
  • 5 replies
  • 12 likes
  • Account
  • 55735 Views
  • 5 replies
  • 12 likes

Superuser Contribution I may have created new acct whilst trying to sign into prem. Acct now i cant get prem. To work

Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stuck on the free trial mode PlanFree/PremiumS8Operati...

  • Newbie
  • Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stu...
  • Melody
  • Community Manager
  • 606 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 606 Views
  • 2 replies
  • 0 likes

Loggin in problem?!

PlanFree/PremiumCountryUnited KingdomDeviceiPhone 7 plus and LenovoMy Question or IssueSo I tried logging in with my email on my laptop and my phone, however, it said that there was an error. I guessed that I couldn't remember my password, so I reset...

  • Visitor
  • Plan Free/Premium Country United Kingdom Device iPhone 7 plus and Lenovo My Question or Issue So I tried logging in with my email on my laptop and my phone, however, it said that there was an ...
  • Billy-J
  • Spotify Star
  • 574 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar cuenta sin facebook y sin correo

PlanFree/PremiumCountry Mexico DeviceSamsung Galaxy 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Mi papá contrató Sptify y vinculó su cuenta a FB, pero perdió su celular y no recuerda el correo electrónico con el que ...

  • Newbie
  • Plan Free/Premium Country Mexico   Device Samsung Galaxy 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Mi papá contrató Sptify ...
  • SergioDavid
  • Roadie
  • 783 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 783 Views
  • 1 replies
  • 0 likes

E-mails received of services that I didnt ask for

PlanPremiumCountry BrazilDevice( Samsung Galaxy 8 / PC)Operating System( Android Oreo, Windows 10) My Question or Issue Hello, this morning I received 2 e-mails that I didnt ask for.1 - "We're gathering your Spotify personal data"Looks like that this...

  • Newbie
  • Plan Premium Country  Brazil Device ( Samsung Galaxy 8 / PC) Operating System ( Android Oreo, Windows 10)   My Question or Issue  Hello, this morning I received 2 e-mail...
  • Billy-J
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prenumation

PlanFree/PremiumCountry My Question or Issue Hej jag skulle fylla på mitt Spotify konto via Swedbank och ” logga in” med Facebook men det har dragits pengar i alla omgångar som jag har försökt att lyckats men har fortfarande inte free och det har dra...

  • Newbie
  • Plan Free/Premium Country     My Question or Issue   Hej jag skulle fylla på mitt Spotify konto via Swedbank och ” logga in” med Facebook men det har dragits pengar i alla omgån...
  • SergioDavid
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Another persons name is on my account

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows My Question or Issue On the upper right of the Spotify Player is shows the name of someone I do not know. It says JenicaLee Rosete. My account is NOT connected to Facebook, I have cleared ...

  • Casual Listener
  • Plan Premium Country USA   Device Desktop PC Operating System Windows   My Question or Issue  On the upper right of the Spotify Player is shows the name of someone I do not ...
  • cvlf_0-tspfbs
  • Casual Listener
  • 518 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 518 Views
  • 3 replies
  • 0 likes

Password Change

My Question or Issue HiI am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Possibly my account was hacked or something else. I don't remember my pasword to...

  • Newbie
  •     My Question or Issue  Hi I am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Poss...
  • Loxer
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

Spotify with facebook, old profile pic (with ex)

I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlists etc. But the dicover weekly image annoys me as its a ...

  • Casual Listener
  • I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlis...
  • Loxer
  • Spotify Star
  • 976 Views
  • 6 replies
  • 0 likes
  • Account
  • 976 Views
  • 6 replies
  • 0 likes

Can i add my friends in my spotify family subscription?

I am planning to get a family subscription but none of my family use Spotify. Can I add my friends instead?

  • Newbie
  • I am planning to get a family subscription but none of my family use Spotify.  Can I add my friends instead? 
  • mariajoseluva
  • Music Fan
  • 18171 Views
  • 4 replies
  • 1 likes
  • Premium
    Subscription
  • 18171 Views
  • 4 replies
  • 1 likes

going from solo to family

PlanPremiumCountry AustraliaDeviceiphone6(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My family recently bought the family plann and i was wondering how i can connect my old spotify to it so i dont lose all of my songs?

  • Newbie
  • Plan Premium Country  Australia Device iphone6 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My family recently bought the family plann and i was wonder...
  • mariajoseluva
  • Music Fan
  • 1508 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1508 Views
  • 2 replies
  • 0 likes

I want to change my country from UK to Australia while still in UK.

Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?

  • Newbie
  • Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?
  • mariajoseluva
  • Music Fan
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes

No permite a mi familiar aceptar mi invitacion a premium familiar

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue No me permite que un familiar acepte mi invitación a premium familiar a pesar de vivir en el mismo domicilio. Alguien podría ayudarme?

  • Newbie
  • Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  No me permite que un familiar acepte mi invitación a premium f...
  • mariajoseluva
  • Music Fan
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
  • 291 Views
  • 1 replies
  • 0 likes

Solved!! Idk if my Account is hacked, Deleted, Or if I’m using wrong info.

PlanPremiumCountry United StatesDevice(iPhone 7+Operating System(iOS 10) My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve loved it. It’s been awesome for the past 3 days. But I just woke up to go to work t...

  • Visitor
  • Plan Premium Country  United States Device (iPhone 7+ Operating System (iOS 10)   My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve love...
  • Billy-J
  • Spotify Star
  • 366 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 366 Views
  • 4 replies
  • 0 likes

Analytics - Submit a song from your upcoming release.

Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says: There, you’ll have the option of selecting one unreleased song for playlist consideration and submitting it to our te...

  • Songwriter
  • Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says:   There, you’ll have the option of select...
  • Wardco
  • Songwriter
  • 1929 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 1929 Views
  • 4 replies
  • 0 likes

My MacBook Pro shows up TWICE as offline device. How can I get rid of one of them

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating SystemOS X 10.13.6 My Question or IssueMy MacBook Pro shows up TWICE as offline device. How can I get rid of this one of them in order to not hit the 3 device limit?

  • Casual Listener
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System OS X 10.13.6   My Question or Issue My MacBook Pro shows up TWICE as offline device. How can I get...
  • Billy-J
  • Spotify Star
  • 659 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 659 Views
  • 5 replies
  • 0 likes