Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
a month ago
ribezaz
Spotify Star
9942 Views
3 replies
9 likes
Security

9942 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
imksa
Newbie
494424 Views
981 replies
112 likes
Account

494424 Views
981 replies
112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1214060 Views
119 replies
117 likes
Account

1214060 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122721 Views
72 replies
12 likes
Account
Login
Premium

122721 Views
72 replies
12 likes

Superuser Contribution My wife has lost access to her premium account

My wife has been getting signed out of her Spotify account, and when she reset her password to get back in, she was greeted with a brand new free account. I know the profile is still there as I follow it (gigglyshanks) she just doesn't have access to...

Joelfakelastnam
Visitor
My wife has been getting signed out of her Spotify account, and when she reset her password to get back in, she was greeted with a brand new free account. I know the profile is still there as I follo...
2019-03-09 12:43:54 PM
2019-03-10 11:56:44 AM
Guido
Spotify Legend
503 Views
2 replies
0 likes
Account
Login
Premium

503 Views
2 replies
0 likes

I can't link my spotify account to my playstation.

Hello. First of all I have to ask you to bear with me for a while, this isn't the typical problem, so please hear me out. A couple of years ago, a STRANGER created me an spotify account. He claimed that he would use an offer somewhat related to PlayS...

themaninthecab
Casual Listener
Hello. First of all I have to ask you to bear with me for a while, this isn't the typical problem, so please hear me out. A couple of years ago, a STRANGER created me an spotify account. He ...
2019-03-05 8:10:56 PM
2019-03-10 1:31:46 AM
Jose_M
Spotify Star
1069 Views
5 replies
0 likes
Account
Security

1069 Views
5 replies
0 likes

Account locked

PlanPremiumCountrysingapore Hi, so basically i got logged out and tried to log back in, only for them to say i have to reset my password, which i tried by clicking on the direct link provided. Typing my email in the reset gave me a error saying 'The ...

gordonlsj
Casual Listener
Plan Premium Country singapore Hi, so basically i got logged out and tried to log back in, only for them to say i have to reset my password, which i tried by click...
2019-03-07 1:56:54 PM
2019-03-10 1:07:10 AM
Jose_M
Spotify Star
3343 Views
6 replies
1 likes
Account
Login

3343 Views
6 replies
1 likes

I want to get premium, but the credit card won't get accepted. Help?

PlanFreeCountryParaguayDeviceHuawei Y7 2018Operating SystemAndroid OreoMy Question or IssueSo, I just created my account and wanted to start my free 30 day trial right away, I entered my credit card info, but for some reason it won't go through, I tr...

CruzJ
Casual Listener
Plan Free Country Paraguay Device Huawei Y7 2018 Operating System Android Oreo My Question or Issue So, I just created my account and wanted to start my free 30 day trial right away,...
2019-03-09 6:59:05 PM
2019-03-09 10:09:24 PM
Brunelicia
Community Legend
480 Views
5 replies
1 likes
Premium
Subscription

480 Views
5 replies
1 likes

Solved!! Facebook account problem

Hello, i've got problem with my spotify facebook account. I had my account connected with facebook but last time i created spotify account for my family and accidentally I connected it with my facebook account which was connected to my first account,...

Tost123
Casual Listener
Hello, i've got problem with my spotify facebook account. I had my account connected with facebook but last time i created spotify account for my family and accidentally I connected it with my facebo...
2019-03-09 9:04:35 PM
2019-03-09 9:26:29 PM
Tost123
Casual Listener
532 Views
1 replies
0 likes
Account

532 Views
1 replies
0 likes

Prélèvent Premium et Family

Je suis débitée chaque mois de Spotify Premium (9,99€) et Spotify Family (14,99€). Comment faire pour n’etre Prélevée que de Spotify Family? Merci PlanPremium/FamilyCountryFranceDeviceIPhone 6sOperating SystemIOS

user-removed
Visitor
Je suis débitée chaque mois de Spotify Premium (9,99€) et Spotify Family (14,99€). Comment faire pour n’etre Prélevée que de Spotify Family? Merci Plan Premium/Family Country France Devi...
2019-03-09 5:07:47 PM
2019-03-09 5:57:26 PM
Brunelicia
Community Legend
350 Views
1 replies
0 likes
Premium

350 Views
1 replies
0 likes

Superuser Contribution Borrar mi cuenta permanente

Hola, quiero borrar mi cuenta permanentemente, el problema es que al momento de tratar de dar clic en el link para poder llenar el formulario me manda de nuevo a la pagina de incio, ademas, no tengo la mas minima idea de como ponerme en contacto con ...

user-removed
Visitor
Hola, quiero borrar mi cuenta permanentemente, el problema es que al momento de tratar de dar clic en el link para poder llenar el formulario me manda de nuevo a la pagina de incio, ademas, no tengo ...
2019-03-08 4:07:03 AM
2019-03-09 4:45:31 PM
Katerina
Spotify Legend
799 Views
1 replies
0 likes

799 Views
1 replies
0 likes

Can't connect Facebook

Can't reconnect a new Facebook accountPlanStudent PremiumCountryLithuaniaDeviceAllOperating SystemWindows 10 My Question or Issue Hi there, the situation is as follows: quite some time ago I removed the Facebook account I registered to Spotify with. ...

Rytuklis
Casual Listener
Can't reconnect a new Facebook account Plan Student Premium Country Lithuania Device All Operating System Windows 10 My Question or Issue Hi there, the situation is as follows...
2019-03-07 1:25:45 PM
2019-03-09 3:06:31 PM
Jose_M
Spotify Star
1143 Views
3 replies
0 likes
Account

1143 Views
3 replies
0 likes

My account has been hacked.

My account has been hacked. At the same time, my username was changed. I unsubscribed from Premium due to this. I am now on the Free Plan, but it continues. I've changed my password and am out of ideas how to prevent this. I'm looking for any advice ...

melaniecons
Visitor
My account has been hacked. At the same time, my username was changed. I unsubscribed from Premium due to this. I am now on the Free Plan, but it continues. I've changed my password an...
2019-03-08 7:43:06 PM
2019-03-09 2:06:29 PM
xoholo
Composer
881 Views
2 replies
0 likes
Security

881 Views
2 replies
0 likes

Superuser Contribution My old email is deleted, know i cant change account

I don't know how to use this tip, cause everytime i click at it, it just send me to my own account. I dont know how i create a new account, with my new email, and the old email is deleted. Tip: If you no longer have access to the registered email add...

92ca
Newbie
I don't know how to use this tip, cause everytime i click at it, it just send me to my own account. I dont know how i create a new account, with my new email, and the old email is deleted. Tip...
2018-03-06 9:08:24 PM
2019-03-09 10:45:34 AM
Katerina
Spotify Legend
563 Views
1 replies
0 likes

563 Views
1 replies
0 likes

Superuser Contribution Google-Home does NOT connect to my Spotify Account

After completing step 7 to link GoogleHome app to my Spotify account (once it has identified it correctly), specifically after the step where it says "Tap OKAY to confirm", it takes me to a blank page and nothing happens. I tried installing, reinstal...

Sin3
Newbie
After completing step 7 to link GoogleHome app to my Spotify account (once it has identified it correctly), specifically after the step where it says "Tap OKAY to confirm", it takes me to a blank pag...
2018-03-10 12:07:49 PM
2019-03-09 10:37:47 AM
Katerina
Spotify Legend
640 Views
1 replies
0 likes
Account

640 Views
1 replies
0 likes

Accounts won't sync

Hello, some of the songs I have on my mobile won't play or even show up on desktop version. For example, I can play all the songs by Chance the Rapper on my phone but I can't play any of them on my desktop version. I have premium subscription for ind...

liquidspacie
Visitor
Hello, some of the songs I have on my mobile won't play or even show up on desktop version. For example, I can play all the songs by Chance the Rapper on my phone but I can't play any of them on my d...
2019-03-08 12:47:11 AM
2019-03-09 8:50:13 AM
OneByBoo
Roadie
393 Views
1 replies
0 likes
Account
Other

393 Views
1 replies
0 likes

Deleted old email and dont know password

I deleted my email a loooong time ago, that I created for my spotify account and created a new one. But now I'm trying to log into hulu that is connected with my spotify account and I can't because I don't remember my password but I also can't reset ...

Missilymoomoo
Newbie
I deleted my email a loooong time ago, that I created for my spotify account and created a new one. But now I'm trying to log into hulu that is connected with my spotify account and I can't because I...
2018-01-04 3:53:11 AM
2019-03-08 12:32:19 AM
Noah
Spotify Star
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Can't remember password + e-mail does not work

Hi, I stupidly logged out of my Spotify account on my Macbook. Now I can not remember my password and the e-mail I have used to my account is no longere valid. Any tips?

sofiehogh
Newbie
Hi, I stupidly logged out of my Spotify account on my Macbook. Now I can not remember my password and the e-mail I have used to my account is no longere valid. Any tips? 🙂
2018-01-05 10:50:26 PM
2019-03-08 12:29:14 AM
Noah
Spotify Star
451 Views
1 replies
1 likes

451 Views
1 replies
1 likes

You got to be kiddin'!? Absolutely absurd app behavior.

This is ridiculous! I am not the first to demand a solution but hopefully the last! Please take this seriously and update your app or add features on your web interface, as the way things are now you are pissing off customers who use the offline feat...

clgberg
Newbie
This is ridiculous! I am not the first to demand a solution but hopefully the last! Please take this seriously and update your app or add features on your web interface, as the way things are now you...
2018-02-09 8:08:24 PM
2019-03-08 12:05:33 AM
Noah
Spotify Star
507 Views
1 replies
0 likes
Login

507 Views
1 replies
0 likes

Forgot Password For Spotify- Email registered to an old email account that I cant access

Hi,I do not know my password to login to Spotify and to create a new password it is sending the renew password process to an old email that i no longer have access to. What are my options? Thank you, Kayla

Kayla_Shriver
Newbie
Hi, I do not know my password to login to Spotify and to create a new password it is sending the renew password process to an old email that i no longer have access to. What are my options? ...
2018-02-28 9:05:50 PM
2019-03-08 11:24:20 PM
Noah
Spotify Star
558 Views
1 replies
0 likes
Account

558 Views
1 replies
0 likes

Solved!! Log in every time

PlanPremiumCountry Germany My Question or Issue Every time I start my computer or phone, i have to log in in my spotify app once again

Flo910
Casual Listener
Plan Premium Country Germany My Question or Issue Every time I start my computer or phone, i have to log in in my spotify app once again
2019-03-06 2:56:27 PM
2019-03-08 9:51:15 PM
Flo910
Casual Listener
1902 Views
2 replies
0 likes
Premium

1902 Views
2 replies
0 likes

Made for you dosent seem to work.

PlanPremiumCountryIndiaDeviceAndroid, Dell InspironOperating SystemAndroid, Ubuntu My Question or Issue Well i had created a new account on spotify and on the home screen i was asked to select my preferences like artist i like and all. I directly mov...

salil2008
Visitor
Plan Premium Country India Device Android, Dell Inspiron Operating System Android, Ubuntu My Question or Issue Well i had created a new account on spotify and on the home scr...
2019-03-08 12:16:39 PM
2019-03-08 9:37:42 PM
Noah
Spotify Star
543 Views
1 replies
0 likes
Account
Premium

543 Views
1 replies
0 likes

Help me?

PlanFreeCountryEgyptDevicePCOperating SystemWin 10My Question or IssueI am a YouTube gamer, I record videos, due to the limitations of my computers performance, I use an optimized recorder that records all the audio on my device, I play spotify while...

user-removed
Visitor
Plan Free Country Egypt Device PC Operating System Win 10 My Question or Issue I am a YouTube gamer, I record videos, due to the limitations of my computers performance, I use an optimized r...
2019-03-08 6:30:52 PM
2019-03-08 8:01:43 PM
Noah
Spotify Star
362 Views
1 replies
0 likes
Other

362 Views
1 replies
0 likes

Solved!! Acc can't get linked

PlanPremiumCountry BoliviaDevicePCOperating SystemWindows 10 My Question or IssueWelp, I've been trying to link my Spotify account to my Discord account but it won't let me. Once I click on "Accept" at the moment of link accounts it shows me this err...

IIShepard
Casual Listener
Plan Premium Country Bolivia Device PC Operating System Windows 10 My Question or Issue Welp, I've been trying to link my Spotify account to my Discord account but it won't let...
2019-03-07 9:04:51 PM
2019-03-08 6:47:33 PM
osornios
Spotify Star
1296 Views
3 replies
0 likes
Account
Other

1296 Views
3 replies
0 likes

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