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adding a family member

adding a family member

so I just upgraded to the member +1 plan but when my boyfriend opens the link in his email it takes him to a page that says he can't join the family plan.
he signed into my account and uses my music when I'm not on Spotify but why can't he create his own page when I sent him the invite????
it's so annoying and I'm ready to cancel and go to a different provider
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2 Replies

Hi there,

 

Is your boyfriend on Premium? If yes, you will not be able to add him because you can only invite people if they are currently on Free.

 

You may also want to check Spotify family FAQ for more info.

 

Take care,

 

Winjie

HI. I have the same problem on inviting my boyfriend to get into famliar plan. His plan is free, so what he cannot enter ? is it necessary to change his email ?

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