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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294331 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542338 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129806 Views
74 replies
12 likes
AYUDA!! Tuve que desinstalar de mi iphone spotify y cuando volví a instalarlo quiero volver a loguearme con mi cuenta de FB y me indica que ya autorice la cuenta anteriormente y no me deja continuar. Desasocie Spotify de mi cuenta de FB cambie la con...
AYUDA!! Tuve que desinstalar de mi iphone spotify y cuando volví a instalarlo quiero volver a loguearme con mi cuenta de FB y me indica que ya autorice la cuenta anteriormente y no me deja continuar....
Spotify Star
538 Views
3 replies
0 likes
I stupidly linked my husbands username/password to my sons cell number, now I can't seem to figure out how to fix it. Now I can't fix my husbands account as his username is linked to my son. aaahhh can anyone help?Rogers was NO help when I tried the ...
I stupidly linked my husbands username/password to my sons cell number, now I can't seem to figure out how to fix it. Now I can't fix my husbands account as his username is linked to my son. aa...
Community Legend
203 Views
1 replies
0 likes
Hi there, I wanted to update my bank account, to change my direct debit. It had the text that it'd charge the 0.01 and it actually charged a full month which wasn't returned. My bad too, for thinking the 9.99 would surely be an error, so I shouldn't ...
Hi there, I wanted to update my bank account, to change my direct debit. It had the text that it'd charge the 0.01 and it actually charged a full month which wasn't returned. My bad too, for...
Spotify Star
644 Views
3 replies
0 likes
Like many people, I'm having trouble logging in with Facebook. I only use the web player at play.spotify.com on my computer. I've read several threads and nothing seems to work for me. Please help.
Like many people, I'm having trouble logging in with Facebook. I only use the web player at play.spotify.com on my computer. I've read several threads and nothing seems to work for me. Please help.
Spotify Star
367 Views
3 replies
0 likes
Had an account in the USA, now back in Canada and want to get premium and can't because the region won't change to canada so it says invalid postal code for my payment.
Had an account in the USA, now back in Canada and want to get premium and can't because the region won't change to canada so it says invalid postal code for my payment.
Community Legend
226 Views
1 replies
0 likes
First i choosed a 1 month trial for premium for family and I have add other new account to it. But after one week it change to free seesion with advertisement. Then I have tried to updated my account to premium family paying with three diferent credi...
First i choosed a 1 month trial for premium for family and I have add other new account to it. But after one week it change to free seesion with advertisement. Then I have tried to updated my account...
Community Legend
192 Views
1 replies
0 likes
Hi, My wife and myself have recently moved from Malta to Spain. Upon changing all our active subscriptions to reflect this, I noticed the Family subscription and opted for that. I have set this up on my account (this one) and got her to cancel her su...
Hi, My wife and myself have recently moved from Malta to Spain. Upon changing all our active subscriptions to reflect this, I noticed the Family subscription and opted for that. I h...
Casual Listener
775 Views
3 replies
0 likes
Noticed I'd been charged £14.99, rather than £9.99 this month.Then noticed I seem to have a family account active with:&listed as being "in my family". They aren't.Password reset and all that, and just off to paypal to reject the payment. *Surely* th...
Noticed I'd been charged £14.99, rather than £9.99 this month. Then noticed I seem to have a family account active with: <snip email> & <snip email> listed as being "in my family...
Casual Listener
960 Views
2 replies
0 likes
I am sitizen ofUkraine. But when I was registering, i was in working trip in Poland. So spotify for some reasone decide that I am polish, what is not true. Now I back to ukraine and want to loggin to my account. But it gives me an error that my 'coun...
I am sitizen ofUkraine. But when I was registering, i was in working trip in Poland. So spotify for some reasone decide that I am polish, what is not true. Now I back to ukraine and want to loggin to...
Newbie
397 Views
2 replies
0 likes
I've just changed the password of my account and now won´t allow me to log in on the mobile nor the pc app, buen when I try to log in on the internet browser it logs in, so i don't know what to do 'cuz i dont want to log in using facebook.
I've just changed the password of my account and now won´t allow me to log in on the mobile nor the pc app, buen when I try to log in on the internet browser it logs in, so i don't know what to do 'c...
Spotify Legend
214 Views
1 replies
0 likes
I have two facebook accounts and I want to switch my spotify account over to my other facebook account so I can deactivate my other fb account. How do I transfer my current spotify account to my other fb account?
I have two facebook accounts and I want to switch my spotify account over to my other facebook account so I can deactivate my other fb account. How do I transfer my current spotify account to my othe...
Casual Listener
422 Views
2 replies
1 likes
I am from Argentina and I am paing for premium suscrpition. Today I enter to change it to the family plan and in mi account says that i am not paying. Why? I do not want to pay it again beacuase maybe it will chargeed it both times.
I am from Argentina and I am paing for premium suscrpition. Today I enter to change it to the family plan and in mi account says that i am not paying. Why? I do not want to pay it again beacuase mayb...
Music Fan
290 Views
1 replies
0 likes
Hey. I get billed 12.99 EUR every month, but I don't know why. I currently have Spotify Free, and therefore should pay nothing at all. Unless there's an other account attached to my credit card, of course. Could you guys help me finding that out? I s...
Hey. I get billed 12.99 EUR every month, but I don't know why. I currently have Spotify Free, and therefore should pay nothing at all. Unless there's an other account attached to my credit card,...
Spotify Star
359 Views
3 replies
0 likes
Hi, Here in Brazil our banks let you create a virtual card to shop online. You can create a virtual card bound to your physical main card (new number, cvv and expiration). There's security mesurements you can set like how many purchases can be made i...
Hi, Here in Brazil our banks let you create a virtual card to shop online. You can create a virtual card bound to your physical main card (new number, cvv and expiration). ...
3502 Views
0 replies
2 likes
I keep loosing my offline lists. I got premium. I've been charged and my status is premium. But time to time i need to redownload all my musics to listen to them in offline mod. WHY?!
I keep loosing my offline lists. I got premium. I've been charged and my status is premium. But time to time i need to redownload all my musics to listen to them in offline mod. WHY?!
Music Fan
264 Views
3 replies
0 likes
I had my iTunes account hooked up to my account and at some stage my iTunes account ran out of funds, so obviously Spotify stopped working too. I have recently put money onto my iTunes account but I can't seem to figure out how to resubscribe to Prem...
I had my iTunes account hooked up to my account and at some stage my iTunes account ran out of funds, so obviously Spotify stopped working too. I have recently put money onto my iTunes account but I ...
Community Legend
226 Views
1 replies
0 likes
So I'm trying to upgrade to Spotify Family, but it won't let me use a 4 digit security code. The field says enter 3 or 4 digit codes, but it only takes 3 characters. How do I enter a 4 digit code to pay with AmEx?
So I'm trying to upgrade to Spotify Family, but it won't let me use a 4 digit security code. The field says enter 3 or 4 digit codes, but it only takes 3 characters. How do I enter a 4 digit code to ...
Newbie
752 Views
4 replies
3 likes
HiI received a gift card, but i can not activate it on the Spotify app because I can only pay with a bank card.What should I do?
Hi I received a gift card, but i can not activate it on the Spotify app because I can only pay with a bank card. What should I do?
Spotify Star
184 Views
1 replies
0 likes
I have recently deactivated Facebook which is the account I have paid for Spotify premium on so now when I log into my normal Spotify only account, I'm stuck with the free version again. Is there a way to use my Spotify premium without deactivating m...
I have recently deactivated Facebook which is the account I have paid for Spotify premium on so now when I log into my normal Spotify only account, I'm stuck with the free version again. Is there a w...
Spotify Star
223 Views
1 replies
0 likes
Hi, I just checked that my Spotify is free account now, but i paid it in 06/2016, in my account settings I saw that they can't identify my payment. I have my CC extract to prove that. I need some help with this, because its paid but its on free becau...
Hi, I just checked that my Spotify is free account now, but i paid it in 06/2016, in my account settings I saw that they can't identify my payment. I have my CC extract to prove that. I need...
Casual Listener
464 Views
2 replies
0 likes
