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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80435 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653910 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734390 Views
18 replies
29 likes
Hola,Acabo de adquirir una cuenta Premium a través de la nueva oferta de 3 meses por 9,99 €. Sin embargo, en la factura consta como que solo he comprado un mes por este precio, y en mi cuenta figura que la subscripción se renovará dentro de un mes, p...
Hola, Acabo de adquirir una cuenta Premium a través de la nueva oferta de 3 meses por 9,99 €. Sin embargo, en la factura consta como que solo he comprado un mes por este precio, y en mi cuenta figur...
Newbie
1018 Views
5 replies
3 likes
Hi, I tried to change my bankaccount on spotify. I Think it I made an misstake because a got een email welcoming me for a premium account. So now there has been an withdrawal from both my bankingaccounts. I tried to contact support in the Netherlands...
Hi, I tried to change my bankaccount on spotify. I Think it I made an misstake because a got een email welcoming me for a premium account. So now there has been an withdrawal from both my ba...
Roadie
601 Views
2 replies
0 likes
I was trying to get premium for my Spotify. I have done selecting globe on payment options and inputting my globe number correctly and clicked continue.My page would then be directed to the pin. But upon waiting for hours and trying again then waitin...
I was trying to get premium for my Spotify. I have done selecting globe on payment options and inputting my globe number correctly and clicked continue. My page would then be directed to the pin. ...
417 Views
0 replies
0 likes
Hey Two months ago I cancelled my premium subscription, but I'm still getting charged for it. It's not like I have the free spotify now, because I still have premium. Now I tried again, but does anybody know why I can't unsubscripe? If anybody knows,...
Hey Two months ago I cancelled my premium subscription, but I'm still getting charged for it. It's not like I have the free spotify now, because I still have premium. Now I tried again,...
Music Fan
255 Views
1 replies
0 likes
Buenas, Me han cobrado 9.99 cuando me deberían de haber cobrado 0.99 por los tres meses, oferta que existe actualmente. En la suscripcion si que pone que la tengo hasta septiembre. Saludos,Jorge.
Buenas, Me han cobrado 9.99 cuando me deberían de haber cobrado 0.99 por los tres meses, oferta que existe actualmente. En la suscripcion si que pone que la tengo hasta septiembre. ...
197 Views
0 replies
0 likes
My account of missjamball has been stolen, the password and email having been changed yesterday or today. I am a premium user, I have searched everywhere on Spotify for some kind of direct contact and have not found one, instead being directed to Com...
My account of missjamball has been stolen, the password and email having been changed yesterday or today. I am a premium user, I have searched everywhere on Spotify for some kind of direct contact an...
Casual Listener
439 Views
2 replies
0 likes
Hi. We have been trying to sort out country location issue for a while. We have followed all suggestions you have mentioned on website, but none work. We have even deleted accounts and started up new ones to solve the problem, but it still registers ...
Hi. We have been trying to sort out country location issue for a while. We have followed all suggestions you have mentioned on website, but none work. We have even de...
228 Views
0 replies
0 likes
I de-activated the auto payment for spotify.Then i paid for another month via Apple Store.I see the right payment and dates of activity (6 Jul 2016) but i can't use spotify in every platform.I have a red message saying "Premium in pause".But payment ...
I de-activated the auto payment for spotify. Then i paid for another month via Apple Store. I see the right payment and dates of activity (6 Jul 2016) but i can't use spotify in every platform. I ...
265 Views
0 replies
0 likes
I had a pop up on my phone this morning saying someone my account had been opened elsewhere so I logged out to change my password (no-one else knows this) and now I logged back in using the Facebook login and all of my songs etc are gone and I no lon...
I had a pop up on my phone this morning saying someone my account had been opened elsewhere so I logged out to change my password (no-one else knows this) and now I logged back in using the Facebook ...
Not applicable
541 Views
2 replies
0 likes
Hi i cant activate my premium account. I just got the line from the previous week and still cant activate the account. Im connecting using facebook. Please assisg me
Hi i cant activate my premium account. I just got the line from the previous week and still cant activate the account. Im connecting using facebook. Please assisg me
300 Views
0 replies
0 likes
Hi, I have paid for premium and have a receipt for 03/06/16 and yet it says I have not payed and would i like to downgrade! I dont want to downgrade, just to get what I have been paying for. Please help if you can, I cannot find anyone to call or ema...
Hi, I have paid for premium and have a receipt for 03/06/16 and yet it says I have not payed and would i like to downgrade! I dont want to downgrade, just to get what I have been pa...
307 Views
0 replies
0 likes
I tried to get the 99 cents three month premium trial but it said I was currently in a free seven day trial, but i didnt want to wait any longer so I wanted to go straight into 3 month one, but when i ugraded it said it was going to start charging me...
I tried to get the 99 cents three month premium trial but it said I was currently in a free seven day trial, but i didnt want to wait any longer so I wanted to go straight into 3 month one, but when ...
390 Views
0 replies
0 likes
I've joined my husband's account through a Family Sharing code. His account is for Hong Kong. My account shows as US, and I am unable to change the country. I've gone to the billing area of my new account to change country, but I don't want to enter ...
I've joined my husband's account through a Family Sharing code. His account is for Hong Kong. My account shows as US, and I am unable to change the country. I've gone to the billing area of...
Newbie
226 Views
1 replies
0 likes
I am using a temporary account to post this. Today at some point all of my devices logged out of spotify and I can no longer log into Spotify on any device. I paid for a 1 year premium subscription and am about 3 months into it.My username and passwo...
I am using a temporary account to post this. Today at some point all of my devices logged out of spotify and I can no longer log into Spotify on any device. I paid for a 1 year premium subsc...
Community Legend
273 Views
1 replies
0 likes
Hi I cancelled my subscription on the 04/06/2016 but I still got charged on my PayPal account on the 07/06/2016 how do I get my money back? Toby
Hi I cancelled my subscription on the 04/06/2016 but I still got charged on my PayPal account on the 07/06/2016 how do I get my money back? Toby
282 Views
0 replies
1 likes
i need help! I just make the payment, there was a charge on my card over my access is still free!
i need help! I just make the payment, there was a charge on my card over my access is still free!
158 Views
0 replies
0 likes
I want to delete an account, because it iwas created with my facebook and I forgot and created another one and bought premium on this new one, but I cant link my facebook, only if the old account (wich is free) is deleted.
I want to delete an account, because it iwas created with my facebook and I forgot and created another one and bought premium on this new one, but I cant link my facebook, only if the old accoun...
213 Views
0 replies
0 likes
I've paid for the Spotify 3-months for $.99 and it still shows me as a free user. I've done all the troubleshooting already and it's still not helping. I've checked on all my accounts that I used and there is no premium. I looked at my transactions a...
I've paid for the Spotify 3-months for $.99 and it still shows me as a free user. I've done all the troubleshooting already and it's still not helping. I've checked on all my accounts that I used and...
162 Views
0 replies
0 likes
I used to have Spotify that was created with my Facebook, but now I have a premium account through a family plan that I want to link with my old account because all my saved music is on my Facebook-created account.I've already tried to "connect with ...
I used to have Spotify that was created with my Facebook, but now I have a premium account through a family plan that I want to link with my old account because all my saved music is on my Facebook-c...
Newbie
416 Views
1 replies
0 likes
