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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9812 Views
  • 3 replies
  • 9 likes
  • Security
  • 9812 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491789 Views
  • 981 replies
  • 111 likes
  • Account
  • 491789 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213351 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213351 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122373 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122373 Views
  • 72 replies
  • 12 likes

Two e-mail adresses linked to one spotify-account

Hello! I just bought spotify-premium and the receipt was sent to my old e-mail. Problem is, that I cant log in there because hotmail says my e-mail is hacked. Also, I can't change my e-mail adress because spotify says it is already used. So, I can't ...

  • Newbie
  • Hello! I just bought spotify-premium and the receipt was sent to my old e-mail. Problem is, that I cant log in there because hotmail says my e-mail is hacked. Also, I can't change my e-mail adress be...
  • EthanS1
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 206 Views
  • 1 replies
  • 0 likes

Bluesound and Spotify Family

I have two Bluesound Node players. Mainly it is my iPhone being used as the remote control.Today it is only me in the family having a Spotify subscription, meaning that same music must be played on both Node-players and if I want to use the iPhone fo...

  • Newbie
  • I have two Bluesound Node players. Mainly it is my iPhone being used as the remote control. Today it is only me in the family having a Spotify subscription, meaning that same music must be played on...
  • 388 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 388 Views
  • 0 replies
  • 0 likes

Please help with Facebook account

Hi i have som problem. I have my spotify prenium on my old facebook account, now I want to switch to my new facebook account becaus I want to delete my old. Is there any way to do it? I just have paid to have prenium this month so i dont want to loos...

  • Visitor
  • Hi i have som problem. I have my spotify prenium on my old facebook account, now I want to switch to my new facebook account becaus I want to delete my old.  Is there any way to do it? I just h...
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! bought 3 months premium

On june the 9th, I bought the special premium offer which was $12.99 for 3 months, but it was cancelled after one month. saying that i need to update my payment details. Why? and is there any way i can contact spotify to solve the problem??

  • Newbie
  • On june the 9th, I bought the special premium offer which was $12.99 for 3 months, but it was cancelled after one month. saying that i need to update my payment details. Why? and is there any way i c...
  • kbrooksc
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 286 Views
  • 1 replies
  • 0 likes

Listen on spotify in Serbia on work / semester?

Now I didn't know that spotify was not avalible in Serbia before going. So download alot of music is not an alternative. Is there a legal way to actually access my music?! Without using VPN!I have a premium account!

  • Newbie
  • Now I didn't know that spotify was not avalible in Serbia before going.   So download alot of music is not an alternative.     Is there a legal way to actually access my music?! W...
  • ddjogic93
  • Newbie
  • 1425 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 1425 Views
  • 2 replies
  • 0 likes

Solved!! Password problem (just in apps)

Hello, I changed mobile phone and tried to install and to use my Spotify but I can't access. "Error 3" I can access ion the website and my account but I can't access on my Android App and on my Mac App. Someone know how to do it? Thank you

  • Casual Listener
  • Hello,   I changed mobile phone and tried to install and to use my Spotify but I can't access.   "Error 3"   I can access ion the website and my account but I can't access on my ...
  • federicapams
  • Casual Listener
  • 304 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 304 Views
  • 2 replies
  • 0 likes

Solved!! Paid $12.99 for 3 months of Subscription, cancelled after one.

On the 9th of June I bought a special which was $12.99 for 3 months, but it was cancelled after one month. Why?

  • Casual Listener
  • On the 9th of June I bought a special which was $12.99 for 3 months, but it was cancelled after one month. Why?
  • EthanS1
  • Community Legend
  • 404 Views
  • 3 replies
  • 0 likes
  • Premium
  • 404 Views
  • 3 replies
  • 0 likes

I pay Premium and when travelling is not working

During my travel Im not able to log in into the app, what is wrong?

  • Visitor
  • During my travel Im not able to log in into the app, what is wrong?
  • EthanS1
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 147 Views
  • 1 replies
  • 0 likes

cannot login to spotify

Hey, Having issues logging into Spotify. I am either getting a Error 404 or login failed : You've already created an account with this address (but I'm just trying to login not create a new account). Have already deleted and reinstalled with no succe...

  • Newbie
  • Hey,   Having issues logging into Spotify. I am either getting a Error 404 or login failed : You've already created an account with this address (but I'm just trying to login not create a new ...
  • EthanS1
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • Login
  • 215 Views
  • 1 replies
  • 0 likes

cancelled my subscription last month,but still getting charged !

hey team,i believe I had cancelled my premium subscription last month and continue as a free user, yet still got charged $11.99 of my paypal, i just re-cancelled it again, can i have my money refund back asap?? thanks

  • Newbie
  • hey team, i believe I had cancelled my premium subscription last month and continue as a free user, yet still got charged $11.99 of my paypal, i just re-cancelled it again, can i have my money ...
  • EthanS1
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Solved!! Username is Numbers, No Notifications

Recently my Windows desktop app has started showing my username as numbers. Also my Bell notifications icon has dissapeared so I can no longer keep track of new albums etc from my artists. On my phone my name shows up correctly but I cant find notifi...

  • Newbie
  • Recently my Windows desktop app has started showing my username as numbers. Also my Bell notifications icon has dissapeared so I can no longer keep track of new albums etc from my artists.   O...
  • EthanS1
  • Community Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
  • 425 Views
  • 1 replies
  • 0 likes

"Can't link account to facebook because another account has already been linked"

Hi! I've been using spotify for several years now. I used to log in straight via facebook, but now I got spotify premium, and for some reason the user id (the number sequence you need if you want to turn your facebook account into premium) didn't sho...

  • Newbie
  • Hi! I've been using spotify for several years now. I used to log in straight via facebook, but now I got spotify premium, and for some reason the user id (the number sequence you need if you want t...
  • jjstar2016
  • Casual Listener
  • 14249 Views
  • 2 replies
  • 0 likes
  • Account
  • 14249 Views
  • 2 replies
  • 0 likes

How can I change my username as a premium member

Hi there, I'm a premium member with a subscription through my mobile phone company, and I need to change my username. I've seen a reply to another post that you can create a new account and have playlists transferred, but how does this work with the ...

  • Newbie
  • Hi there,    I'm a premium member with a subscription through my mobile phone company, and I need to change my username.  I've seen a reply to another post that you can create a new ...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Compte premium piraté

Bonjour, je ne peux plus acceder à mon compte premium mais mes prélèvements continuent... Comment remédier à cela??D avance merci!!!

  • Visitor
  • Bonjour, je ne peux plus acceder à mon compte premium mais mes prélèvements continuent... Comment remédier à cela?? D avance merci!!!
  • acjb5
  • Newbie
  • 586 Views
  • 2 replies
  • 0 likes
  • Security
  • 586 Views
  • 2 replies
  • 0 likes

Getting charged for being on Spotify Free!!!!

Hello, I have been getting charged 11.19$ each month since February 2016 for being on a SPOTIFY FREE account! Why have I been getting charged for something that I have not even subscribed too? I can provide visa statements to prove.My account is aime...

  • Casual Listener
  • Hello,   I have been getting charged 11.19$ each month since February 2016 for being on a SPOTIFY FREE account! Why have I been getting charged for something that I have not even subscribed to...
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

Unable to set Device Password

hey so i use my facebook to loginto spotify but i wanna use my account on some other devices so i read i had to set a device password so iv been trying to do it now for the past hour and i am unable to set the password so i get the email to set the p...

  • Newbie
  • hey so i use my facebook to loginto spotify but i wanna use my account on some other devices so i read i had to set a device password so iv been trying to do it now for the past hour and i am unable ...
  • Maxim
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 272 Views
  • 1 replies
  • 0 likes

Membership

How do I cancel my membership I have tried the thing on the website still won't let me

  • Newbie
  • How do I cancel my membership I have tried the thing on the website still won't let me
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Charged three times when I subscribed today

Today when I upgraded to premium for college students at $4.99 I was charged the amount three times, Instead of the one time I should've been charged. Will this cover the next two months?

  • Casual Listener
  • Today when I upgraded to premium for college students at $4.99 I was charged the amount three times, Instead of the one time I should've been charged. Will this cover the next two months?  
  • user-removed
  • Not applicable
  • 190 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes