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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1672 Views
  • 0 replies
  • 7 likes
  • Security
  • 1672 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446399 Views
  • 970 replies
  • 108 likes
  • Account
  • 446399 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199242 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199242 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108452 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108452 Views
  • 72 replies
  • 11 likes

Cannot connect to Spotify via WIFI - Whats wrong?

Strangest thing happened to me this week. I cannot connect to spotify via WIFI (works fine at work). Its been working fine at home since the last couple of months tho so i have no idea what went wrong. I have no firewalls or antivirus apps so it cann...

  • Visitor
  • Strangest thing happened to me this week. I cannot connect to spotify via WIFI (works fine at work). Its been working fine at home since the last couple of months tho so i have no idea what went wron...
  • 132 Views
  • 0 replies
  • 0 likes
  • Account
  • 132 Views
  • 0 replies
  • 0 likes

family subs. and registering

Hallo, maybe one week ago my two account in spotify family was reseted. Now when I send invitation can register to my family account. Where is problem?

  • Newbie
  • Hallo, maybe one week ago my two account in spotify family was reseted. Now when I send invitation can register to my family account. Where is problem?
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Invalid email

I cannot conect to Spotify, because my old account is linked to an email I do not have anymore.Please assist me how to change email

  • Casual Listener
  • I cannot conect to Spotify, because my old account is linked to an email I do not have anymore. Please assist me how to change email
  • geirruud
  • Casual Listener
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
  • 547 Views
  • 1 replies
  • 0 likes

Problemas para baixar o app

Nao consigo baixar o app. Trava com a mensagem: "IDENTIFICACAO OBRIGATORIA: o organizador da familia (que sou eu) de seu grupo precisa atualizar as informacoes de pagamento dele com um CPF ou CNPJ". Acontece que nao consigo ver e/ou editar a informac...

  • Newbie
  • Nao consigo baixar o app. Trava com a mensagem: "IDENTIFICACAO OBRIGATORIA: o organizador da familia (que sou eu) de seu grupo precisa atualizar as informacoes de pagamento dele com um CPF ou CNPJ". ...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

Paying 3 times and do not get premium

I'm a new user and i would start to use Spotify bc of paying 3 months before new year is cheap, but i paid 3 times fee, i would not get premium what should i do ?

  • Newbie
  • I'm a new user and i would start to use Spotify bc of paying 3 months before new year is cheap, but i paid 3 times fee, i would not get premium what should i do ? 
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Being charged on the 10th of the month and the 30th.

This is the second time I have noticed being doubled charged 14.99 a month. You assured me that you found the error and you corrected it. Mind you I never seen a return on my PayPal. For two months I was only charged once. Now we are back to twice a ...

  • Newbie
  • This is the second time I have noticed being doubled charged 14.99 a month. You assured me that you found the error and you corrected it. Mind you I never seen a return on my PayPal. For two months I...
  • 127 Views
  • 0 replies
  • 0 likes
  • Account
  • 127 Views
  • 0 replies
  • 0 likes

Songs skipping when ad box changes

Hi,I'm having an issue where the songs I'm listening to skip when the ad at the bottom of the web player changes from one ad to another. To be clear, it doesn't skip to another song, repeat the same song, or jump ahead or behind. The issue I'm having...

  • Casual Listener
  • Hi, I'm having an issue where the songs I'm listening to skip when the ad at the bottom of the web player changes from one ad to another. To be clear, it doesn't skip to another song, repeat the sam...
  • 133 Views
  • 0 replies
  • 0 likes
  • Other
  • 133 Views
  • 0 replies
  • 0 likes

Friends account got hacked

Hey everyone,so my friends account got hacked and can not log in or retrieve a new password. Not sure what he can do since Spotify is hard to get a hold of. Any advice on what he should do?

  • Newbie
  • Hey everyone, so my friends account got hacked and can not log in or retrieve a new password. Not sure what he can do since Spotify is hard to get a hold of. Any advice on what he should do? 
  • 139 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 139 Views
  • 0 replies
  • 0 likes

Weird user Name After registration with Spotify Web

Hallo Spotify Community, i Registrated myself with a normal username over Spotify Web like one month Ago. I just noticed that i only can log myself in, when i Use my e-Mail Adress, but not when i use my normal name i registrated with. I just Looked a...

  • Newbie
  • Hallo Spotify Community,   i Registrated myself with a normal username over Spotify Web like one month Ago. I just noticed that i only can log myself in, when i Use my e-Mail Adress, but not w...
  • BoredFish
  • Regular
  • 313 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 313 Views
  • 1 replies
  • 0 likes

Following friends

I'm trying to link my Facebook profile with my Spotify in order to follow friends but it keeps entering me into this click cycle purgatory. How do I link them?

  • Newbie
  • I'm trying to link my Facebook profile with my Spotify in order to follow friends but it keeps entering me into this click cycle purgatory. How do I link them?
  • MauriceMV
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

dos cuentas

hola, disculpa tengo dos cuentas spotify una premium donde no tengo las canciones de mi otra cuenta gratis, esto debido a que me equivoque de cuenta al comprar la premium, desde ya gracias una cuenta esta con kpobleteolivares@gmail.com (premium)y la ...

  • Newbie
  • hola, disculpa tengo dos cuentas spotify una premium donde no tengo las canciones de mi otra cuenta gratis, esto debido a que me equivoque de cuenta al comprar la premium, desde ya gracias   u...
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Profile picture

Hi, I'm an artist. I use "Spotify for artists" to change my profile picture, but recently occurred an error: The icon of my artist profile isn't visible.

  • Newbie
  • Hi, I'm an artist. I use "Spotify for artists" to change my profile picture, but recently occurred an error: The icon of my artist profile isn't visible. 😕
  • ant13
  • Casual Listener
  • 271 Views
  • 2 replies
  • 0 likes
  • Account
  • 271 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium Family Plan Roomate cant join

I made a spotify premium plan for all my roomates and I. It wored for one of them, but for the other, when they click the accept invite link, it redirects them back to the subscription page, doing nothing. please help

  • Casual Listener
  • I made a spotify premium plan for all my roomates and I. It wored for one of them, but for the other, when they click the accept invite link, it redirects them back to the subscription page, doing no...
  • haydee112513
  • Newbie
  • 1103 Views
  • 4 replies
  • 0 likes
  • 1103 Views
  • 4 replies
  • 0 likes

Remove access to spofity in my home.

I uised to have friends with spotify. now i dont. At several points i allowed my former friends with spotify to connect to my home receiver. at first things where fine, bu thten one day myu receiver started switching to and playing spotify on its own...

  • Newbie
  • I uised to have friends with spotify.  now i dont.  At several points i allowed my former friends with spotify to connect to my home receiver.  at first things where fine, bu thten one...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Tenho conta premium mas o site nao me da a opcao de cancelar assinatura

Estou com duas contas premium e quero cancelar uma delas, pois estou sendo cobrada a dois meses dobrado pelo mesmo servico. Mas quando entro no site, no campo de assintura, o site nao reconhece que sou premium e nao me da a opcao de cancelar e a opca...

  • Newbie
  • Estou com duas contas premium e quero cancelar uma delas, pois estou sendo cobrada a dois meses dobrado pelo mesmo servico. Mas quando entro no site, no campo de assintura, o site nao reconhece que s...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Solved!! Becoming a rockstar.

Hi, i wanted to know how did you guys become rockstars because i've been trying to be a rockstar for a while now just because i want to customize my playlists. I am currently a Concert VIP and it says i should be able to change my avatar without face...

  • Music Fan
  • Hi, i wanted to know how did you guys become rockstars because i've been trying to be a rockstar for a while now just because i want to customize my playlists. I am currently a Concert VIP and it say...
  • revexxed
  • Newbie
  • 8400 Views
  • 6 replies
  • 1 likes
  • Other
  • 8400 Views
  • 6 replies
  • 1 likes

Solved!! Cannot pay by mobile!

Hi, I cannot pay with boku no more. I used to now I cannot.I just topped up to buy the spotify 3 month deal. Im on o2.

  • Newbie
  •  Hi, I cannot pay with boku no more. I used to now I cannot. I just topped up to buy the spotify 3 month deal. Im on o2.
  • Lovitawfrost
  • Newbie
  • 890 Views
  • 2 replies
  • 0 likes
  • Premium
  • 890 Views
  • 2 replies
  • 0 likes

a premium subscription taken on the wrong account

i got premium on the wrong account which i was logged in when i bought premium. now i want to merge my free facebook account with my premium account so i still have all my saved songs. or if this is faster: i just want to have my premium subscription...

  • Visitor
  • i got premium on the wrong account which i was logged in when i bought premium. now i want to merge my free facebook account with my premium account so i still have all my saved songs.   or if...
  • Maxim
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 202 Views
  • 1 replies
  • 0 likes

My account keeps getting hacked.

About 4 months ago some weird devices started appearing in my Spotify.Sometimes multiple devices, ranging from ASUS-TOOJ which is on my account as i type this, an Iphone U and so on.To me this issue concerns me, my spotify account is linked to my Fac...

  • Newbie
  • About 4 months ago some weird devices started appearing in my Spotify. Sometimes multiple devices, ranging from ASUS-TOOJ which is on my account as i type this, an Iphone U and so on. To me this is...
  • 193 Views
  • 0 replies
  • 0 likes
  • Other
    Security
  • 193 Views
  • 0 replies
  • 0 likes

annoying problem with my account!

i wanted to create an account and start my spotify journey but it said my email is already taken. i figured i mustve made an account a long time ago and forgot about it, so i hit "i forgot my password" and put my email in there. it said the following...

  • Casual Listener
  • i wanted to create an account and start my spotify journey but it said my email is already taken. i figured i mustve made an account a long time ago and forgot about it, so i hit "i forgot my passwor...
  • annoyed12
  • Casual Listener
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 221 Views
  • 1 replies
  • 0 likes