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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4480 Views
  • 0 replies
  • 9 likes
  • Security
  • 4480 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463872 Views
  • 974 replies
  • 110 likes
  • Account
  • 463872 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205234 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205234 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112984 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112984 Views
  • 72 replies
  • 12 likes

Won't let me put in credit card details

i joined spotify used my free trial loved it and wanted to subscribe but it won't load past this screen and i have no idea what to do.

  • Newbie
  • i joined spotify used my free trial loved it and wanted to subscribe but it won't load past this screen and i have no idea what to do.
  • Lazlogogolak
  • Casual Listener
  • 942 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 942 Views
  • 3 replies
  • 0 likes

No puedo reproducir música de diversos artistas, mientras que otros usuarios sí pueden.

Tengo una cuenta Premiun y hace unos días me ha estado apareciendo un anuncio que dice "Esta canción no está disponible. Si tienes el archivo en el ordenador puedes importarlo". De momento me he percatado de dicho anuncio al intertar reproducir músic...

  • Newbie
  • Tengo una cuenta Premiun y hace unos días me ha estado apareciendo un anuncio que dice  "Esta canción no está disponible. Si tienes el archivo en el ordenador puedes importarlo". De momento me h...
  • 467 Views
  • 0 replies
  • 1 likes
  • 467 Views
  • 0 replies
  • 1 likes

spotify me prohibio mi cuenta

por supuesto que no pague un mes el primiun pero an estado utiliando mi cuenta sin mi autorisacion asi que nesecito queabiliten mi cuenta para cancelar toda suscripcion que ay en ella, esto es un abso y estafa

  • Newbie
  • por supuesto que no pague un mes el primiun pero an estado utiliando mi cuenta sin mi autorisacion asi que nesecito queabiliten mi cuenta para cancelar toda suscripcion que ay en ella, esto es un abs...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

All of my playlists disappeared after an iOS app update

I am on an iPhone 7 Plus. Two days ago, I noticed the app kicked me out after an update. I logged in again with my FB account. All of my playlists are gone. Strange enough, I’m seeing some of them in the “jump back into section” but not under my play...

  • Newbie
  • I am on an iPhone 7 Plus. Two days ago, I noticed the app kicked me out after an update. I logged in again with my FB account. All of my playlists are gone. Strange enough, I’m seeing some of them in...
  • 270 Views
  • 0 replies
  • 1 likes
  • 270 Views
  • 0 replies
  • 1 likes

Facebook account and playlist issues

I was using my mom's account and it was connected to my facebook but now I have made my own account. I disconnected my facebook from hers and tried to connect it to mine but her account still comes up when you search my name. I also tried to delete m...

  • Newbie
  • ...p when you search my name. I also tried to delete my playlists from her account but they still show up in the public playlist section. 
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Change credit card

would like to change my credit card on file because you are double charging my card

  • Newbie
  • would like to change my credit card on file because you are double charging my card
  • 270 Views
  • 0 replies
  • 0 likes
  • 270 Views
  • 0 replies
  • 0 likes

Sconto studenti

Vi espongo il mio problema, volevo fare l’account premium con sconto studenti, però poi mi sono accorto che la mia scuola non c’era così sono uscito dalla pagina. Però mi hanno addebitato già i 4,99€, che posso fare?

  • Newbie
  • Vi espongo il mio problema, volevo fare l’account premium con sconto studenti, però poi mi sono accorto che la mia scuola non c’era così sono uscito dalla pagina. Però mi hanno addebitato già i 4,99€...
  • Outoffears
  • Newbie
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Solved!! Change Profile name

Hi, Is it possible to change the profile name? (not username)Thanks!

  • Casual Listener
  • Hi,  Is it possible to change the profile name? (not username) Thanks!
  • max22800
  • Newbie
  • 21637 Views
  • 5 replies
  • 0 likes
  • Account
  • 21637 Views
  • 5 replies
  • 0 likes

Login Failed with Correct Password

Hi, I recently changed my password to my account because it said log in failed. However, with the new password, which i know to be correct, the app on my iphone continues to state that it can not log in. I have tried the same username and password on...

  • Newbie
  • Hi,    I recently changed my password to my account because it said log in failed. However, with the new password, which i know to be correct, the app on my iphone continues to state that...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Pay with PayPal without Creditcard

Hi,i'm glad to see that Spotify is now avaible in Germany.I would like to use the Premium Membership, but if i try to pay with PayPal i still needa credit card. Why is it not possible to use PayPal without a credit card, but with a "normal" bank acco...

  • Regular
  • Hi, i'm glad to see that Spotify is now avaible in Germany. I would like to use the Premium Membership, but if i try to pay with PayPal i still need a credit card.   Why is it not possible ...
  • redaaitsaid
  • Newbie
  • 65120 Views
  • 89 replies
  • 25 likes
  • 65120 Views
  • 89 replies
  • 25 likes

Switching between accounts on one computer? (Multi user environment)

Hey, I was wondering; I found myself trying to switch accounts on my computer from someone elses to mine whithout having to log out. I couldn´t find it and maybe it cannot exist because various account hacking safety measures shmablabla. Anyone know ...

  • Newbie
  • Hey, I was wondering; I found myself trying to switch accounts on my computer from someone elses to mine whithout having to log out. I couldn´t find it and maybe it cannot exist because various accou...
  • Maxim
  • Spotify Star
  • 2051 Views
  • 1 replies
  • 0 likes
  • 2051 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make Spotify Connect a choice?

Sometimes when I am listening to music it stops and says I started listening on "IPhone de Nicole" I don't know anyone that speaks spanish and is named Nicole and that can play my music. It starts to play things she is listening to and we kind of "fi...

  • Newbie
  • Sometimes when I am listening to music it stops and says I started listening on "IPhone de Nicole" I don't know anyone that speaks spanish and is named Nicole and that can play my music. It starts to...
  • Aimee_T
  • Roadie
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Unsubscribed but still charged, cant unsubscribe.

Hello! I'm very annoyed this morning because I woke up to an email that told me I had spotify premium.... after I had unsubscribed. I checked my bank account and OH YES some money that I NEED, is gone. I checked the help pages and it went on for a pa...

  • Casual Listener
  • Hello!  I'm very annoyed this morning because I woke up to an email that told me I had spotify premium.... after I had unsubscribed. I checked my bank account and OH YES some money that I NEED,...
  • Maxim
  • Spotify Star
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Spotify > Facebook

So, I've been using my facebook almost every day but there's a problem... It won't post my activity anymore. I have tried disconnecting it then connecting it again.. checking the toggle buttons to make sure it is connected (each device that I have) b...

  • Regular
  • So, I've been using my facebook almost every day but there's a problem... It won't post my activity anymore. I have tried disconnecting it then connecting it again.. checking the toggle buttons to ma...
  • aliyanavarrooo
  • Regular
  • 382 Views
  • 2 replies
  • 1 likes
  • Account
  • 382 Views
  • 2 replies
  • 1 likes

Problem

Hello, I would need help I have a phone with the account that makes the payment which format and I do not remember that hotmail I put it and I need to recover it since I am paying a plan and a telephone can not be added to the family plan, I have 4 t...

  • Newbie
  • Hello, I would need help I have a phone with the account that makes the payment which format and I do not remember that hotmail I put it and I need to recover it since I am paying a plan and a teleph...
  • 117 Views
  • 0 replies
  • 0 likes
  • Account
  • 117 Views
  • 0 replies
  • 0 likes

spotify keeps saying password is wrong no matter how many times it is reset

i am already logged into spotify on my phone, but i have to log in using my password on the amazon alexa app in order for my music to play through my amazon echo. i keep resetting my password and it still says it's wrong. this is extremely frustratin...

  • Newbie
  • i am already logged into spotify on my phone, but i have to log in using my password on the amazon alexa app in order for my music to play through my amazon echo. i keep resetting my password and it ...
  • Evo2
  • Newbie
  • 463 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 463 Views
  • 1 replies
  • 0 likes

Help!

I only have two devices listed on my account. My husband has downloaded spotify on his phone, logged into my account, but still has ads and can't access and playlists. Even "online" he can't skip songs, etc. It's still a "free" account, not my premiu...

  • Newbie
  • I only have two devices listed on my account. My husband has downloaded spotify on his phone, logged into my account, but still has ads and can't access and playlists. Even "online" he can't skip son...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Superuser Contribution Skipping to random songs/playlists, maybe on different device

I'm on Premium, listening almost exclusively on mobile. I'm having an issue where Spotify will skip to a random playlist mid-song. I will be listening to a playlist or an album, when suddenly the music will cut out, the volume will be set to max, and...

IMG_0634.PNG
  • Newbie
  • I'm on Premium, listening almost exclusively on mobile. I'm having an issue where Spotify will skip to a random playlist mid-song. I will be listening to a playlist or an album, when suddenly the mus...
  • Aimee_T
  • Roadie
  • 9060 Views
  • 1 replies
  • 0 likes
  • iOS
  • 9060 Views
  • 1 replies
  • 0 likes

i need an email for Spotify to help me login

Please can someone in Spotify contact me about my account I need help to login.pearsewarfield@icloud.comthankspearse

  • Newbie
  • Please can someone in Spotify contact me about my account I need help to login. pearsewarfield@icloud.com thanks pearse
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Solved!! Username became garbled after making account, but shows properly on support.spotify links

I made my account with the username Aezoph, but it changed itself to "ttfunol4800r47z18w57ctpgb" after activating premium. Any time I visit a support.spotify site, it shows the correct name but everywhere else its wrong.

  • Casual Listener
  • I made my account with the username Aezoph, but it changed itself to "ttfunol4800r47z18w57ctpgb" after activating premium.  Any time I visit a support.spotify site, it shows the correct name bu...
  • Aezoph
  • Casual Listener
  • 1027 Views
  • 4 replies
  • 0 likes
  • 1027 Views
  • 4 replies
  • 0 likes