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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6675 Views
  • 1 replies
  • 9 likes
  • Security
  • 6675 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473209 Views
  • 978 replies
  • 111 likes
  • Account
  • 473209 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207758 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207758 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118956 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118956 Views
  • 72 replies
  • 12 likes

Help!

I only have two devices listed on my account. My husband has downloaded spotify on his phone, logged into my account, but still has ads and can't access and playlists. Even "online" he can't skip songs, etc. It's still a "free" account, not my premiu...

  • Newbie
  • I only have two devices listed on my account. My husband has downloaded spotify on his phone, logged into my account, but still has ads and can't access and playlists. Even "online" he can't skip son...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution Skipping to random songs/playlists, maybe on different device

I'm on Premium, listening almost exclusively on mobile. I'm having an issue where Spotify will skip to a random playlist mid-song. I will be listening to a playlist or an album, when suddenly the music will cut out, the volume will be set to max, and...

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  • Newbie
  • I'm on Premium, listening almost exclusively on mobile. I'm having an issue where Spotify will skip to a random playlist mid-song. I will be listening to a playlist or an album, when suddenly the mus...
  • Aimee_T
  • Roadie
  • 9121 Views
  • 1 replies
  • 0 likes
  • iOS
  • 9121 Views
  • 1 replies
  • 0 likes

i need an email for Spotify to help me login

Please can someone in Spotify contact me about my account I need help to login.pearsewarfield@icloud.comthankspearse

  • Newbie
  • Please can someone in Spotify contact me about my account I need help to login. pearsewarfield@icloud.com thanks pearse
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Solved!! Username became garbled after making account, but shows properly on support.spotify links

I made my account with the username Aezoph, but it changed itself to "ttfunol4800r47z18w57ctpgb" after activating premium. Any time I visit a support.spotify site, it shows the correct name but everywhere else its wrong.

  • Casual Listener
  • I made my account with the username Aezoph, but it changed itself to "ttfunol4800r47z18w57ctpgb" after activating premium.  Any time I visit a support.spotify site, it shows the correct name bu...
  • Aezoph
  • Casual Listener
  • 1033 Views
  • 4 replies
  • 0 likes
  • 1033 Views
  • 4 replies
  • 0 likes

Applying student discount to an existing premium subscription

Hey, I've been having difficulty finding how to apply the student discount for premium to my already existing Spotify subscription. My subscription renewed on the 16th October. Do I need to cancel my payment plan, wait until my current subscription r...

  • Newbie
  • Hey,   I've been having difficulty finding how to apply the student discount for premium to my already existing Spotify subscription.   My subscription renewed on the 16th October. Do I...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Incorrect Language

So I speak English but my spotify suggest songs in Spanish? My entire phone is in English and so is the spotify except for the suggested music. The top 100 playlist is Spanish rather than English. I would really love any help available!!!!

  • Newbie
  • So I speak English but my spotify suggest songs in Spanish? My entire phone is in English and so is the spotify except for the suggested music. The top 100 playlist is Spanish rather than English. I ...
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • Account
  • 192 Views
  • 1 replies
  • 0 likes

Log in problem

I have been using my Android spotify app offline. It has now asked for my username and password to use the account. After entering the correct info the app tells me that I am offline and must go online in the app. Catch 22. if cannot open the app I c...

  • Newbie
  • I have been using my Android spotify app offline. It has now asked for my username and password to use the account. After entering the correct info the app tells me that I am offline and must go onli...
  • 143 Views
  • 0 replies
  • 0 likes
  • Login
  • 143 Views
  • 0 replies
  • 0 likes

test instalatio

test

  • Regular
  • test
  • 137 Views
  • 0 replies
  • 0 likes
  • Free
  • 137 Views
  • 0 replies
  • 0 likes

Solved!! Need a force logout

I need a force logout. Thanks

  • Casual Listener
  • I need a force logout. Thanks
  • headey
  • Roadie
  • 28077 Views
  • 5 replies
  • 0 likes
  • Account
  • 28077 Views
  • 5 replies
  • 0 likes

Account

Bonjour je ai oublié le mon account Premium, çe possible désactivée le ancien compte ? Merciii

  • Newbie
  • Bonjour je ai oublié le mon account Premium, çe possible désactivée le ancien compte ? Merciii
  • 173 Views
  • 0 replies
  • 0 likes
  • Account
  • 173 Views
  • 0 replies
  • 0 likes

Ugrade but Accidently clicked Trial

Hello, i have upgraded my account to premium but the status is still free. While i checked the status, accidently i clicked the 7 days trial, how it will ginna be ? Does premium still work after the trial ended ?

  • Newbie
  • Hello, i have upgraded my account to premium but the status is still free. While i checked the status, accidently i clicked the 7 days trial, how it will ginna be ? Does premium still work after the ...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

My premium account has been hacked - help me

Someone is logging to my Spotify Premium account:I cannot play anymore the music since, every time I press play, it pulls me out (another unwknow device plays on my behalf)He's preventing me to play songs on my devicesSometimes the icon/image of my p...

  • Newbie
  • Someone is logging to my Spotify Premium account: I cannot play anymore the music since, every time I press play, it pulls me out (another unwknow device plays on my behalf) He's preventing me to ...
  • Luke
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Account hacked— playlists deleted etc

Please assist! I can log into my account through my Facebook, and it will recognize my username but my password is incorrect. When I asked it to reset my password via email, the email never comes. Once I logged in through fb, I saw playlists made tha...

  • Newbie
  • Please assist! I can log into my account through my Facebook, and it will recognize my username but my password is incorrect. When I asked it to reset my password via email, the email never comes.&nb...
  • Luke
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

Problemas para ingresar

Hola estoy pagando la cuenta, cerré sesión, quiero volver a ingresar y me dice que no puedo porque puedo usar Spotify solo por 14 días en el extranjero, me sale US como pais y estoy en Argentina, voy a editar perfil, cambio a Argentina pero medice qu...

  • Newbie
  • Hola estoy pagando la cuenta, cerré sesión, quiero volver a ingresar  y me dice que no puedo porque puedo usar Spotify solo por 14 días en el extranjero, me sale US como pais y estoy en Argentin...
  • 222 Views
  • 0 replies
  • 1 likes
  • Premium
  • 222 Views
  • 0 replies
  • 1 likes

add family members to premium.

hi. I have family subsription. I do not find the menu for adding family members. someone able to help ? BR Staale

  • Newbie
  • hi. I have family subsription. I do not find the menu for adding family members. someone able to help ?   BR   Staale      
  • Luke
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Canadian postal code not accepted for Premium subscription signup

I am not able to sign up for premium service in Canada as the sign up form keeps asking me to enter a valid postal code. I have tried a number of VALID postal codes and all of them raise this issue. https://www.spotify.com/ca-en/purchase/panel/?check...

  • Newbie
  • I am not able to sign up for premium service in Canada as the sign up form keeps asking me to enter a valid postal code.  I have tried a number of VALID postal codes and all of them raise this i...
  • 562 Views
  • 0 replies
  • 0 likes
  • 562 Views
  • 0 replies
  • 0 likes

Account Hacked

Random devices keep showing up on my account and taking over listening from my phone or computer. Account was changed from premium to premium family (not by me). I since changed it back. I use login through facebook. have changed facebook password. P...

  • Newbie
  • Random devices keep showing up on my account and taking over listening from my phone or computer. Account was changed from premium to premium family (not by me). I since changed it back. I use login ...
  • Maxim
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Recuperar Conta

Acabou acontecendo um bug e eu coloquei minha conta pra ser encerradaeu recebi um e-mail dizendo que iria ser encerrada e eu tinha até 7 dias pra cancelarMas como eu faço isso?me ajudem pf

  • Newbie
  • Acabou acontecendo um bug e eu coloquei minha conta pra ser encerrada eu recebi um e-mail dizendo que iria ser encerrada e eu tinha até 7 dias pra cancelar Mas como eu faço isso? me ajudem pf
  • 312 Views
  • 0 replies
  • 0 likes
  • 312 Views
  • 0 replies
  • 0 likes

MI PLAN FAMILIAR NO SE PUDO CARGAR A MI TARJETA Y COMPRE UNA TARJETA DE PREPAGO Y NO ME LO RECIBE

HOLA ME APARECIO UN MENSAJE DONDE ME DICE QUE NO SE PUDO REALIZAR LA RENOVACION EN MI TARJETA QUE CAMBIE LOS DATOS O EL METODO DE PAGO, Y POR FACILIDAD DECIDI COMPRAR UNA TARJETA DE PREPAGO EN UN AUTOSERVICIO, DE 600 PESOS MEXICANOS PERO AL MOENTO DE...

  • Newbie
  • HOLA ME APARECIO UN MENSAJE DONDE ME DICE QUE NO SE PUDO REALIZAR LA RENOVACION EN MI TARJETA QUE CAMBIE LOS DATOS O EL METODO DE PAGO, Y POR FACILIDAD DECIDI COMPRAR UNA TARJETA DE PREPAGO EN UN AUT...
  • 258 Views
  • 0 replies
  • 0 likes
  • 258 Views
  • 0 replies
  • 0 likes

Facebook sign up-sing in problem

Okay so the problem goes as: Everytime I sign up or link ANY facebook account to ANY of my spotify accounts, it doesn't work, either a 404 on mobile, "oops.." on web or "sorry there has been a temporary error.." I can't login, or signup to facebook. ...

  • Newbie
  • Okay so the problem goes as: Everytime I sign up or link ANY facebook account to ANY of my spotify accounts, it doesn't work, either a 404 on mobile, "oops.." on web or "sorry there has been a tempor...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes