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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • SheVr
  • Casual Listener
  • 259938 Views
  • 504 replies
  • 33 likes
  • Account
    Free
  • 259938 Views
  • 504 replies
  • 33 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12953 Views
  • 6 replies
  • 11 likes
  • Security
  • 12953 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 528609 Views
  • 989 replies
  • 113 likes
  • Account
  • 528609 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127955 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127955 Views
  • 74 replies
  • 12 likes

ererretererw

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  • Regular
  • gfdffdhdfhdfgfdhfdhfdhfgdhfgdhfdghfdh
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

2 Months For $2 not working even though it let me pay $2 for it

Got my spotify account ready and logged into my playstation ID but linking the accounts isnt working no matter what OS I use and it already let me pay the $2 but I dont have premium for my phone. Whats going on?

  • Newbie
  • Got my spotify account ready and logged into my playstation ID but linking the accounts isnt working no matter what OS I use and it already let me pay the $2 but I dont have premium for my phone. Wha...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Mac

Mac

  • 135 Views
  • 0 replies
  • 0 likes

csddsv

cvdsvfdv

  • Regular
  • cvdsvfdv
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

asasdas

dasd

  • Regular
  • dasd
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

rrrrrrrrrrr

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  • Regular
  • rrrrrrrrrrrr
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Spotiamb 0.2.1

Has my account been hacked? It is behaving irregularly and i have no idea what spotiamb 0.2.1 is and it says it is using my account currently

  • Newbie
  • Has my account been hacked?  It is behaving irregularly and i have no idea what spotiamb 0.2.1 is and it says it is using my account currently
  • Maxim
  • Spotify Star
  • 1840 Views
  • 1 replies
  • 3 likes
  • 1840 Views
  • 1 replies
  • 3 likes

change home address

I am currently trying to get my roomies on my family plan. But i do not remember which address i originally used with my account. how do i change the address

  • Newbie
  • I am currently trying to get my roomies on my family plan. But i do not remember which address i originally used with my account. how do i change the address
  • Maxim
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

Gift Spotify Premium

Hi, I received a gift to use spotify Premium. I tried several times to use it but it was impossible. Finally I realized that in my account I appear as if I was in Germany when actually I am in Spain. Maybe I created the account from my office where t...

  • Casual Listener
  • Hi,   I received a gift to use spotify Premium. I tried several times to use it but it was impossible.  Finally I realized that in my account I appear as if I was in Germany when actually...
  • wynnleslie77
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 265 Views
  • 2 replies
  • 0 likes

fdgdfg

dfzgdg

  • Regular
  • dfzgdg
  • 814 Views
  • 0 replies
  • 0 likes
  • 814 Views
  • 0 replies
  • 0 likes

account hacked

Can someone please sign me out of all my devices? Someone has hacked my account. I've changed my password but nothing changed. My username is mara303. Thank you!

  • Newbie
  • Can someone please sign me out of all my devices? Someone has hacked my account. I've changed my password but nothing changed. My username is mara303. Thank you!
  • 165 Views
  • 0 replies
  • 0 likes
  • Account
  • 165 Views
  • 0 replies
  • 0 likes

ffdgdfsg

dgdfsgdfsgdf

  • Regular
  • dgdfsgdfsgdf
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Want to cancel premium but can't log in

Pls cancel my premium. It won't allow me to log in to cancel it myself. trevor.knaus@gmail.com

  • Newbie
  • Pls cancel my premium. It won't allow me to log in to cancel it myself. trevor.knaus@gmail.com
  • 162 Views
  • 0 replies
  • 1 likes
  • Login
    Subscription
  • 162 Views
  • 0 replies
  • 1 likes

Re: Changing the username

I have this problem too. How can I change my username without having to create a new account? I ask because this account has the email I want to use. Thanks,Mitchell

  • Visitor
  • I have this problem too. How can I change my username without having to create a new account? I ask because this account has the email I want to use.   Thanks, Mitchell
  • Yashwant
  • Regular
  • 396 Views
  • 4 replies
  • 0 likes
  • 396 Views
  • 4 replies
  • 0 likes

Solved!! Country settings / available songs

Hi guys, since I moved from Germany to the Netherlands (had to change my country settings) I cant listen to german songs anymore. Some playlist are completely empty now.That is really annoying because I pay for premium.How can I fix this?Greetings

  • Newbie
  • Hi guys,   since I moved from Germany to the Netherlands (had to change my country settings) I cant listen to german songs anymore. Some playlist are completely empty now. That is really anno...
  • Maxim
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for access verification timing

Hi, I've send verification to access my artist page with my Spotify account and after dropped links of my page (Facebook, Twitter) for verify that is real me, it show a message that say that they will verify my account but how many days do I need to ...

  • Casual Listener
  • Hi,  I've send verification to access my artist page with my Spotify account and after dropped links of my page (Facebook, Twitter) for verify that is real me, it show a message that say that t...
  • Maxim
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

How do I post my own original music into the Spotify database so others can find my music?

Hey, I'm an original song writer/producer, i've been meaning to add my music to sites other than sounds cloud and was just wondering how I upload my music from my computer onto the database so others may find my music and listen to it etc I produce/s...

  • Newbie
  • Hey,    I'm an original song writer/producer, i've been meaning to add my music to sites other than sounds cloud and was just wondering how I upload my music from my computer onto the dat...
  • Maxim
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Conta Premium familiar

I created a Premium Family account and sent an invitation to myself. now I'm not the owner anymore. help me please

  • Newbie
  • I created a Premium Family account and sent an invitation to myself. now I'm not the owner anymore. help me please 😞
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes