Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with logging in, passwords, and account settings.
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554184 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131216 Views
74 replies
12 likes
24 X 7 Service Available..!!Call tollfreee..
24 X 7 Service Available..!! Call tollfreee..
234 Views
0 replies
0 likes
24 X 7 toll-freeee Service Available!!
24 X 7 toll-freeee Service Available!!
139 Views
0 replies
0 likes
Im premium and using SD card as storage of 128gb via android.formatted to Fat32When i select what to download to as storage it only lists SD if i uninstall and reinstall app. Clear cache and format SD. However it reverts back to internal cache when d...
Im premium and using SD card as storage of 128gb via android.formatted to Fat32 When i select what to download to as storage it only lists SD if i uninstall and reinstall app. Clear cache and format...
166 Views
0 replies
0 likes
Im premium and using SD card as storage of 128gb via android.When i select what to download it works but fails to complete downloading say 20% of albums and playlists selected? How can i force start to finish the remaining downloads or is it due to t...
Im premium and using SD card as storage of 128gb via android. When i select what to download it works but fails to complete downloading say 20% of albums and playlists selected? How can i f...
147 Views
0 replies
0 likes
I can not log in to my spotify, it claims that I have been abroad for more than 14 days but I have not been. how do I?
I can not log in to my spotify, it claims that I have been abroad for more than 14 days but I have not been. how do I?
155 Views
0 replies
0 likes
I am NOT in another country! I cant login! Spotify thinks that I`m in another country and says that I only can listen for 14 days!
I am NOT in another country! I cant login! Spotify thinks that I`m in another country and says that I only can listen for 14 days!
Newbie
178 Views
1 replies
0 likes
Young daughter has opened a Spotify account. And made up an email address which we can't trace. And she can't remember password. Used Spotify link on forgotten password. But of course can't find it. How can I cancel her subscription.
Young daughter has opened a Spotify account. And made up an email address which we can't trace. And she can't remember password. Used Spotify link on forgotten password. But of course can't fin...
163 Views
0 replies
0 likes
Sem querer/acidentalmente marquei músicas boas como se não gostasse delas. O sistema até confirmou que excluiria elas das listas de reprodução para eu não escutar mais sequer músicas parecidas. Acontece que eu queria desfazer, retirar todas as marcaç...
Sem querer/acidentalmente marquei músicas boas como se não gostasse delas. O sistema até confirmou que excluiria elas das listas de reprodução para eu não escutar mais sequer músicas parecidas. Acont...
Newbie
14243 Views
4 replies
6 likes
Hola,Llevo dos años viviendo y trabajando en Colombia y he decidido abrir una cuenta en Spotify Colombia, yo ya tenía otra en España por lo tanto ahora tengo dos cuentas y ambas en este momento con opción premium, aunque la de España finaliza premium...
Hola, Llevo dos años viviendo y trabajando en Colombia y he decidido abrir una cuenta en Spotify Colombia, yo ya tenía otra en España por lo tanto ahora tengo dos cuentas y ambas en este momento con...
208 Views
0 replies
0 likes
I cancelled my free account due to privacy issues, namely someone following me. I cancelled the account and signed up a new one with a new email address, however I can still see my old account and the playlists. I can't log back in because it's past ...
I cancelled my free account due to privacy issues, namely someone following me. I cancelled the account and signed up a new one with a new email address, however I can still see my old account and th...
148 Views
0 replies
0 likes
When I follow playlists made by other people they don’t come up on my profile. It’s the same on both mobile and desktop.There are playlists that I have made public recently that have shown up on my profile but for some reason playlists that are made ...
When I follow playlists made by other people they don’t come up on my profile. It’s the same on both mobile and desktop. There are playlists that I have made public recently that have shown up on my...
Casual Listener
1871 Views
2 replies
0 likes
Comprei o plano familiar e enviei para meu pai o email, ele entrou e diz que agora faz parte, porém quando vai no app do Spotify nada mudou, se vai em conta continua aparecendo “free”, nenhuma diferença
Comprei o plano familiar e enviei para meu pai o email, ele entrou e diz que agora faz parte, porém quando vai no app do Spotify nada mudou, se vai em conta continua aparecendo “free”, nenhuma difere...
119 Views
0 replies
0 likes
It won’t let me log into my Spotify premium account on my MacBook or my iPhone
It won’t let me log into my Spotify premium account on my MacBook or my iPhone
Composer
233 Views
1 replies
0 likes
En mi tarjeta de crédito llega un cargo mensual por $100 y yo no tenia ni cuenta de spotify, tuve que crear esta para ponerme en contacto con ustedes y me digan como puedo saber a qué cuenta pertenece ese cargo y cómo cancelarlo, ya que en el banco m...
En mi tarjeta de crédito llega un cargo mensual por $100 y yo no tenia ni cuenta de spotify, tuve que crear esta para ponerme en contacto con ustedes y me digan como puedo saber a qué cuenta pertenec...
Newbie
3456 Views
3 replies
0 likes
I’ve tried everything I can think of and read all I can find about it. I’ve tried signing off and back in. With email and with Facebook details. Deleting the app and reinstalling.. etc.
I’ve tried everything I can think of and read all I can find about it. I’ve tried signing off and back in. With email and with Facebook details. Deleting the app and reinstalling.. etc.
Composer
194 Views
1 replies
0 likes
Hola buenas noches el día de me descontaron el pago dos veces de mi tarjeta de crédito y nunca terminé la suscripción y además tampoco tengo el servicio premiun que puedo hacer
Hola buenas noches el día de me descontaron el pago dos veces de mi tarjeta de crédito y nunca terminé la suscripción y además tampoco tengo el servicio premiun que puedo hacer
118 Views
0 replies
0 likes
Quickbooks help hours +1(800)921 4167 quickbooks help quickbooks helpline quickbooks help and support USQuickbooks help hours +1(800)921 4167 quickbooks help quickbooks helpline quickbooks help and support USQuickbooks help hours +1(800)921 4167 quic...
Quickbooks help hours +1(800)921 4167 quickbooks help quickbooks helpline quickbooks help and support US Quickbooks help hours +1(800)921 4167 quickbooks help quickbooks helpline quickbooks help and...
172 Views
0 replies
0 likes
Quickbooks helpline number+1(800)921 4167 quickbooks help videos quickbooks help email .CaliforniaQuickbooks helpline number+1(800)921 4167 quickbooks help videos quickbooks help email .CaliforniaQuickbooks helpline number+1(800)921 4167 quickbooks h...
Quickbooks helpline number+1(800)921 4167 quickbooks help videos quickbooks help email .California Quickbooks helpline number+1(800)921 4167 quickbooks help videos quickbooks help email .California ...
153 Views
0 replies
0 likes
Dial (8OO) 274-9543 American airlines phone number call(AA+sdg) American airlines phone number(Flug+AA987)Dial (8OO) 274-9543 American airlines phone number call(AA+IUT(^) American airlines phone number(nhg+AA987)
Dial (8OO) 274-9543 American airlines phone number call(AA+sdg) American airlines phone number(Flug+AA987)Dial (8OO) 274-9543 American airlines phone number call(AA+IUT(^) American airlines phone num...
126 Views
0 replies
0 likes
