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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80474 Views

9 replies

2 likes

Account
Login
  • 80474 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654082 Views

13 replies

4 likes

Account
  • 654082 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734558 Views

18 replies

29 likes

  • 734558 Views
  • 18 replies
  • 29 likes

Premium dosnt work in ps4

he guys i have premium so i should be able to listen anywhere but icant because of the 14 day abroad thingy on ps4. it works well on my pc and iphone well though. how can i fix my ps4s spotify?

Casual Listener

he guys i have premium so i should be able to listen anywhere but icant because of the 14 day abroad thingy on ps4. it works well on my pc and iphone well though. how can i fix my ps4s spotify?

cemo95

Casual Listener

255 Views

2 replies

0 likes

Account
Login
Premium
  • 255 Views
  • 2 replies
  • 0 likes

Edit Play History?

There was some recent unauthorized access to my account, and my play history has become polluted with music I don't listen to. I would like to be able to edit my play history somewhere so that my Daily Mixes aren't designed for someone else's taste. ...

Visitor

There was some recent unauthorized access to my account, and my play history has become polluted with music I don't listen to. I would like to be able to edit my play history somewhere so that m...

519 Views

0 replies

8 likes

Account
  • 519 Views
  • 0 replies
  • 8 likes

fwefwerfwer

werferrfwerfe

Regular

werferrfwerfe

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

I believe my account has been hacked

I feel like I'm losing my mind. At first I thought someone I knew was just using my account, or I left it signed in somewhere, but I'm nearly positive I'm being attacked. Every minute (approximately every 70 seconds, I've timed it repeatedly now) a s...

Newbie

I feel like I'm losing my mind. At first I thought someone I knew was just using my account, or I left it signed in somewhere, but I'm nearly positive I'm being attacked.   Every min...

Leonardo

Roadie

1961 Views

3 replies

0 likes

Account
  • 1961 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify connect on Argon Stream2 player

I have a Spotify Family subscription and my wife and son are included with there own Spotify-accounts. We have all three our own iPads.I can use Spotify Connect using my iPad in combination with the Argon Stream2.But my wife and my son can't. Althoug...

Casual Listener

I have a Spotify Family subscription and my wife and son are included with there own Spotify-accounts. We have all three our own iPads. I can use Spotify Connect using my iPad in combination with th...

bergink

Casual Listener

676 Views

2 replies

0 likes

Premium
  • 676 Views
  • 2 replies
  • 0 likes

Re: Error code 408, but I am in the same country and same pc as always...

Hi Maxim, I am experiencing the same issue (I am in Canada, downloaded the app to my personal phone, then downloaded the app to my work computer, and I work for a US based company) . I tried the username and password and it didn't work.Martinelsliger

Newbie

Hi Maxim, I am experiencing the same issue (I am in Canada, downloaded the app to my personal phone, then downloaded the app to my work computer, and I work for a US based company) . I trie...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Wrong email and no password

Hello, it's been a long time since I've used Spotify, and when I logged in automatically through Facebook I noticed that my email address is wrong and I would like to change it. Of course I don't remember the password for the account, so I hoped that...

Visitor

Hello, it's been a long time since I've used Spotify, and when I logged in automatically through Facebook I noticed that my email address is wrong and I would like to change it. Of course I don't rem...

219 Views

0 replies

0 likes

Account
Login
  • 219 Views
  • 0 replies
  • 0 likes

issue with zip code

Hi,I have a Family account, I am one of the 6. I didn't received the mail in which I should have confirmed our zip code. Now I am out of the family account because of this. I tried to insert zip code on my spotify account page but it doesn't allowed ...

Newbie

Hi, I have a Family account, I am one of the 6. I didn't received the mail in which I should have confirmed our zip code. Now I am out of the family account because of this. I tried to insert z...

357 Views

0 replies

0 likes

Account
  • 357 Views
  • 0 replies
  • 0 likes

Playlists deleted and email wrong

Think my accounts possibly been hacked, help please 

Newbie

Think my accounts possibly been hacked, help please 

user-removed

Not applicable

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

best music

which is best music

Casual Listener

which is best music

Sam_the_hulk

Casual Listener

284 Views

1 replies

1 likes

Other
  • 284 Views
  • 1 replies
  • 1 likes

Charged twice but still not getting Premium.

My daughter signed up for a student premium account and used my Spotify account and my online payment card. SMS from my card provider confirmed charge went through, twice.This would have been fine since charge can just be applied for future monthly s...

Casual Listener

My daughter signed up for a student premium account and used my Spotify account and my online payment card. SMS from my card provider confirmed charge went through, twice.This would have been fine si...

282 Views

0 replies

0 likes

Subscription
  • 282 Views
  • 0 replies
  • 0 likes

Spotify Family Indonesia member unable to join

I subscribed on 18 Sep 2017 and until now, only 1 out of 5 members of my family can accept my invitation to subscribe. No address was asked to verify our address, and all of us live in Indonesia. None of them have any other premium subscription now, ...

Casual Listener

I subscribed on 18 Sep 2017 and until now, only 1 out of 5 members of my family can accept my invitation to subscribe. No address was asked to verify our address, and all of us live in Indonesia...

RebeccaAyy

Casual Listener

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

My account is not connected to facebook but the name is gibberish

My account name is gibberish, and no .... I don't do facebook Account name: 1t67vrhcpipe0ia8pkh2xeyqgWhy is this? and how do I fix it? Sometimes it will show the propername in the upper left hand corner other times gibberish ....

Newbie

My account name is gibberish, and no .... I don't do facebook    Account name:  1t67vrhcpipe0ia8pkh2xeyqg Why is this? and how do I fix it? Sometimes it will show the propername i...

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

I cannot change my E-mail

I have changed the email account in my Facebook and Spotify would not change my email accordingly. what else could i do? it is really irritating

Newbie

I have changed the email account in my Facebook and Spotify would not change my email accordingly. what else could i do? it is really irritating 

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
  • 0 likes

My favourite music got replaced!

Recently Discover Weekly made a list comprised of only latino music (something that I never listens to).And now I found that all my saved music was replaced with latino music! And a playlist with the same music was added. Maybe my account has been ha...

Newbie

Recently Discover Weekly made a list comprised of only latino music (something that I never listens to). And now I found that all my saved music was replaced with latino music! And a playlist with t...

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

Eror 408 in iPhone

Hello Spotify Support Team,I have relocated abroad and changed my address accordinly and able to log in to Web Player, but iOS and Windows Applications do not let me Log In and keep popping up 408 error.

Casual Listener

Hello Spotify Support Team, I have relocated abroad and changed my address accordinly and able to log in to Web Player, but iOS and Windows Applications do not let me Log In and keep popping up 408 ...

user-removed

Not applicable

7804 Views

3 replies

1 likes

Account
Login
  • 7804 Views
  • 3 replies
  • 1 likes

Only 2 offline Devices

I am using Spotify on 4 Devices. Two of my Computers, my Handy and on my Ipod. But I only download Music on three devices. The Problem is, that I get a message every two weeks. It tells me that I am using the Download function on more than 3 Devices ...

Newbie

I am using Spotify on 4 Devices. Two of my Computers, my Handy and on my Ipod. But I only download Music on three devices. The Problem is, that I get a message every two weeks. It tells me that I am ...

183 Views

0 replies

0 likes

  • 183 Views
  • 0 replies
  • 0 likes

Solved!! Registered email don't exist, recover password

Hey guys! Need some help with my email address linked to my spotify account and the password. The email associated to my spotify account does not exist, and I want to change this email address to the one I use. The problem is that I need my password ...

Newbie

Hey guys! Need some help with my email address linked to my spotify account and the password.   The email associated to my spotify account does not exist, and I want to change this email addre...

user-removed

Not applicable

561 Views

1 replies

0 likes

Account
Security
  • 561 Views
  • 1 replies
  • 0 likes

Account is getting repeatedly broken into

Hi, Someone keeps logging into my account and changing my password! I've reset it about 5 times in the past week already. I changed the email address that my account was associated to, as I had suspicions that my emails were compromised, but that did...

Newbie

Hi,   Someone keeps logging into my account and changing my password! I've reset it about 5 times in the past week already. I changed the email address that my account was associated to, as I ...

Sebasty

Community Legend

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Account mixed up

When I opened up Spotify (Android) I could see that someone was already listening (on another device), see attached image (I am not Mason). When browsing my playlists it was a mix of my lists and other playlists. I changed my password but this did no...

Newbie

When I opened up Spotify (Android) I could see that someone was already listening (on another device), see attached image (I am not Mason). When browsing my playlists it was a mix of my lists an...

772 Views

0 replies

0 likes

Android
  • 772 Views
  • 0 replies
  • 0 likes