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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9417 Views
  • 3 replies
  • 9 likes
  • Security
  • 9417 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485623 Views
  • 979 replies
  • 111 likes
  • Account
  • 485623 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211884 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211884 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121553 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121553 Views
  • 72 replies
  • 12 likes

Solved!! How to log out my account in australia

Hi there!For some reason a family in Australia is using my spotify I've tryed forcing all out from my account and change password but it doesn't help. Is it beacsue they are in Australia and when I do it it only works in Europe?

  • Newbie
  • Hi there! For some reason a family in Australia is using my spotify I've tryed forcing all out from my account and change password but it doesn't help. Is it beacsue they are in Australia and when I...
  • Jacob
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 250 Views
  • 1 replies
  • 0 likes

it will keep charging me when the 3 months for 1,99 ends?

If I buy the 3 months for 1,99 today, it will keep charging me when the 3 months ends?

  • Newbie
  • If I buy the 3 months for 1,99 today, it will keep charging me when the 3 months ends?
  • Jacob
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 165 Views
  • 1 replies
  • 0 likes

Why can't I get premium?

I have been trying to buy premium for a few days now. I know that I have money on my card and everything but it's still not working. I had premium a few months ago and now when I wanna have it again it's not working. Whenever I'm trying to pay it say...

  • Newbie
  • I have been trying to buy premium for a few days now. I know that I have money on my card and everything but it's still not working. I had premium a few months ago and now when I wanna have it again ...
  • Jacob
  • Community Legend
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

No Facebook friends show up

Hi all, I created my spotify account with facebook, but when i click on find friends, it tells me that I don't have any friends using spotify on facebook which I know isn't true.Could someone help me?? I've tried creating a new account and connecting...

  • Newbie
  • Hi all,  I created my spotify account with facebook, but when i click on find friends, it tells me that I don't have any friends using spotify on facebook which I know isn't true. Could someon...
  • jackie-chiles
  • Newbie
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

extra account

Anyone know a spotify phone number to call? I have an extra account that I would like to get reimbursed for.

  • Newbie
  • Anyone know a spotify phone number to call? I have an extra account that I would like to get reimbursed for. 
  • Jacob
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

spotify won't let me login

I linked my spotify with my facebook but for some reason when I try to login it says there isnt an account associated with my spotify. Which is crazy because I was literally using my accoutn yesterday.

  • Casual Listener
  •  I linked my spotify with my facebook but for some reason when I try to login it says there isnt an account associated with my spotify. Which is crazy because I was literally using my accoutn ye...
  • Nikibhags
  • Casual Listener
  • 224 Views
  • 2 replies
  • 0 likes
  • 224 Views
  • 2 replies
  • 0 likes

Solved!! Gift card for Spotify Premium

Hello everybody! I live in Italy and would like to buy a gift card for a friend in the USA. I was about to purchase the gift card but then I read that Spotify Premium codes can be redeemed only from someone who lives in the same Country where the e-c...

  • Newbie
  • Hello everybody!   I live in Italy and would like to buy a gift card for a friend in the USA. I was about to purchase the gift card but then I read that Spotify Premium codes can be redeemed...
  • Laurajgunia
  • Newbie
  • 911 Views
  • 3 replies
  • 2 likes
  • 911 Views
  • 3 replies
  • 2 likes

premium subscription

i subscribed to a premium subscription but i am still on free status. tried signing out and sign8ng in. unistalling the app. but still no changes. help please.

  • Regular
  • i subscribed to a premium subscription but i am still on free status. tried signing out and sign8ng in. unistalling the app. but still no changes. help please.
  • bertrtan
  • Regular
  • 169 Views
  • 2 replies
  • 0 likes
  • Premium
  • 169 Views
  • 2 replies
  • 0 likes

Lost my Premium account due to being overseas !

Hi guys in need of urgent help. So I left Melbourne, Australia on the 21/11/16 and have been in Singapore since. Today Spotify has logged me out and told me to change my country for some weird reason saying I have been there for a long time so I need...

  • Newbie
  • Hi guys in need of urgent help. So I left Melbourne, Australia on the 21/11/16 and have been in Singapore since. Today Spotify has logged me out and told me to change my country for some weird reason...
  • KatesHere
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 428 Views
  • 1 replies
  • 0 likes

Subscription

I canceled my subscription but I was never recharged how do I get my money back

  • Casual Listener
  • I canceled my subscription but I was never recharged how do I get my money back
  • Maxim
  • Spotify Star
  • 151 Views
  • 3 replies
  • 0 likes
  • 151 Views
  • 3 replies
  • 0 likes

I want my money back.

I paid for 0.99€ trial but It took 9.99€ how can I get my money back? I have cancelled my suscription but it doesn't refund the money

  • Newbie
  • I paid for 0.99€ trial but It took 9.99€ how can I get my money back? I have cancelled my suscription but it doesn't refund the money
  • papaz11
  • Newbie
  • 246 Views
  • 5 replies
  • 0 likes
  • 246 Views
  • 5 replies
  • 0 likes

Spotify premium

Clicking on the 0.99€ offer and then when I open it, it shows me 6.99€ for three months.How I can get the 0.99€ offer?

  • Newbie
  • Clicking on the 0.99€ offer and then when I open it, it shows me 6.99€ for three months.How I can get the 0.99€ offer?
  • Nico
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Help, It looks like my account suddenly switched with another persons

All of a sudden all my playlists are gone and replaced with other playlists. Music I have never played. Some of my history is there but a lot is simply not Mine.Its quite upsetting. I login using Facebook , has that been hacked?

  • Newbie
  • All of a sudden all my playlists are gone and replaced with other playlists. Music I have never played. Some of my history is there but a lot is simply not Mine. Its quite upsetting. I login using...
  • Nico
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Login problem!

My Spotify account won't work because I downloaded the app when I was in Canada and now I'm getting a message saying login fail "you can only use Spotify abroad for 14 days" but I'm back in the U.S. and I live here !! Help ASAP!

  • Casual Listener
  • My Spotify account won't work because I downloaded the app when I was in Canada and now I'm getting a message saying login fail "you can only use Spotify abroad for 14 days" but I'm back in the U.S. ...
  • Kvarias
  • Casual Listener
  • 522 Views
  • 3 replies
  • 1 likes
  • Account
  • 522 Views
  • 3 replies
  • 1 likes

Premium for Family: error with subscription

We subscribed to Premium for Family on the 2nd of December, but it says our due date is on 16th of December. Why our subscription lasts less that a month, 14 days exactly?

  • Casual Listener
  • We subscribed to Premium for Family on the 2nd of December, but it says our due date is on 16th of December. Why our subscription lasts less that a month, 14 days exactly?
  • SF236
  • Casual Listener
  • 215 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 215 Views
  • 4 replies
  • 0 likes

subscription not active

On my prepaid card there is the payment of premium to 0.99 every month. But Spotify says I still have a subscription free. I tried to uninstall the app and log off my account but it does not change anything. How can I activate the subscription that I...

  • Visitor
  • On my prepaid card there is the payment of premium to 0.99 every month. But Spotify says I still have a subscription free. I tried to uninstall the app and log off my account but it does not change a...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Spotify Premium 99ct

Ich kann Premium für 99ct nicht kaufen jedes mal kommt dort: Leider kannst Du das gewünschte Angebot nicht nutzen. Aber keine Sorge. Wir haben hier ein anderes Angebot, das wir extra für Dich zusammengestellt haben. Muss ich das verstehen wieso ich e...

  • Newbie
  • Ich kann Premium für 99ct nicht kaufen jedes mal kommt dort:    Leider kannst Du das gewünschte Angebot nicht nutzen. Aber keine Sorge. Wir haben hier ein anderes Angebot, das wir extra f...
  • Maxim
  • Spotify Star
  • 496 Views
  • 3 replies
  • 3 likes
  • Premium
  • 496 Views
  • 3 replies
  • 3 likes

3 months for 0.99 doesnt work

last week i downloaded Spotify and created a new account, so i had 7 days trial premium but before these 7 days ended i upgraded my acc to premium because i got cought by the 3 months for 0.99 offer.i paid with paysafecard but i paid 9.99 instead of ...

  • Newbie
  • last week i downloaded Spotify and created a new account, so i had 7 days trial premium but before these 7 days ended i upgraded my acc to premium because i got cought by the 3  months for 0.99 ...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

No 3 month Premium after buying 1 Month

Hey I bought Premium 1 month because it said it will be converted to 3 months for a limited time, but now I have my Premium it only says i have 1 month. HELP Sorry for the bad english.

  • Newbie
  • Hey   I bought Premium 1 month because it said it will be converted to 3 months for a limited time, but now I have my Premium it only says i have 1 month. HELP   Sorry for the bad engli...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Can't log in with my facebook account, country does not match

I created my spotify account when I was in France with my facebook account, and now I go back to Tunisia, and I can't use spotify any more, it shows a message : " Your country does not match the one set on your profile... error code 408".In fact, I c...

  • Casual Listener
  • I created my spotify account when I was in France with my facebook account, and now I go back to Tunisia, and I can't use spotify any more, it shows a message : " Your country does not match the one ...
  • Maxim
  • Spotify Star
  • 351 Views
  • 5 replies
  • 0 likes
  • Account
  • 351 Views
  • 5 replies
  • 0 likes